United Contracting Group is an excellent roofing company. I have a beautiful mountain home in Flagstaff AZ where my roof failed last winter due to ice, hail, wind and snow. I identified the interior leaks in April, and I was faced with getting roof work completed before the monsoon season kicked into high gear this summer. In May, I had the privilege of meeting Joe B. and the United Contracting Group. Remember, Joe had to drive 140 miles from Phoenix to keep the initial appointment in Flagstaff. Not only did he show up on time, but he sat down with me and my wife and explained the entire insurance process from filing the claim, working with 3rd party field adjustor/inspectors (one failed to show up to the appt) and what I could expect in terms of either a roof repair or a completely new roof. Fortunately, I was approved for a new roof with Joe's help interfacing on my behalf with my insurance company. It's said that sometimes the little things can make the biggest difference. That is how I feel about the United Contracting Group and Joe B. In June, on a Monday morning at 5am, I awoke to several contractors already on my roof. An entire roofing crew and Joe B were starting early. They had to do a complete tear-out of the old roof plus install my new roof. Additionally, United agreed to repair several sections of old, rotted facia boards before the new roof could be installed. This really helped me as I did not have to coordinate an additional contractor to perform that work. That was huge as I don't have the bandwidth with other life responsibilities. That tireless crew did a 13-hour day onsite plus a 280-mile round trip commute. Think about that...it makes you believe solid work ethics are still out there! The new roof turned out fabulous and as a finished touch, the crew even painted my skylight housing to match the new black drip edge....it just looks terrific, and I beat the monsoons! All and all, I would definitely recommend Joe B. and the United Contracting Group. They are responsive (in-person or phone), on-time, professional, knowledgeable and communicate clearly. Roofing concerns? Call United Contracting Group today. 5 STARS! read more

There's so many choices in roofing companies. This should be the last company you choose if they're still in business.. plenty of reviews on the Internet, supporting my contention that this company is a bad actor took the insurance money. Did part of the job didn't do any tile replacement on my house. I didn't even buy matching tile. It was paid for by State Farm.. left me with a job that was partially complete. Only discovered it when did some house painting.. very bad experience with them read more

United billed my insurance company over $30,000 for roof replacement following hail damage. The drip edge was left incomplete so rain started facia warping. Following months of calling & getting excuses, they never returned. If you want followup, corrections, completions or have issues - even if United gave you a 10 yr warranty - DO NOT HIRE UNITED. read more

Although my original review was negative, as soon as United Contracting learned of the situation they bent over backwards to correct the situation. The person I originally hired and paid to do the work was a subcontractor who no longer worked with the company. Nik and Alex completed the work, with great communication and responsiveness. I would now hire them to do the full roof. read more

These guys showed up on time and communicated well. They came out and were able to take care of the complete job roof repair and water remediation. Robert and Tom have been awesome and Iman in the office has been very responsive. Definitely recommended. read more

