Am not sure why the rating is soo low, but they were really accommodating, friendly and ready to…read morehelp. Both the people at the counter today were great.The lady took me in as the last walk-in and the Javier helped me through the process. Took me through the application line by line and made sure all the t's were crossed and I's were dotted. They even gave me couple extra minutes to get my docs. Good information to know They take 5 walk-ins per day and luckily I was the 5th!!! They have put a poster though mentioning that the League City Post Office at 240 W Galveston St., were taking walk-in applications till 2 pm. The processing charge was standard processing charge nothing special to mention about that. Very much appreciated their help. I won't hesitate a bit to come back here again.

We had a very frustrating experience here when applying for a passport. I debated writing this…read morereview, but ultimately decided to share so others can make an informed choice. At the time of our appointment, the employee (AA. Male) handling passports was focused on assisting another customer who had arrived late and had not completed her paperwork. Instead of prioritizing those who were on time and prepared, he spent a significant amount of time chatting, flirting and helping her fill out forms. From our understanding, most passport offices require you to arrive on time with completed paperwork, otherwise you risk losing your appointment slot. This gentleman could've easily woman moved this woman to the side to allow her time to complete the necessary paperwork. Also, I didn't even think the employees could fill your paperwork out for you. We arrived on time with everything filled out and ready, and our appointment could have been completed quickly. Unfortunately, we were left waiting while attention was given elsewhere. It felt disorganized and unfair, especially given how strict most passport services are about timing and preparation. Based on this experience, I would recommend considering another location if you're looking for an efficient and professional passport appointment.

I came today to drop off a package for the first time ! Wasn't too sure what to do so I went into…read moretheir services and the line went by super quick, I was greeted amazingly by a very nice lady couldn't get her name but that is besides the point, she explained very good how to ship next time I come in and it was done. Very easy and quick process and will most definitely be coming back to ship all future packages!!

The ability to drop off mail and packages after hours would be ideal... not everyone works 9-5 m-f…read moreso.

Plenty of parking space even for larger vehicles. I only needed some information and stamps…read more If you rent a PO box, no Reminders are not sent on renewals. Best option is going online for automatic renewal or in person renew for two years. Otherwise, you may insure late fee.

"sorry we missed you" form left in our mailbox all the time, despite someone being home 24/7, they…read moredon't even try. Worse, three times, they send the package back as "unclaimed" the very next day after leaving the slip in the mailbox, making it literally impossible to get the package.

Wow! This post office is unbelievable! My packages we "missing" for a whole week even though I had…read moreconfirmation of delivery in my locked box. The post office said my route doesn't have a regular mail person and that he wasn't aware of the person who was delivering my route if they had a real name. Rosie was then supposed to investigate my 5 missing packages (over the week span). I waited 2 weeks with no reply from her. I then went back to Rosie and she asked for another week to investigate. I was then informed to file claims - filed the claims and their automatic claim system automatically denies them and then states I need to file appeal. What a JOKE of a place!

Very courteous and kind staff, fast service. Best experience I have had at the post office in a…read moreLONG time!

It's hard to rate a post office because each experience can be different. I have visited this post…read moreoffice dozens of times over the years. I have been helped by some MISERABLE/RUDE workers and I have had some AMAZING/FRIENDLY workers. My most recent trip was very pleasant but I've been helped by the same person in the past and they were super grumpy. Who knows... they could have had assh*le customers that day, which put them in a bad mood. Time of day and time of year affect the experience at the post office as well. Coming midweek in the morning during August is completely different than the week before Christmas. The building itself is kind of dumpy. There is an area along the side which sells some boxes and tape, which is underutilized and looks "blah". Overall, I don't long to come to the post office but when I do, I try to make it short and sweet.

This Post office is terrible. The workers are rude! Pearland needs to do better with customer…read moreservice. My package was stolen due to negligence on their behalf!!

Went to a post office for the first time in years ...I needed 1 piece of tape for my label on my…read morepackage " you can buy some tape !" 12.95 Even if it's the policy not to give a piece of tape he said it with a smirk and a sense of pride. Congratulations!! I'll go back home get a piece of tape and then mail my packages at the UPS. Store. Congratulations you saved the government a piece of tape but the revenue of my products is going to the private sector !! Normally I am a champion of federal workers ! Esp in this day and age But with service like that no wonder people hate federal agencies !!! I hace a crazy idea...how about invest a few bucks in tape on the counter in the lobby for customers...then perhaps customers will enjoy the experience and want to come back and do business with USPS.. This same person will be crying some day when his big beautiful fed job gets cut ! When you end up in the private sector at the UPS store you will need to up your customer service game !!!! What are the chances I'll do any business at USPS.....um let me think NONE!

First of all, I want to acknowledge that the postal worker I interacted with was the first truly…read morethorough USPS employee I've ever encountered. She was simply doing her job, and I respect that. That said, I was upset with the situation because I came in to intercept a package so it could be redirected to another location. Unfortunately, it was not sent to the correct location as intended. I'm giving four stars because the customer service itself was good, but the outcome of my request was disappointing.

Always the best service. Smells good too. Super clean refreshing. They open up early. The staff are…read moresuper sweet and helpful. Jill especially is a sweetheart.

This place is way too small especially when you have prepaid items and there is people in the small…read morelobby. During these co-vid times this makes people uncomfortable. This problem would be a non issue if they had a tilt bin to put your prepaid boxes in outside of the lobby area. This is the only post office I frequent out of 4 that does not have it. The location of the post office and the intersection makes it nearly impossible to make a left turn out of the parking. It's very dangerous! All that being said I'm still rating it 3 stars because the ladies that work here are super friendly and awesome.

My favorite USPS in this area. Really friendly and efficient service. I have used them to ship to…read morereturn online purchased items, purchased stamps, purchased tape and boxes, mailed gifts. I've been here four times, once at closing, and even when they are overwhelmed, the two ladies that I see here all the time are kind and informative and doing their best even though they have very little support. Standard pricing, set by government. Very kind and helpful for senior citizen customers!

I had a post office box here for my business. Checks went missing on multiple occasions ... one…read morecheck sent to me certified showed up in a completely unsealed envelope with just the box number handwritten on it. I guess they got it out and realized it had a chip! I placed orders to close the box and forward my mail and it took four visits to get them to even close the box. (Thanks Ms. Mary who finally took a minute to look it up in their system and figure out what was happening; no one had bothered to mark my box "closed". ) My mail never has been forwarded, even though I paid extra to extend the forwarding. Every time I went in, I just got some BS song and dance from the clerks. The customer service was never great but this was next-level. Stay far away from this USPS branch.

The people that work there are so friendly. Always welcoming you in and thank you for coming. If it…read morehappens to be a little of a wait they apologize for the wait. I tell you you don't find any other post office like this. All the others could take lessons from Fresno, Texas post office! They make you feel good about going there!

USPS is raising the bar with their mailing boxes. Purchased a box that included 8 pieces of tape so…read morewe don't have to buy a whole roll of tape . Very convenient! This location has Good customer service with a bit of an attitude.