Needed a trailer to pickup a large bbq from Palm Springs. Made reservations on the phone, old…read moreschool. The morning I made the reservation for the trailer was ready. The young man who helped me check in took me to the trailer. He then proceeded to hitch the trailer to my vehicle. After a brief safety inspection I was on the road. The trailer worked perfect for what I needed, I didn't want to lift the bbq island up to a truck bed. Returning the trailer was OK. I have two recommendations for U Haul: 1. During busy times have a line for online reservations to expedite the experience, online the necessary paperwork is done and can clear out a lobby faster 2. Fix the return app/online software. I get using the location service to verify the actual drop off point for the rental BUT the location service wasn't working. Overall a positive experience and I will revisit U-Haul if I need a truck or trailer.

On August 26, 2025, I rented a U-Haul truck was from the Corona, CA location on 6th Street. During…read morethe rental period, from approximately 3:15 p.m. to 5:45 p.m., I was instructed to park my personal vehicle on Howard Street, adjacent to the rental location. Later that evening, around 7:30 p.m., I discovered my car was struck by another vehicle while parked near the U-Haul facility. There is a high probability that the damage was caused by a U-Haul truck, though no direct evidence has been found. I returned to the store the same evening and observed several high-mounted cameras in the lot that appeared to cover the area where my car was parked. The following morning, I contacted General Manager Andrew Larson to request the camera footage. He stated that a police report was required before the footage could be released. A police report was filed immediately. Upon request from the police, U-Haul's corporate legal team informed them that a warrant was needed to obtain the footage. Despite numerous conversations with U-Haul personnel throughout the day, no progress has been made in obtaining the footage. This lack of cooperation is disappointing and may be perceived as an attempt to avoid liability for potential damage caused by a U-Haul vehicle. This issue could be resolved if U-Haul made a reasonable effort to review the footage.

Simple, budget-friendly, up front terms. If you're renting a larger truck, I suggest you buy the…read moreadditional insurance

From the owner: Save Up To 20% When You Reserve Online Today!read more

This is probably the fourth or fifth time we have rented from this location. I got a quote from…read moreJessica, and should have locked in the rate. But I decided to wait until we absolutely decided we were taking the trip. When I called back to lock it in, they had changed their system, and it is now rerouted to the enterprise booking department, which is not through the stores. They quoted me another $400 plus towing fee! After some back-and-forth and roundabouts, I was able to get through to the store again. They honored their original quote, and even took off the charge for towing, which would have been $250. They gave me extra mileage at no cost, which I appreciated as we did 2500 miles! The truck was only one year old and in excellent clean condition. It hauled our trailer like it was nothing. I appreciate that they are now open till 11 AM on Saturdays, so we could return the truck on the weekend. All the staff are very friendly and bend over backwards to make your rental a five star experience. I will continue renting from only them, as it is a breeze to work with them. Thank you Jessica, Amin and the manager (didn't get his name). You're the best!

The Enterprise Trucks location in Corona is absolutely amazing. I bought a horse trailer in March…read moreof 2025 to help safeguard my 2 horses from the wildfires in case we ever need to evacuate. But since I don't have a truck and the trailer blocks my driveway, it needs to be moved every time I have hay delivered every 3 weeks, so the only way for me to accomplish this is to rent a truck every 3 weeks from this Enterprise location. I think I've rented probably 5-6 times so far, and every time I have picked up or returned my rental, it has been such a pleasant experience. From when I first walk through the door to the time I'm behind the wheel, it probably is only about 5 minutes total. What an incredible resource this location is for anyone who needs a tow vehicle temporarily. Everyone there is so personable, friendly, knowledgeable, and flexible. They always go above and beyond to help me with my rentals, including cheerfully answering all my questions about truck brands or rental policies, graciously assisting with price adjustments when I've overfilled the gas, and having no issues with accidentally early or late pickups. They also now recognize me when I walk in, and I'm always greeted cheerfully, as well, which is nice! This particular occasion, they had assigned me a Dodge long bed, and even given me a discount on the rental price upon request as the normal day rate I'd been getting for months had gone up quite a lot for the summer season, so they split the difference, which was so helpful and a wonderful gesture. That's when I happened to see a Chevy short bed on the lot, and asked if I could have that one instead as I hadn't ever driven a Chevy before, and our home is a bit too small to maneuver a long bed easily. They swiftly and cheerfully agreed to swap the trucks and put the Dodge back and got the Chevy ready for me, including vacuuming and washing it. It was apparently brand-new and even still wrapped in plastic inside, so I was the very first renter! I know for a fact that if this location did not exist, there would be no way I could ever try out a brand-new truck in a real-world towing situation, so I'm very appreciative and grateful for the services this location provides! In general, this location always has sparkling clean, very new trucks, often in higher and more luxurious trim models, in good repair. Whenever the hay delivery people see the trucks I rent connected to my horse trailer, they are always astonished that these are rental trucks since they are such high quality. Your nice trucks are definitely your own best advertisement! There was one time you rented me an F-250 XLT diesel in a glossy light grey, and that one definitely turned heads! I haven't yet had a need to actually tow my horses anywhere, but I know that until I can afford my own truck, I will definitely always rent from this location to ensure that I can have a new and sufficiently strong tow vehicle so that my horses can be transported as safely as possible. Truly, although it is expensive to rent every 3 weeks, the fees pale in comparison to the price of a new truck, and as a bonus, I don't have to worry about any of the maintenance or other ownership costs. I've never been so glad to give my hard-earned money to a rental car company before now! If only every rental car company was as nice and accommodating as Enterprise Trucks Corona is!! Thank you again for everything!