HORRIFIC EXPERIENCE WITH THIS COMPANY: UNITED CONTRACTING GROUP FLOODED MY HOUSE BY LEAVING A GARDEN HOSE ON WHILE COMPLETING SOME HAIL REPAIR WORK. A HOSE WAS LEFT ON OVERNIGHT AFTER TOOLS WERE CLEANED. IT FLOODED THE ENTIRE DOWNSTAIRS. DESTROYED THOUSANDS IN PROPERTY AND IRREPLACEABLE ITEMS AND CAUSED THOUSANDS IN DAMAGE TO THE HOME. AFTER THE RESPONSIBLE INDIVIDUAL ADMITTED TO THE BOSS WHAT HAPPENED, HE TOLD THAT PERSON TO STEP ASIDE AND THEN PROCEEDED TO TELL US THAT IT MUST HAVE BEEN VANDALISM! NO CLAIM, NO APOLOGY, NO HONESTY, NO RESPONSIBILITY. IN MY EXPERIENCE, THIS MAN, JEROD HUSTON IS EXREMELY DISHONEST. STAY AWAY FROM HIM! YEARS LATER, MY INSURANCE COMPANY STILL SEEKS SUBROGATION FOR UNITED TO PAY FOR THE CLAIM SINCE IT WAS 100% THEIR FAULT - ADN WERA ORE OUT THOUSANDS OF DOLLARS....BUT HE HIDES BEHIND HIS LAWYERS AND TAKES NO RESPONSIBILITY. AS LONG AS HE IS ASSOCIATED WITH THIS COMPANY, STAY AWAY. DETAILS BELOW... Here is some of my correspondence from that time with my insurance company: The contractor left the hose on Tuesday after the day was done. 5:30 -6pm time frame (He was working on doors / windows) his nameis Matt. His boss (one of the owners) is named Jarod Huston (UNITED CONTRACTING GROUP). The water was discovered covering the basement floor yesterday about 7am. Laurie (my Dad's significant other) enlisted the help of the neighbor across the street (Doug) who walked over and first shut off the water main to the home.. then helped her locate the source of the water. They located the hose bib as the source of the water by following the water running on the ground outside andimmediately found the hose bib valve wide open and closed it right away. The water was turned off by approximately 7:10 am. As soon as the hose valve was turned off and the water main turned back on, there was no longer any water entering the basement and therehas not been since. Laurie called John Mendez (the GC on my job also working for United Contracting Group) and he came to see what happened. His initial comment was something like: oh my gosh, we have to get this fixed, we'll call Matt and get the stuff moved and let the boss (Jarod) know. Matt was asked (by John) if he used the hose bib during his work, and Matt said yes. He was the only person who could have left it on. My Dad / Laurie never use the outside hose. Matt was incredibly regretful and Laurie says he kept apologizing and said it made him sick to his stomach to walk on the waterlogged carpet in the finished basement. Soon John called Jarod to let him know what happened. Then (per my conversation with Laurie) upon learning of the situation, Jarod (already en route) he called John on the way to the house. Per Laurie, John's attitude changed drastically and he didn't say too much more. Jarod spoke with his two guys (John and Matt) when he arrived and all of a sudden EVEYRYTHING was different. Jarod took some moisture readings and explained that this would have to go through OUR homeowners insurance. He said "This was vandalism" "It wasn't our fault" "You need to contact your insurance company and they can come out and figure out what caused the flood in the basement". Then liened my house when we refused to pay until the subrogation claim was complete. read more

This is a great company to work with. They came out right away. Kandon was very respectful and even helped move some items for me. All the work was completed to my satisfaction. I'm very happy with the results. read more

I had an outstanding experience with United Contracting Group when a severe microburst in Tucson, AZ damaged my roof. Omar, a project manager with the company, happened to be in the neighborhood after a second microburst hit and noticed how much damage my roof had sustained. Unlike other roofers who had approached me with high-pressure sales tactics, Omar was refreshingly straightforward. He simply asked if I had someone lined up to handle the repairs and offered his help--no pressure, no gimmicks. After we talked briefly, I asked for his card since I like to see how professional and prepared contractors are. Omar immediately climbed up on the roof to assess the damage, and from that point on, everything went smoothly. Omar not only helped me file the insurance claim but also supervised the entire job, ensuring everything was done right. We had a three-way call with my insurance company, where he handled most of the process, making sure I only needed to pay the deductible as long as there weren't any surprises during the repair. Impressively, within three weeks of filing the claim, my roof was completely repaired--way faster than I expected. My roof was actually the first in the neighborhood to get fixed, while other houses with similar damage still haven't even received their materials yet. On the day of the repair, Omar's crew showed up at 5:30 am and had everything wrapped up by 11 am. Omar was hands-on, helping with the work and ensuring every detail was handled. The crew was efficient, professional, and cleaned up everything afterward. They even replaced two boards that had some water damage, which was a relief since my roof was 30 years old and had never been replaced. Their attention to detail and commitment to quality really stood out. What also stood out was the value I received. Despite the high level of service, the cost was reasonable, and the entire process was handled with professionalism and care. Since United Contracting Group is based out of Phoenix, they even arranged for me to pay via wire transfer, which sped things up. Omar's professionalism, responsiveness, and dedication made the whole experience stress-free. It's the little things that make the biggest difference, and that's certainly true with Omar and United Contracting Group. From start to finish, they were on time, clear in their communication, and just really easy to work with. If you need roofing work done, I highly recommend giving United Contracting Group a call--they truly deliver 5-star service and great value! read more

United Roofing and General Contracting - Quick, clean, and professional--United Contracting Group got my roof looking brand new in record time! - Roofing Near Me - Scottsdale, Arizona

I had a leak in my roof that leaked into my ceiling in my kitchen. I contacted about 5 or more roofers before I found United Contracting. Every roofer said I needed a new roof, or at the very least the repairs would cost upwards of $10k+. After talking to Lindsey, she showed me why and where I had the leak, and what it would take to fix it, including a rough price estimation. Not a single other company explained any of this to me, as it appears to be a "cheap" fix that roofers don't want to waste their time doing. Basically it was an area on my roof where water would collect and there was no runoff. Additionally, Lindsey had contractors fix my interior ceiling as well. I had many quotes on this as well, and United Contracting BY FAR had the fairest price. Her team was also professional and took great care in setting up for their work, and cleaning up after they finished. From when I first contacted them, and throughout the entire process, the communication and payment was quick and precise. read more

