If I could leave a more negative rating I would. Prior to traveling, I placed mail on hold with…read moreinstructions I would pick up mail. First time, postal workers couldn't find my mail. THREE months later, I would get bit of it, I have notifications of what mail or packages to expect. This wasn't a one time occurrence, it happened in 3 years, 3 times. Next time, it was delivered to different neighbors in the neighborhood. Last time, I came in to pick up my mail, they couldn't find it, 1 1/2 weeks worth of mail, I should check with my mail carrier to see if she had it. Great thing about our neighborhood carrier, it's a joke if she's working or if anyone seen her! Now if I have to travel, my neighbors are kind enough to pick up the mail. I mailed a package the 1st of December (Friday) paid priority mail, to be delivered on Monday the 4th. It wasn't delivered, give it till Tuesday, still no package. Looked up the tracking number, it still shows that it was accepted but no other info. I went to PO, same person that accepted the package, told me that priority mail goes go out that same day, 2 people goes to the back to check. He comes back with there's insurance on it so I can file a claim in 10 business DAYS. Later that same night, the package moves to a different location. The package made it to its location 1 day before I could file a claim, it arrived on the 15th, looking a bit dropped out of a plane. With so many delivery options available, Amazon Prime, FedEx, UPS, retailers with free delivery and even Walmart are looking like better options.

This has to be the worst as far as carries go. I've had way…read moretoo many packages with tracking claim they were delivered on a certain day (and not until 1-3 days later); at a certain spot aka: front door (when they were left in the mailbox); handed to me (when they were left in the mailbox), etc. It's just ridiculous because the excuse is always the same when you call to complain "oh they must have pressed the wrong button on the tracking". Bull. I've had packages show up at 10pm before and they just toss them and leave without ringing the bell (and the tracking shows they were delivered 1-2 days prior); or they're placed in some spot away from the front door so you don't know they've tried to sneak it in. Can you tell I'm unhappy with the what the carriers get away with?

I love writing handwritten letters and sending them via snail mail. It adds a personal touch that…read morein our digital age, we're slowly moving away from. I visited this post office to mail a couple of letters. It didn't look like anyone was working today because when I walked in no one, not even a customer was around. But, soon enough, a postman emerged from the back who took his time to assist me. I needed smaller envelopes which were not located anywhere in the lobby. You'll need to ask for one which they keep behind the counter. The envelopes are a standard size and they are prestamped for your convenience.

I rarely write reviews but after so many bad experiences at this establishment I had to say…read moresomething. The workers here have awful customer service that borders on rude. I would recommend bringing your business down the road to Galveston Pack & Ship. They are SO much more accommodating and pleasant.

Went to a post office for the first time in years ...I needed 1 piece of tape for my label on my…read morepackage " you can buy some tape !" 12.95 Even if it's the policy not to give a piece of tape he said it with a smirk and a sense of pride. Congratulations!! I'll go back home get a piece of tape and then mail my packages at the UPS. Store. Congratulations you saved the government a piece of tape but the revenue of my products is going to the private sector !! Normally I am a champion of federal workers ! Esp in this day and age But with service like that no wonder people hate federal agencies !!! I hace a crazy idea...how about invest a few bucks in tape on the counter in the lobby for customers...then perhaps customers will enjoy the experience and want to come back and do business with USPS.. This same person will be crying some day when his big beautiful fed job gets cut ! When you end up in the private sector at the UPS store you will need to up your customer service game !!!! What are the chances I'll do any business at USPS.....um let me think NONE!

First of all, I want to acknowledge that the postal worker I interacted with was the first truly…read morethorough USPS employee I've ever encountered. She was simply doing her job, and I respect that. That said, I was upset with the situation because I came in to intercept a package so it could be redirected to another location. Unfortunately, it was not sent to the correct location as intended. I'm giving four stars because the customer service itself was good, but the outcome of my request was disappointing.

Be warned if you moved to West Columbia, Texas, and don't fill out a change of address form that…read moreyou're gonna get any mail without going to the Soviet ran post office and Redstone so that you can get mail if you don't fill out a change of address form from your previous house to keep from getting junk mail and just want your new mail sent to your new address and don't get delivered because you didn't go register with the post office like in Russia

Am not sure why the rating is soo low, but they were really accommodating, friendly and ready to…read morehelp. Both the people at the counter today were great.The lady took me in as the last walk-in and the Javier helped me through the process. Took me through the application line by line and made sure all the t's were crossed and I's were dotted. They even gave me couple extra minutes to get my docs. Good information to know They take 5 walk-ins per day and luckily I was the 5th!!! They have put a poster though mentioning that the League City Post Office at 240 W Galveston St., were taking walk-in applications till 2 pm. The processing charge was standard processing charge nothing special to mention about that. Very much appreciated their help. I won't hesitate a bit to come back here again.

We had a very frustrating experience here when applying for a passport. I debated writing this…read morereview, but ultimately decided to share so others can make an informed choice. At the time of our appointment, the employee (AA. Male) handling passports was focused on assisting another customer who had arrived late and had not completed her paperwork. Instead of prioritizing those who were on time and prepared, he spent a significant amount of time chatting, flirting and helping her fill out forms. From our understanding, most passport offices require you to arrive on time with completed paperwork, otherwise you risk losing your appointment slot. This gentleman could've easily woman moved this woman to the side to allow her time to complete the necessary paperwork. Also, I didn't even think the employees could fill your paperwork out for you. We arrived on time with everything filled out and ready, and our appointment could have been completed quickly. Unfortunately, we were left waiting while attention was given elsewhere. It felt disorganized and unfair, especially given how strict most passport services are about timing and preparation. Based on this experience, I would recommend considering another location if you're looking for an efficient and professional passport appointment.

Worst coustmer service ever The sent us to the blue door…read morewhere nobody was working for 10 minutes then sent us back in to line and didn't even try to look up the tracking number on the computer they have no clue what they are doing

Worst post office ever. Worst mail carriers ever. Nothing ever get delivered. When I go to the post…read moreoffice they can never ever find my mail. Do yourself a favor and just don't go here