They never answer the phone!!!!! I even told them about this & still nothing changes. HORRIBLE…read moreCUSTOMER SERVICE

Such friendly and professional service. We were really impressed when an employee helped my sister…read morewrap her package.

Go to any of the other post offices in the area, or better yet, go to UPS. Clerk did not wear a…read moremask while opening shop, did not put one on until a customer called her on it. When she did wear one it was WAY too big and ill-fitting to the point of uselessness. When I spoke to the manager Chelsea on the phone, she told me that nothing could be done, no one could make them wear masks and non-masked people could not be separated from the public and then it was, "if you're that scared, then stay home." I had already explained I usually print postage online but had no option today. No concern that 150,000 Americans are dead and the post office lobby was full of seniors today. No concern for public or employee health. Just attitude.

I Give this post office 5 stars for exercising there constatutional rights .. To the person that…read moredidn't wear a mask good for you it's not the law that you have to wear a mask if you choose not to wear 1 that's your right for those that are freaked out because your out in public and someone doesn't want to wear a mask stay home not everyone wants to live there life in fear not everyone believes anything our goverment tells us , but here's a fact for you those mask don't prevent you from catching cov19 infact wearing those masks cause respatory infections because your breathing your on bacterial germs and also to those that don't want to get the vaccine that's your choice stop listening to people that have not done enough research on a shot that was quickly invented with no known long term side affects For the person that wrote a review on this topic this morning of complaining and forbidden people to go to this place of bissness because of an employee not wearing a mask at this post office location please if your that concerned don't go out in public don't push your fears on to everyone else just saying also it's not cool .

Trying to save a 20-mile trip (one way) to the Banner Elk office I attempted numerous phone calls…read moreto the direct number and true to form...no one answers. Not unusual for this location. Terrible service but, they are predictable and consistent! Reason for call, tracking indicated delivery made, never received package. I as well would give them a zero if I could.

If I could give a zero, I would. I had two urgent packages from Amazon that were supposed to be…read moredelivered on Sunday. Not only they were not delivered, but they were, in a matter of 1 hour, based upon on the tracking history, returned to sender!! I did not even have the curtesy option to come and get the packages from the post office? On top of that, I am calling during business hours the next morning and they do not answer the phone. If I could stop using USPS for all my shipping needs, I totally would. I am going to provide that feed-back to all and any shippers I deal with going forward even if I have to pay shipping or pay more. It is beyond poor customer service and sadly, it is not the only post office that does not deserve my business.

Friendly. Fast…read more Everything you want from a post office. Plenty of parking. Went in for stamps. They have a binder to pick from and are willing to take the time to pick out the ones you want. I'm a stamp lover.

Friendly counter service and I got cute Love stamps. Has ramp for wheelchair access. Easy in and…read moreout.

Super friendly post office…read more Love the staff and the help they provided us. Cheerful and kind! A huge plus for any post office.

Happy Saturday!! I…read morewould like to give a special shout out to Mario for being so helpful and kind today. Not only did he help with sending my package off, but he was also very helpful in suggesting different restaurants to try since I haven't been in the area since 2007. So, the Post Office is very clean, small, yet very efficient. I was in and out in less than 20 minutes and it would have been shorter, if I had my item boxed and ready to ship. I used the priority service so I had to box the items inside. Thank you for providing such a great experience! Until next time, Cheers!

Always fucking my package delivery up can never get a package on time with usps Asheville or better…read moreyet they send your package back further away just for it to go back to them