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I am 100% happy with my choice to select United to replace my roof. The project manage, Kyle Rowland, was very professional and responsive throughout the process. His thorough and timely communications with my insurance carrier helped make the claims process seamless for me. The work was done at the quality and price agreed to with no surprise along the way. I would heartily recommend considering United if you have any similar projects at your home. read more

We were needing a new roof and found United Contracting Group via a link at the Owens Corning website for a Platinum Preferred Installer. I called and Judson answered and was available to come out that day to look over our roof. He checked out the roof and sent up a drone for the estimate. He emailed the estimate right away and the price was very competitive to the other bids we received. The shingles and supplies were delivered on the scheduled day. On the day of the install, it was forecasted to be 113 in early June, so the crew arrived at 4am, they did a great job communicating with us on any issues and they were completely done by 2:30pm. The old 2 layer roof was completely removed, several pieces of plywood replaced, new underlayment and shingles done-all in one day. The crew also did a great job of cleanup. I would highly recommend United Contracting Group of Scottsdale for any roofing job. read more

United Roofing and General Contracting - Owens Corning Duration Brownwood. - Roofing Near Me - Scottsdale, Arizona

United Contracting Group is a great company to work with. They were very responsive and fought for me when talking with my home insurance provider. Erik was the employee who made the process so easy for me. Now I have a brand new roof and my home value has skyrocketed. Thank you Erik!! read more

Derek is the man ! From start to finish he maintained open, quick communication and went above and beyond to ensure we received the best roof possible. We had some wood rot on our fascia and water leaking through air ducts, and he brought his roofer out numerous times to fix these issues. He was able to work with our insurance company to get the most coverage possible despite several denials. He documented and took photos and ultimately got everything approved. He is extremely knowledgable, dependable, punctual and professional. We now think of Derek as a friend and would highly recommend working with him & United Contracting Group if you are needing any roofing work done! read more

Such a pleasure to have fix our roof! They were responsive, prompt, and quality of work is wonderful. I'm amazed how fast the crew completed the work they arrived at 7am and were fully done and everything was clean by 3pm. I would definitely use them again and recommend them to my friends and family! read more

United Roofing and General Contracting - New roof!!! - Roofing Near Me - Scottsdale, Arizona

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Riley and his team were amazing from start to finish. We'd been dealing with a roof leak that just so happened to be right above our bed in the primary bedroom. With monsoon season it was becoming increasingly worse. Riley and his team worked diligently to get the problem fixed and complete the roof before any more damage could be done. He made the process simple. I'd definitely recommend United contracting! read more

United Contracting Group Is an honest and trustworthy Company. I worked with Riley Michael and Thomas D. They went beyond the scope of assisting meth rough the whole process- They were respectful and did not "Talk Down" to me. I am a Senior Citizen with over a 90 percent Vision Loss. When I say Trustworthy, I mean integrous. -They really do Care ab about their customers. I had storm damage and later found out fire damage (from a neighbor's house fire) to my Cedar Shake Roof. They handled all the Insurance Company Interaction and Details. I Live in a Neighborhood, The Groves of Gilbert with a VERY Difficult Architectural Review Board, biased and subjected to THEIR Personal taste. Yes, you need to get their approval even when it is an Emergency to have the tarp covered Roof Replace. Due to the Emergency Situation of my Roof, I did not have 7-12 months to replace the Cedar Shake Roof which has to be imported from Canada. In addition, due to the Wild fires on South Montanan and the Superstition Mountains, it is Extremely difficult to get Home Owners Insurance It took over 7 weeks to Get the HOA to agree on a Cedar Shake Substitute- I had to have a Structural Engineer Inspect my trusses to Prove that my house was NOT structurally sound to support a Tile Roof - the only approved substitute for the Cedar Shake (Even though the HOA allowed 2 Steel Roofs to be installed) *** Thank goodness for Riley and Thomas... I now have a beautiful Professionally installed Composite Roof which looks like Cedar Shake and has a 50-year Lifetime unlike the 18-year average for the Cedar Shake Wood Roofs. Their Crew was diligent, arrived early and work a full 9-hour day. Everyday before they left, they clean up the mess and even used a Blower to get the dust and dirt cleaned up too. Riley and Thomas really care about their installers and had them wear Brightly colored work jacket. It was extremely windy the first few days. I was impressed of the Safety precaution of tethering the installers to the roof. Then we got hit with the 90-degree weather. Again, safety first.... I would 100 percent recommend United Construction Group for any and all roofing projects. Thank you Riley and Thomas for making this Process as stress free as possible and all of you Help in completing my Beautiful New Roof DaVinci Bellaforte Shake Roof read more

