I had a great experience at this Ganahl location. I was completely lost trying to find the…read morematerials I needed to rebuild my porch, but Remy went above and beyond to help me. He was knowledgeable, patient, and took the time to make sure I found everything I needed. Excellent customer service like this is hard to find. Thank you, Remy, for making the process so much easier!

My experience with the Corona sales people was very good..very helpful. We purchased redwood for a…read morebalcony and elected to pay to have the wood delivered. The delivery guy was exceptional (wish I remembered his name). We had several very heavy beams (6x6) and the delivery guy offered to help my son carry them back to the backyard.... very much appreciated. My low rating is because of the quality of the wood. The redwood had lots of splits in the wood (some of it was actually unusable), plus many knots. The quality was definitely not what I expected for this high-priced redwood. I wish I had been able to hand select the pieces, rather than just getting "whatever" the team who bundles the order selected. Definitely not the quality I would expect from Ganahl Lumber.

Came in to get warranty on a fuel pump that I purchased earlier this year. The counterman Tim was…read morevery helpful in making sure that he could order another pump for me. He actually was able to get it the same day which was great. The staff here at this location is very helpful and knowledgeable.

I am now a forever customer after my first experience with the company yesterday. I had been…read morethrough hell being sold the wrong parts i needed to repair my truck, from Auto Zone. 3 times and I had to return them. I called Napa and spoke with Richard and he was so helpful. He had the correct part. I went to pick it up and Richard had it by the register with my name on it. What a nice gentleman he was. He was so polite and knew exactly what I needed. My truck is now back up and running great! I will tell everyone to go to Napa for what they need. EXCELLENT PROFESSIONAL SERVICE. Thank you so much Richard.

Norco rentals is awesome. I've rented a truck and day use equipment. Staff is honest and friendly…read more Norco Rentals is great.

Norco equipment rentals gives you the best most efficient service you could ever ask for. A…read morehometown Phil with by far the best customer service I have ever seen. Everyone is extremely helpful and willing to answer any questions you might have. You can learn they're about taking care of the customer and not nickeling diming you. I would highly recommend Norco Equipment Rentals over any other type of rental yard.

I went in this location with my boyfriend and mother in law to get alternator, was super amazed by…read morethe great customer service Joseph provided. He was very informative, very knowledgeable & beyond friendly. I highly recommend stopping by this location for all your auto part needs and asking for Joseph! Thank you again,

Daniel, one of the cashiers, said he could help me put in a car battery if I came there and bought…read moreit. When I got there and bought it, he said he couldn't help because there were too many people in the store. Then said he would come help if it slowed down. After I smashed my finger and got the battery in myself, I went back to exchange the core for cash and there was nobody in the store and he was somewhere in the back. Thanks for your help! Not to mention, they were more expensive than having AAA put in a battery and AAA supplied a better battery. Last time I go to O'Reillys! Don't trust Daniel. Two smashed thumbs down.

Always helpful, excellent service provided. This is our go-to automotive supply store for many…read moreyears.

Javier and Jesse were great very accommodating. My car battery died and they helped me with the…read moremost affordable option as well as install it. Thank you team!! Will be back!

Samantha was very helpful and courteous. During my purchase she was assisted by Flavio. A newer…read moreemployee. When you buy here you do pay more that private party sales BUT you're getting an inspected vehicle and flaws (that they know of) are disclosed. The purchase was a no pressure deal, and the best part, no haggle pricing! This is my second used car purchase from Carmax. I recommend Carmax over other means of buying a used car. When you buy here you can be sure there are no hidden "demons" under the hood! If you're in the Norco dealer, ask for Samantha!! She's very chill and has a good sense of humor. We had a few good laughs, unusual when buying a car!!!'

They gave me the $22,000 they told me online and there was no games after they looked at my car…read more That is the only reason I am giving two stars. The rest of the trip was a headache because of my car registration. My renewal was due Sunday 8/2 and I sold the car Monday 8/3. The DMV lets you pay on the next business day when the due date is on a weekend so there is no penalty. I called CarMax and told them about this. The person on the phone said a manager approved it and put a note in my system file. But when I was at the Norco store they did not care what the phone person told me. We argued and they pretty much accused me of lying about my registration. The DMV notice says due date, not expiration. I read those as two different things. The store insisted the due date was the expiration and acted like I made something up. It is pretty bad to question a customer's honesty over confusing DMV wording instead of just clearing it up. Then they made me pay the $337 annual renewal out of pocket before they would buy my car. They gave me a lecture about ethics saying they can not pass that cost to the next buyer. But do the math. I paid for a full 12 months of registration and the car goes on their lot with paid tags, so the next buyer gets that benefit. CarMax did not give me any extra money on my payout for it. That's just CarMax getting a $337 asset for free while hiding behind ethical condescending language. The price was good and the inspection was fine but the communication was really bad. If the phone rep says one thing the store needs to honor it, and they should skip the moral lecture while they take your money.

Outstanding customer service from the entire crew!…read more I want to give a huge shoutout to the entire team at O'Reilly Auto Parts - Norco, CA (Hamner Ave. & First St.), for a job well done. From the moment I walked in, everyone was friendly, helpful, professional, and genuinely cared about making sure I was taken care of. The store was clean, organized, and well-maintained, but what really stood out was the customer service. Every member of the team was willing to help, answer questions, and go the extra mile without making me feel rushed or like just another customer. It's refreshing to experience a team that takes pride in what they do and treats people with genuine kindness and respect. The whole crew deserves recognition for creating such a welcoming and positive customer experience. Thank you, O'Reilly Norco team, for the excellent service! You have a great team, and it shows.

Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

I was having an issue with the sunroof on my 2018 Audi Q5 not opening or closing all the way…read more I called Firestone to see if they could take a look at it. Craig came out and troubleshooted the issue for about 15-20 minutes and determined that the sunshade bracket had broken and one of the broken pieces was preventing the sunroof from opening and closing all the way. I asked him if I owed him anything and he told me no. I REALLY do appreciate him taking the time to look at my sunroof and will bring my car back in to have the sunshade fixed at a later date. It is truly a blessing to have a customer representative assist you in a time when, I'm seeing, that customer service is seriously lacking in a lot of organizations. Thank you again Craig for all of your assistance!!!

Greg is awesome!! This is my second time coming to this shop and only returned because of the…read moresuccessful first experience. Today, I called in to make an appointment to get some work done on the Jeep. Greg helped get my Jeep checked in for service today. Same day service was what I wanted of course but I didn't expect to get it. I have no doubt in my mind my Jeep is being well taken care of while I'm back at work. Thank you Firestone Team!!! This Jeeps helps me create unique memories. Help me keep this running like new so I can get to the 1 Million Miles Club in this beauty. I'm only 15% there.