I had my item packaged and a QR code with a prepaid label. I was in and out in under 5 minutes!…read moreThere were three people working and they were all kind. This has been my experience in the handful of times I've been to this location. I purposely find times to go that aren't during busy times (I.e. during lunch, before and after work hours, etc), so that helps with the line.

DO NOT come to this location. It doesn't matter if you have an appointment, you will still have to…read morewait in line. Came here for passport services. The first time we came at 8:30 am, we did not have an appointment, but it didn't matter because the person who does passports didn't come to the office until 9:30 am. The wait was too long so we decided to try again another day. The second time, we did have an appointment. We told them what we were in for and they told us to sit down and wait. We waited patiently with my baby for 30 minutes. Asked them again and apparently the passport lady called in sick and didn't show up! This is unbelievable as they literally told us to sit down and wait. We wasted 30 minutes of our time at USPS for nothing. The appointment was not cancelled-no notification at all! Then, they had the audacity to tell us to try walking in to the Airport Blvd location. We wanted to come here because it was the closest to us. We should've just gone somewhere else from the start. This location is completely deserving of all the 1 star reviews. Terrible service. Sometimes you don't even know where the employees are. They're just hiding in the back or something. Waste of time, effort, and gas money! You have been warned.

Came to this location to get new keys for our HOA USPS mailbox…read more This is a busy post office. One gal was at the counter and was helpful and friendly. Another gal came to start helping us in line. She was also helpful and friendly. I wasn't sure what to expect with online reviews but I always come prepared to kill folks with kindness and patience. Well, the staff was kind and patient with us. I appreciate that.

DO NOT COME HERE IF YOU VALUE YOUR TIME / ARE IN A PINCH. You will wait 20 minutes MINIMUM. There…read moreis only one person taking packages at a time and they will cancel passport meetings without telling the person coming. This place is so disorganized it's frightening

These US post office staff are doing their best! It's the system that needs to be improved, but the…read morestaff are great here. Very kind friendly quick efficient. Their digital system is updated regularly. I come here multiple times a week as I am a drop shipper. I am grateful to see kind helpful staff each day. They are doing their best work. Please be patient and make sure you have everything you need by the time you are called in line so that you don't have to go back in line. All USPS are understaffed. That is the reality of our employment situation today. Just get in line and wait your turn. If the line is too long, come back when it's not. Or you can use the digital service in the lobby, which is very easy to use and you can do much more than you think.

Supposedly maps says they open at 8:30 I came into drop off a package and they didn't open until…read more9:15

This post office is convenient for me to use while at work or on lunch since most of the locations…read moreare closed by the time I'm off. It's not as busy as your usual Post Office which explains why they always have only one clerk working. She does however, seem to move the line along at a good pace. They have typical business hours and everything that your usual Post Office has including shipping, cards and even gift cards. It's really a one stop shop for all of your shipping needs. There's also a Chilantro truck located near the entrance if you're feeling Korean BBQ!

Come wrench amount or so to check Mail. Always have access and other than seeing an there unhoused…read moreman in the winter inside, no issues. Today was a bit odd as the trash near the boxes were all wrapped shut. Thankfully there was one towards the front. Never had that issue before.

This is my favorite post office, even though it's not in my city. I actually drive out of my way to…read moredo all my business at the Georgetown post office. Because of their outside mailing option with 4 inch openings, I can do all my mailing on the weekend. This is so convenient for me. The people who work here are very nice. They have ample parking. They have PO Boxes Available to the community. They have mailing supplies such as USPS priority mailing pieces for free; That is very helpful! This USPS simply makes my life easier. Thank you!

It's hit or miss if the self-service kiosk will be functioning and plan for several hours of you…read moreneed to actually pick up held packages or mail here. Had several people without a line in the main lobby only to be told I have to stand in the 10 people deep line to pick up a package that was held AFTER our mail hold had been cancelled. Then, when I finally did get to the front of the line, I was told our mail hold HADN'T been cancelled, despite having the cancel confirmation delivered by our carrier in my hand. Obviously if you need postal services, they are convenient with decent parking but it's always a chore and not a simple errand.

excellent customer service & plenty of staff working for a Saturday. fast, friendly, & convenient…read more I will return often to this location! fyi it wasn't busy until 2:30, as they close at 3. then a long line starts.

Drove 20 mins, it says they are open until 3pm came at 1:45... today isn't a holiday so I'm…read moreassuming they just decided to go home early on a Saturday :|

It is unfortunate that such an integral part of the community is forced to run so poorly…read more This location is severely understaffed. There was a supervisor and one desk attendant who did both Mail & passports. Although the supervisor did try and speed up the process, he was wrong in his methodology. He tried to take both another lady and me to the self serve kiosk. The lady was mailing a package but her QR code wouldn't work, and I was buying stamps but was standing in line to look at the available ones. (Pro Tip: you can get the stupid flag stamps at grocery stores like Walmart) Overall, I waited in line for 35 minutes (expected) but was treated inconsiderately by the staff members. I knew what I wanted and didn't need to be ushered out of line for flag stamps. I was there from 4-4:35 (what I assume would be a peak time with people getting out of work) so I think they should have definitely had more people working the postal counter.

John is the best. He spent time looking for my package and I'm so happy he took his time to find it!read more

5 stars for Caroline who is actually very friendly and helpful!…read more Negative 5 stars to the gentleman working the front today. He was extremely rude, impatient, and not helpful. He also yelled at Caroline in front of everyone! I understand they are understaffed but that's no reason to act so unprofessional. I'm sad that this is my local post office. I still do not have the correct mailbox keys and cannot pick up the package that was supposedly delivered yesterday.

Robert seriously needs to be checked by USPS management because at this point it's ridiculous…read more My package was marked "out for delivery" YESTERDAY at 7:35 AM. Robert showed up to our apartment complex around 10 AM, sat on the property, and somehow within 30 minutes decided my package suddenly had an "INSUFFICIENT ADDRESS" and returned it to sender without ever attempting delivery. Mind you, my FULL address was listed correctly, and I've received multiple packages from this same shop before with zero issues. So no, the problem is not the address. The problem is Robert. Every single time there's an issue with mail or packages, it somehow traces back to him. He either doesn't care, doesn't pay attention, or simply doesn't want to do his job. Delivering mail is the bare minimum requirement of working for USPS, yet Robert acts like bringing a package to the correct apartment is some impossible task. Meanwhile, the other carriers here manage to do their jobs perfectly fine. One lady is incredibly sweet and helpful every time, and another younger male carrier is always respectful and actually delivers packages correctly. Robert is the ONLY consistent issue. And trying to contact the post office after dealing with him is just as bad. Nobody answers the phones. I had to get FOUR different people to call before someone finally picked up. The woman who answered was kind, but it genuinely felt like she was trying to rush me off the phone instead of fixing the issue. Honestly, at that point just place people on hold because clearly nobody calls back and nobody answers. Robert clearly has no problem returning people's packages to sender, but somehow delivering them is where he struggles. USPS should seriously reevaluate who they have representing them because his attitude and work ethic are embarrassing.

obviously every person working here is having a bad day. Also, if there is literally no one waiting…read morein the main area and 10 people at the kiosk.. you can scan my qr code on one item to speed things up like every other location!

I can't tell you how absolutely maddening your 1-800 phone number is. Just that's experience alone…read moreis enough for to avoid ever using the post office again. I was ready to throw my Phone out the door before I knew I needed, and still need to speak to someone at a local branch, and your utterly worthless phone system I paid for, absolutely refuses to connect me to a human. It wood keep asking why, and not accepting any answer. So screw you, and screw your miserable idea of what good customer service is.