This is the closest post office to Enterprise car rental. I wanted to avoid having to check a box…read moreof books for my flight after my cruise. Stopped in here to send them home media mail. No line at 8:15 am on a Monday morning. One employee staffing the counter. She was nice, friendly, and helpful. Decent sized parking lot plus plenty of parking in the lot for the strip mall next door. Would use this post office again.

According to Yelp, this is my only 1-star after 137 other reviews. Hopefully that tells you how…read morepoorly this USPS runs right off the bat. Two days ago, one of my packages had been deemed undeliverable because it couldn't fit in my mailbox. The package was neither huge nor heavy, but the courier made no attempt to ring the leasing office and hand it to them instead. I opted to pick up the package the next day through the USPS website. I showed up yesterday to a long line of people and only one employee. Luckily, no one had been standing in the customer pickup line so I figured I'd be out in a couple minutes. I waited for 5 minutes before asking the front desk employee if anyone had been servicing the customer pick up line... he replied emotionlessly, "nope, it's just me." Lovely. I switched to the general service line and waited another 15 minutes. Two other customers even abandoned their spot frustrated. By the time I get to the front and ask for my package, I'm told that they can't find it; the delivery driver must've mistakenly attempted to deliver it again. Well, that was an incredible waste of time, but at least a courier will attempt to deliver my package again today, right? Hopefully? Nope. The tracking number didn't show any attempt to redeliver so I had to pay this dreadful post office another visit today. Miraculously, they found my package in the back this time and I didn't bother questioning how. Over the years, I've learned to spend as little time as possible here. Avoid coming to this location. The USPS on 23rd St runs much smoother despite its smaller size and crowded surroundings.

It usually doesn't take long here u less someone stands at the counter and tries to figure out…read moretheir problem with Amazon. The only improvement to the services at this UPS is they could ask the customers to step aside to conduct their business. And then once the customer is ready they are taken next in line. That would be fair and would speed up the process

I am a islander and been coming here for year's and always had issues with the Hispanic employee he…read morerude, and keeps loosing my packages I reported this matter to Suzie repeatedly and continues, now again this idiot doesn't want to scan my packages and I believe he give them to wrong carrier intentionally this is the 5 time he has done this. Everytime ! Only with him and he tries to blame others now I screwed $160 and my customers upset this is wrong and he needs to be fired no more I am sick and tired of this guy. Here my tracking and shows never scanned? If your the owner please take action 92001903620877300076127237 , 92001903620877300074617594 , I am loosing money and I need the owner to refund me for my lost due to that employee actions. I really hope he is fired.

I was a bit flustered when I was in the store. I bought 80 stamps and was charged $76. When I got…read morehome I realized that the actual cost of the stamps was $62.50. That is quite an up charge for stamps. Also the stamps I received were dated in 2016 and no longer sold at the post office. We are visiting from out of town, so I am not familiar with the store, but it is very frustrating to be overcharged.

Went to drop off a pre-labeled Fed-EX package. The gentleman working there would not scan the…read morepackage & told me to just leave it against the wall. Everywhere else I have been will gladly scan the package, so you have proof it was left. Felt uneasy about this but since this was an authorized Fed Ex drop off location I put the package against the wall. The man then looked over & said that it had one of those funny labels. Informed the man that the label was printed off from the Fed Ex website. He stated that Fed Ex did not like those labels & that I would need to scratch off the tracking number otherwise Fed Ex would lose the package on purpose since they did not like the label I printed from their website. Informed the man this did not make any sense & he responded that I would need to leave his store. Gladly left with package in hand.

We just started using Galveston Pack and Ship to have our mail delivered. It has been a wonderful…read moreexperience! I no longer have to worry about my packages: 1.being taken from my porch. 2.being misdelivered by Amazon,FedEx, UPS, etc. It's so convenient to have a service that will take care of my delivered packages. And ALL of the employees there are super friendly and professional. And a special shout-out to Abraham for resolving a Amazon mis-delivery issue that was the fault of Amazon. Abe is the best!

This place is really the best! The workers here are overly accommodating, and pleasant to chat…read morewith. They've helped me time and time again with package returns and pick ups, often giving me little "neighborhood discounts" along the way. Can't recommend them enough!

I needed to pick up a package as "general delivery" so I came the week before to tell them. She had…read moreme write my name & details on an orange paper & then stamped it on the back. When my tracking number showed delivered, I showed up a few hours later to pick up the package. A different lady was able to locate my package but only brought out 1 of 2 and asked if that was it. It stated 1 of 2 on the box so she then went and found the 2nd package. While waiting for her to locate the package, a very nit happy man was in talking to the other lady (the one who'd stamped my orange paper the week before) and was angry that he'd been paying for a PO Box and they just closed it without his knowledge, with zero warning, with no forwarding addres, even though he had been paying for it. The employee told him basically to calm down & get over it and was in my opinion very unprofessional when it was their fault he was in this situation. I'd already read reviews about how awful this post office was so I knew to expect the worst & the exact reason I arrived the day of delivery before they had time to lose my package. I felt bad for the guy who still had his PO Box keys in hand and them telling him to get over the fact they screwed him over with zero warning. Pretty messed up to pay for a service they steal from you with no refund and then tell you to calm down & get over the fact they failed at their job. Yikes!

Worst post office ever. Instead of customer service they just send your package back.read more

I use the postal service a lot. (Don't have much choice when it comes to mailing a letter). We…read morehave great customer service, but the system itself needs major improvements. For the price you pay for postage it shouldn't take a week to mail something across the country. Especially when you pay for priority mail.

Marked package as delivered when it wasn't then the agent on the phone essentially told me tough…read moresh!t and there was nothing she could do since it was marked as delivered and wouldn't look into it any further than telling me it was delivered.

Our guide, Matthew was friendly, knowledgeable and patient. This is the best way to see Galveston-…read moreyou can cover more ground than walking, but get a better view than any street vehicle tour. If you really want to see a place, go on a Segway- we try one every new city we go to.

We had a great tour and learned a lot of Galveston history. The segways were easy to learn and a…read morelot of fun to drive around the island.

Between Port Bolivar and Crystal Beach post office im not sure which one is the worst. They have no…read morecustomer service they just send your package back. They can't think that you know I have a customer with that name let's get the package to them . No they just send it back. You talk to the Post Master over these locations and she want do anything to help you. You feel like beating your head on the wall when you deal with them. Not even going to give them a 1 on the review.

I can't tell you how many times I've been left a key for a parcel box and have someone else's…read morepackage. The amount of money I have lost because the tracking says "Delivered" yet not delivered to me. So it's hard to dispute. I have made multiple trips to the post office to ask about the mail courier's ability to just read the label. I have never lived any place where the mail couriers mess up 4 times out of 5 most days. If not my package, my neighbors!

5th time we've had problems with delivery of packages. I believe the same mailman was working each…read moretime.