Am not sure why the rating is soo low, but they were really accommodating, friendly and ready to…read morehelp. Both the people at the counter today were great.The lady took me in as the last walk-in and the Javier helped me through the process. Took me through the application line by line and made sure all the t's were crossed and I's were dotted. They even gave me couple extra minutes to get my docs. Good information to know They take 5 walk-ins per day and luckily I was the 5th!!! They have put a poster though mentioning that the League City Post Office at 240 W Galveston St., were taking walk-in applications till 2 pm. The processing charge was standard processing charge nothing special to mention about that. Very much appreciated their help. I won't hesitate a bit to come back here again.

We had a very frustrating experience here when applying for a passport. I debated writing this…read morereview, but ultimately decided to share so others can make an informed choice. At the time of our appointment, the employee (AA. Male) handling passports was focused on assisting another customer who had arrived late and had not completed her paperwork. Instead of prioritizing those who were on time and prepared, he spent a significant amount of time chatting, flirting and helping her fill out forms. From our understanding, most passport offices require you to arrive on time with completed paperwork, otherwise you risk losing your appointment slot. This gentleman could've easily woman moved this woman to the side to allow her time to complete the necessary paperwork. Also, I didn't even think the employees could fill your paperwork out for you. We arrived on time with everything filled out and ready, and our appointment could have been completed quickly. Unfortunately, we were left waiting while attention was given elsewhere. It felt disorganized and unfair, especially given how strict most passport services are about timing and preparation. Based on this experience, I would recommend considering another location if you're looking for an efficient and professional passport appointment.

I just had the most amazing encounter with Cagney and I had to share. We were expecting an…read moreimportant package. I heard the mail truck so my son and I ran out to meet her but sadly it wasn't on her truck. It was late and she had only one more stop. Fifteen minutes later, she pulls up again and was so excited because it was in the mailroom so she brought it back to us! WHO does that anymore! Kudos to you Cagney! Thank you again!

Don't deserve one star. We had a passport appointment for…read moreour family of five, and the experience at the Forward Post Office was incredibly disappointing. Getting two parents and multiple children together with all of the required documents, copies, photos, and signatures is not easy. We arrived on time for our scheduled appointment, fully prepared, expecting that our reserved time would be honored. Instead, the staff chose to prioritize the walk-in mail line over customers who had passport appointments. We waited for more than an hour, only to be told they would not be able to help us and that we should drive another 20 minutes to the League City Annex. This showed a complete lack of respect for our time. If appointments are accepted, they should mean something. We did everything we were supposed to do, yet our family--and two other families with appointments--were left waiting while customers buying stamps and mailing packages were served instead. What makes this even more frustrating is that the posted sign indicates P.O. Box mail is available by 10:00 a.m., suggesting there was an established process for handling mail. It appears the decision was simply made to prioritize mail services over scheduled passport appointments. After reading the reviews for this location, it's disturbing to see that many others have reported the exact same issue. This doesn't seem like an isolated incident but an ongoing pattern. If this office cannot reliably honor passport appointments, it should reconsider offering the service rather than repeatedly wasting families' time. This experience was unacceptable, and I hope changes are made so other families don't have to go through the same frustration.

This is my local post office and I come here often to mail important documents. The staff is real…read morenice, helpful and have a great attitude. I enjoy my trips to the League City Post Office simply because the people that work there have an amazing attitude and work ethic.

super hot inside and usually only one worker so super slow. they were nice but the heat and…read morestanding in line forever wasn't worth it.

It's hard to rate a post office because each experience can be different. I have visited this post…read moreoffice dozens of times over the years. I have been helped by some MISERABLE/RUDE workers and I have had some AMAZING/FRIENDLY workers. My most recent trip was very pleasant but I've been helped by the same person in the past and they were super grumpy. Who knows... they could have had assh*le customers that day, which put them in a bad mood. Time of day and time of year affect the experience at the post office as well. Coming midweek in the morning during August is completely different than the week before Christmas. The building itself is kind of dumpy. There is an area along the side which sells some boxes and tape, which is underutilized and looks "blah". Overall, I don't long to come to the post office but when I do, I try to make it short and sweet.

Waiting on an expedited letter from Austin for my 85 year old father. It was supposed to come 9/12…read morebefore 9p. They never scanned it for receipt in Pearland and proceeded to mark it undeliverable and no one was home and they left a note. Lies. two people were here. My doorbell records movement and ringing. Nothing at the time they lied and said they came. They left no note anywhere but did deliver two pieces of mail for the street behind me.

I've been here so many times, and I've never had any negative experience…read more Everyone is always so kind and they've always been extremely helpful, especially when I had an issue with my mailbox.

Went to a post office for the first time in years ...I needed 1 piece of tape for my label on my…read morepackage " you can buy some tape !" 12.95 Even if it's the policy not to give a piece of tape he said it with a smirk and a sense of pride. Congratulations!! I'll go back home get a piece of tape and then mail my packages at the UPS. Store. Congratulations you saved the government a piece of tape but the revenue of my products is going to the private sector !! Normally I am a champion of federal workers ! Esp in this day and age But with service like that no wonder people hate federal agencies !!! I hace a crazy idea...how about invest a few bucks in tape on the counter in the lobby for customers...then perhaps customers will enjoy the experience and want to come back and do business with USPS.. This same person will be crying some day when his big beautiful fed job gets cut ! When you end up in the private sector at the UPS store you will need to up your customer service game !!!! What are the chances I'll do any business at USPS.....um let me think NONE!

Always the best service. Smells good too. Super clean refreshing. They open up early. The staff are…read moresuper sweet and helpful. Jill especially is a sweetheart.

This place is way too small especially when you have prepaid items and there is people in the small…read morelobby. During these co-vid times this makes people uncomfortable. This problem would be a non issue if they had a tilt bin to put your prepaid boxes in outside of the lobby area. This is the only post office I frequent out of 4 that does not have it. The location of the post office and the intersection makes it nearly impossible to make a left turn out of the parking. It's very dangerous! All that being said I'm still rating it 3 stars because the ladies that work here are super friendly and awesome.

I Love this location it's older but, all the staff is nice & friendly. Mr. Perez…read more knows me by name. He always manage to put a smile on my face. Mail goes out daily at this location at noon & 5 p.m. which is plus.

My favorite USPS in this area. Really friendly and efficient service. I have used them to ship to…read morereturn online purchased items, purchased stamps, purchased tape and boxes, mailed gifts. I've been here four times, once at closing, and even when they are overwhelmed, the two ladies that I see here all the time are kind and informative and doing their best even though they have very little support. Standard pricing, set by government. Very kind and helpful for senior citizen customers!

Stopped in this post office location because it's a bit of a pain in the _ _ _ going to the…read morePearland post office. (I try to avoid going down Broadway if at all possible.) This is a smaller post office but despite having 4 people in line ahead of us, the line moved fast. Iris helped us out and was fabulous. (I sometimes get nervous going to the post office because I feel like 9 times out of 10, the workers are miserable.) Not in this case, she was pleasant and helpful. Only needed some stamps and was in and out in under 5 minutes. I'll definitely be coming back here for all my post office needs!!!

USPS is raising the bar with their mailing boxes. Purchased a box that included 8 pieces of tape so…read morewe don't have to buy a whole roll of tape . Very convenient! This location has Good customer service with a bit of an attitude.