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Randy and his team were an absolute delight to have on our roof. We received three bids from roofing companies, and theirs were a couple of thousand higher. As we are an elderly couple, we have to be careful of scams, and one of our daughters looked at each contract. Randy's was the only one that had our hard to find tile listed to keep our curb appeal in our gated community. He didn't rush us either, and we decided, let's go with them. They came out with the material and a garbage container and started to work. It was normal roof noise, and what was noticeable was that there was no yelling back and forth on our roof and no blasting music. This has happened in previous homes we have owned. My suggestion to whoever is looking for a roofer. Have a look at these fellas, because yes, most roofers can do a nice job on top. However, what set them apart was how they were before, during, and after. Dr H read more

I found another roofer since they ghosted me paying almost 10k. You can only text a person so much before you know they're not responding. I'm sure they're out of buisness by now or really soon. read more

This is my opinion. I have never experienced more disgusting, unprofessional, unethical, and immoral business practice. In the later part of March 2022, my father made me aware that he was working with United Contracting. Because of his terminal health conditions, he asked that I handle the situation. United was also informed that I was their contact from now on. He had yet to pay anything to United at this point. My father was stricken with a terminal lung disease two years ago. He also suffers from periodic memory loss and significant confusion. He is on Hospice Care and requires Oxygen 24/7 to keep him alive. On April 18, 2022, he was forced out of his home of over 30 years and into assisted living as he cannot take care of himself. I contacted United in the later part of March 2022 and explained the situation. I let them know that my father would be moving soon, and the house would be immediately sold, as such, we may need to cancel the job. The project manager seemed to get angry and flustered. I communicated to him to not go to the property and please stay away from my father as he is confused, and I am the only person he should deal with. United decided to ignore my request. On April 1, 2022, the project manager, in my opinion, coerced my father into endorsing a $35k check over to him. This was less than one week after they were warned and only about two weeks before my father was forced from his home. On April 18, 2022, the same day my father moved out, I contacted the office manager at United and explained the facts. I graciously asked if they could get the roof done in the next two weeks, which would be four weeks since they took my father's money, he said no. In fact, even though I told him the house was being sold (the house was sold 3 weeks later), he said they could not start for at least another 10 - 12 weeks. This time frame was never disclosed. With this, I said we would have to cancel and can you please refund my father's money. He refused a full refund, hiding behind a contract my 83-year-old, terminally ill and seriously confused father signed under what I believe was duress. He did refund about $25k, stating United was contractually aloud to keep the remainder. In fact, he said he was keeping less than entitled as if he was being a good guy. Prior to reporting this, I formally wrote United giving them the opportunity to do the humane, moral, and right thing and refund the remainder of my father's money. They ignored my request. I am not challenging whether or not United has a legal contract. I am challenging whether the contract was legally signed by my father due to his incapacitating medical conditions and, under the circumstances, does United have an obligation to fully refund my father's money? In my opinion, at minimum, any decent person would feel morally obligated to do so. There have now been formal requests submitted to, the Registrar of Contractors and to the Adult Protective Services of Arizona, to review this case. In fact, the very next day, Adult Protective Services found my claim to be credible and have opened a formal investigation. How can they be so ruthless and heartless? Where is even the slightest integrity, morals, and pride? Have they no business ethics and decency? It seems to me (my opinion) that United Contracting Group is being run by Demons from Hell. I would strongly advise to stay away from them, there are plenty of quality roofers. Do not knowing enter into a business agreement with the potential Devil. Note: I am only stating the events as I see they occurred, and my opinion of how wrong United Contracting Group handled the situation. This was my experience, and my review is only meant to assist you when deciding on a roofing contractor. read more

