this store is a great place to go if you want to be yelled…read moreat by the manager and treated rudely by the girl who is typically at the front desk. Absolutely the worst I've ever been treated in a store! I was being yelled at while I was walking out the door. At least the verbal assault is free and not overpriced like their boxes.

Yes they are great here! Very outgoing sweet ladies that were very thorough! Sally and Heather are…read moreso much fun! Thanks guys!

I love this place so much it's full of people who care about you like it's their own business now…read moreI've used my fair share of print services in the past for a multitude of reasons and I got to say this was one of the nicest experiences I've ever had in my life. When I went in and consulted with him they took the time explained everything went over the process and got it delivered ahead of schedule would highly recommend these guys

From the owner: Since 1995, Mail Works has made design, print, and mail easy (and even fun). We’re a local,…read morewoman-owned team of 13 specializing in digital and wide-format printing, full-service mailing, and excellent customer service.

Tracked my package from Amazon, said it was delivered at my front door/porch. Was never brought to…read moremy home but left tied to my mailbox . Mind you I live in a rural area and my front porch (home) is a mile or so away from my mailbox. I also heave a few more packages coming this week that I'd rather them not be left at my mailbox.

From the owner: The UPS Store #5578 in Bristol offers in-store and online printing, document finishing, a mailbox…read morefor all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Exit 7 In The Bare Brother's Shopping Centre.

Very highly recommended Mail-N-More! This is a one stop place for mailing and shipping with USPS,…read moreFed-Ex and UPS. They can package your goods and show you all the options for shipping. Yes, they welcome drop off packages with labels for shipping. Sorry, they can't accept the QR codes or private accounts. In addition, they offer so many other services like printing, copying, notary services, shredding and mail boxes. I asked them to design a return address label for me and have had to go back to get more printed as they are terrific! For a flat fee, they offer your business a street address where you can get your mail and packages. You have 24 hour secure access, but can also ask for their help if you are out of town. Benita and Sergio are so committed to making our community better. As small business owners, the actively look for opportunities to support the community. There are cards from many local businesses in their lobby. They currently are selling Amish candy and soap (told more items are coming). Come in and get to know this amazing couple and see what they can do for you.

From the owner: We make sending packages easy while offering trusted services to verify and reproduce your…read moreimportant documents.

I had to take time out to let you know how special your store at 3427 on Cummings Street in…read moreAbingdon Virginia! Every time I've gone in there they go above and beyond to try to help me I'm not that kind of computer type person so this last experience I had with Trisha Mullins was a very special she is a very kind, professional! Thank you for always being so helpful and most important always greeted with smiling faces! Keep up the great work I see a great future for Miss Trisha!

I have taken many packages to this location over the past 8 or 10 years for packaging and shipping…read more They've never packaged anything while I waited - instead, they usually set the package on the back shelf and I assume they package it when they have a slow time. I've never had any problems with them until recently. I took two pairs of shoes to the store with return labels. I asked for two boxes to package the shoes in since the shoeboxes needed to be packed inside another box per the return/exchange instructions I was given. The girl at the counter said she has a special container for shoeboxes. I said "Ok, as long as they are packed inside another box and return in the same condition they are in now." I asked how much I owed for the packing materials and she said nothing. That seemed a little funny and I asked again, "What do I owe for the boxes?" She checked the prepaid return labels the shoe company had sent me to use and said "Nothing." It was obviously my mistake to believe her, but I did, and left. The shoes ended up being sent back to me from the shoe company because the UPS associate had simply taped my return labels directly to the boxes and shipped them that way. I took them back to the store and asked to speak with the manager. The young man at the counter was apologetic about the situation, took photos of the damaged boxes, made copies of the return slip from Shoebuy stating the return could not be processed, and said he would have the manager call me. I never received a call. I called the store three more times and requested to have a manager call me, and went in once. The time I went in, the floor was covered with damaged packages that the associate told me were waiting on their manager to approve/deny claims. The manager is Sheila Rohr and after two weeks of trying to reach her, she never returned my call. The girl working there told me that Sheila is almost never in except to sign paychecks on Fridays and does not return customer calls. When I filed a claim with UPS customer service, they reached out to the store and advised me that the store associate said she had told me twice that I should package them correctly or they would be returned. This is absolutely not true and I am very upset that the associated lied about the situation. I'm not exactly sure WHY she did not package the shoes as I had asked to begin with, but whatever the case may be, mistakes are made sometimes and the best thing is just to own up to them and be honest. The insurance would have covered the cost of the shoes (they were $57), I would have been satisfied with the resolution, and would have left a positive review and continued to use the store. However, lying is unethical and that is what has upset me the most about this situation. I am very upset about how the situation was handled and that the manager has still made herself unavailable to speak with me. UPDATE: 11/29/16. I did finally receive an email from the store about this issue. Basically, Sheila wrote that she was not going to play the "he said she said" game and if I would bring the shoes in to the store, she would write me a check for the cost of the merchandise and then sell the shoes herself on Ebay. There was no apology or apparent concern for the entire situation, but it in the end it was resolved. I took the shoes to the store and there was a check for the cost of the shoes. I am still pretty frustrated that it took almost a month and a half to get the issue resolved and that I had to spend time on the phone with customer relations and write letters to corporate before the issue was resolved. I did feel that I should update the review to show that the issue is resolved; however, I would not change my rating from one star.

The store associate Kailee helped me choose the right packaging and services I needed in order to…read moreget my daughter's birthday gift to her on time.

This location is amazing ! We own a small business close to this location and needs things printed…read moreoften and at the last minute this team does amazing work! Jovi the Store Manager is always so helpful and willing to help me and often times folks who are not always so kind he smiles right through it and does a wonderful job! His team is just as exceptional as he is.

Went in in Novmeber to ship a package to TX. Felt "akward" about leaving it there for some reason…read more Should have trusted my gut and not have done so. Went back in to check on it and tried to speak to the employee that accepted the package and without kowing what the conversation was, the "manager' stepped in and said, not to worry about anything...... Three months later, we are still fighitng with UPS to get the item refunded and the store just "shook theier heads" and was not help with a claim etc. Use the one on State of Franklin instead!

Came in the other day and spoke to a lady, the manager - Brittany, and I overheard her talking to…read morecustomers very rudely and raising her voice at them. She does not seem professional and I don't recommend going to this store.

Richard was wonderful! This man deserves a raise. I had no clue what I was doing with an exhausting…read moreAmazon order and he came through like a shining star! So calm and unbothered by me..takes his job seriously and like a pro..job well done

Being a member of both Amazon Prime and Amazon Vine, I tend to make a lot of returns over a year…read more Luckily, this store is located in a very convenient location. The amount of business they gets fluctuates but most of the time when you show up, it will be just your or maybe a few people. On most visits I can be in and out within 5 minutes. The staff is extremely friendly and happy to help me with whatever questions I may have. On 2 occasions now, I've showed up to send a package while it was raining. They let me hang out in their store until the bus arrive for me to take home. Quite personally, I prefer to go to the UPS Store over the Post Office. Less business. Less Waiting. And most importantly, less expensive. EDIT: To further illustrate how chill the workers are here, they consented to me taking and sharing the following pictures of their business.