The gentleman check me in before 8am today on a Saturday. Was very well prepared, courteous and…read moreknowledgeable. I also booked the wrong day and a lady called me and I was able to book the correct day with no issues. Returned the vehicle the same way and was properly charged the correct mileage overage. Thanks guys!!! I will definitely recommend all my family and friends to this location. P.S. I was a bit skeptical to book here first because of the reviews but I'm glad I booked here first.

This is for the location located at 13000 Citrus St Eastvale, CA 92880. I rented a truck and…read moretrailer. He did show me how to hook up the trailer. The printer was not working and the guy said that he would email me. It's been over two months and I have not received the email receipt that I asked for.

Highly recommended. Very clean and professional. Have the Best rental trucks and very knowledgeable…read morestaff. Wouldn't think about going anywhere else.

Worst place to ever do anything with anyone with, the lady wanted to cause problems by telling me I…read moredon't know where the car is because I was concerned about my grandmas bible she had given me and then proceeds to tell me afterwards that the guy is checking in the car. No sense of service. Worst experience I have ever experienced in my life. The main company who contracts with this small one should have not proceeded with them

I am a military servicemember who rented a 22-foot diesel truck with an auto trailer from Penske to…read moreconduct a Permanent Change of Station (PCS) move from CA to AZ. I had multiple issues with the rental equipment and service: 1. Lack of Proper Instruction: At pickup, I was not given any in-person operational guidance for the truck or trailer. I was told to watch a video instead of being shown how to safely load my car and how to operate the truck. 2. Safety Issue - Headlight Out: The passenger-side headlight was burned out, making the vehicle unsafe to operate at night. Much of my driving had to be done after dark due to PCS timing. As a result, I drove the entire trip with my high beams on. 3. Non-Functional Radio: The truck's radio system did not seem to work, making communication and navigation more difficult during the move. 4. Fueling Problem & Unfair Surcharge: At drop-off, I was charged $73.08 for a fuel shortage despite refueling attempts. The truck's diesel tank repeatedly shut off the pump before full, preventing a proper top-off. I explained this to staff, but the charge was still applied. I showed two (2) receipts as in good faith for the refueling. 5. Airbrake Malfunction: The airbrakes did not fully release, creating an ongoing operational problem, and the brake alarm would intermittently sound on and off throughout the drive. 6. Severe Lack of Power: The truck performed poorly in mountainous terrain while carrying only 8,500 lbs. of household goods and my 2017 Ford Focus vehicle. At times, it could not exceed 40 mph on highways, creating a serious safety hazard. 7. Transmission Issue: The truck's transmission was slow to shift and consistently lacked power, further limiting safe operation during the move. 8. Personal Hardship: As a single woman making this PCS move without assistance and while transporting three emotional support dogs, the truck's numerous issues pushed me beyond my mental and physical limits. I was terrified to operate it under these unsafe conditions. I was also uneasy driving with high-beams on the entire night with this truck but I had no choice because I knew CHP or AZ Highway Patrol would have given me an inoperable ticket. My suggestions are: watch all videos prior the to rental, get to know the gauges, how the radio works to keep you entertained or plug and play. Get educated on Diesel gas refueling and the DEF requirements. Do a safety inspection prior to taking off insuring tires, brake system, lights and turn signals all work! This was a huge truck to rent and I literally was a Scared e cat! And I can drive a lot of different vehicles!! Good luck tho!

Reserved a 16ft box truck. When I got to the center I was greeted with a smile. My truck was…read moreready and I was driving away in about 10 mins. Return was just as easy. Overall my experience was wonderful!!

Booked my u-haul online and came to pick it up a few days later. Everything was so easy. The u-haul…read morewas gassed, ready to go and it was easy to check out with the employee. Checking back in was also super easy. I even called to see what gas station they used because the u-haul was super high and I didn't want to damage it by going to a low one. They were friendly on the phone and was super helpful. Would definitely recommend!

If I could give this U-Haul a zero, I would. The manager tried to back our truck and their trailer…read moreinto the spot. He got out of the truck and did not place the truck in park. It rolled into a cement light pole. The truck was damaged. This happened at the beginning of July. We cannot get a response from their insurance! Our insurance has been calling and no response! Do not use this facility!!

The U-Haul was very dirty and had a cockroach inside the trailer part. We mentioned it to them and…read moredidn't seem to care one bit.

I was charged and extra 30-40 dollars without my knowledge. This charge over drafted my account. I…read moredid not receive notice of this additional charge until after it had occurred. Next time, you assholes, let me know you are going to charge my account 7 days AFTER I had already paid the contracted amount. That's all. I'm never using uhaul again. Fuck you too. Have a nice day. P.S. The Lyft driver that dropped me off asked if the sign on the side of the rental vans that said "$19.95" was true. I told him, "No, that is just for the van itself. They also charge you about $.70 a mile." To which he responded, "That's robbery. They are robbing you!" Thank you Lyft driver. Fuck you, Uhaul.

Easy to find and get the truck into. I was able to get in and out very quickly. 85 characters.read more

I was charged and extra 30-40 dollars without my knowledge. This charge over drafted my account. I…read moredid not receive notice of this additional charge until after it had occurred. Next time, you assholes, let me know you are going to charge my account 7 days AFTER I had already paid the contracted amount. That's all. I'm never using uhaul again. Fuck you too. Have a nice day.

This team is great! I needed equipment asap. Heard of this company and thought to give them a call…read more Didn't know what to expect but they took the time to ask what I needed it for, made recommendations, and setup delivery. Thank you PDQ for the amazing service!

This is the number 1 rental company to use, always great service and quality rentals. I recommend…read morethem to all my friends. Larry Beavers