Our initial contact with this contractor was very good. They supplied an estimate, worked with our insurance company and answered all our questions. Sadly, the nice man we spoke to was not in charge of the workers, or the schedule so really had no control over what happened next. Months and month and MONTHS went by. Shingles were delivered according to contractor's orders and sat on top of our roof for over 4 months before anyone even started work. When questioned, we were continually told that either they were working other jobs, or at their other means of employment, or working bigger jobs because they paid more. ???? I stated repeatedly that I did not want nails sticking though soffitt and was assured that they don't do that. When they were done, I pointed out the hundreds of nails poking through the soffitt and in the attic, which now looks like a torture chamber and was told that if I wanted my roof to hold, that's what they needed to do. Please note, my last roof stayed on for over 20 years without 6 inch nails sticking through the attic. In addition, the sides of the house had shingles hanging over the edge and were cut jaggedly. I had to ask 4 times for that to be fixed. The layout looked to have waves and I was told it needs to settle. it didn't settle. :( When questioned. the owner was rude, abusive and after 9 months, I finally quit trying to get anything out of this company and gave up. I understand that no one is perfect all the time, but this company refused to make good on their mistakes. read more

Beware! United Contracting Group came to my home, advised we had roof damage from a major storm as had our neighbors, and told us they would provide a new roof from insurance proceeds, at no expense beyond deductible. I worried that our insurance rates would go up and was assured that because the storm was an Act of God, the insurance company could not take adverse action. The insurance claim was denied, we lost our insurance altogether, and now have far more expensive insurance--and the roof is still not repaired. Thereupon, United Contracting Group asked me to sign an open-ended agreement with a third-party appraiser. When I asked a number of questions, United cancelled our contract. We relied on their claims to our great economic detriment. read more

Our roof had wind damage and I got quotes from 3 recommended roofing companies. I narrowed my choice down to 2 companies and I ended up selecting UCG. They did a fantastic job on our repairing our roof. The superior quality of their work was validated when it rained the week after. I ended up getting rid of the drip buckets since they were no longer needed. I also wanted to give a kudos to the Project Managers - Collin Kettering and Gilbert Mejia. They were the deciding factor in why I picked UCG. Their professionalism, attention to detail, empathy to my concerns and outstanding work ethic stood out throughout the whole process, from the initial quote, project implementation and down to the ending of project. Another thing I would like to highlight was the tremendous help that Collin and Gilbert provided in helping me negotiate the damage claim with the Insurance company. I decided to trust them during this process and my trust was well placed when I authorized them to engage with the Insurance company directly on my behalf regarding my damage claim and they eliminated a lot of bureaucratic red tape that every homeowner goes thru when they file an insurance claim. Collin and Gilbert were very responsive and went thru the tedious task of going thru their quotes line by line with the field adjuster and submitting the necessary supplements so we can get best dollar amount for the repairs needed. The insurance company ended up paying more than their original payment estimate. I would say to any potential customers looking to get their roof repaired or anything roof related, pick United Contracting Group, they are an excellent customer centric roofing company and they deliver superior service. You will be glad you did and you will not be disappointed. read more

Had a wonderful experience with this company. We have had so many issues in the past with roofers just trying to make a buck , not even fixing our issues while taking advantage of my elderly father. Lucky for us we got a Erik! Talk about professional, he kept us in the loop at all times so we never got blindsided with new issues he explained everything in detail and fought for my dad to get rightfully covered by his difficult dismissive home insurance. I am so happy we have our problems solved FINALLY and found a company i can recommend to anyone who is struggling finding a service they can rely on and feel confident about it! five stars is not enough and THANK YOU ERIK!!!!! read more

When a microburst pulled our roof off, I had a number of companies come out for estimates. There were some special issues with our roof: we have a brand new air conditioner and solar panels on the roof. Riley from United Contracting Group took care of everything. He worked with my insurance adjustor to make sure everything was covered and coordinated the removal and reinstall of our air conditioner and solar panels. His crew was on time and worked like crazy in the AZ heat to complete our roof. They cleaned up everything after the fact-we couldn't even find a nail left behind. Riley suggested we go with a black roof with the new cool roof technology and it is stunning! Our home is 40+ years old with shingles and it looks amazing. With such a large investment I trusted Riley and feel they did a great job with our project. read more

United Roofing and General Contracting - Roofing Near Me - Scottsdale, Arizona

The folks that work at this group really care about quality service and helping people.

I contacted United Contracting Group on October 17, 2021 in regards to a roofing quote. I contacted them because they were under roofing in Yelp and they had reviews from people that had roof repairs done by them. Today I finally got a response, 3 months later, that they don't do this type of work. I already used another company but wanted to leave a review as to the lack of responsiveness from this company. I would use someone else if I were you. read more

United helped me with a bathroom project and I couldn't have asked for a better team! Doing my roof next, thanks guys!