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    United Office Systems

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    7 years ago

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    Office Depot - School Supplies

    Office Depot

    2.3(28 reviews)
    5.7 mi
    $$

    Kudos to the team at the copy center. I made a mistake in my online order- instead of uploading…read morefour unique documents, I uploaded one of them twice. I received a call from the staff and was able to email them the 4th document. But, with the slight similarities of what I was doing, I uploaded an incorrect one, again. Again, the print team caught that. I am so appreciative of them helping me get the order correct. A giant THANK YOU for helping me out with getting the copies correct.

    I came to Office Depot to print 2 pages for a flyer (on 5-14 around 10:02 am) and I was sent…read moredirectly to the "self service" area by a gentleman working the in the print area. I was clearly having a difficult time and asked for some assistance. The guy at the desk yelled for a "manager" (so she calls herself). She yells back, " wait, I'm talking to someone on the phone. Clearly I can hear the whole conversation. A few mins later, she comes over and reads the notification I get. "Add paper for custom print" I only wanted to look at a different format. I told her I wanted to print a flyer that would fit in a tent and she starts going on saying "she doesn't know what I mean" so I pointed to one on the table next to us showing her exactly what I wanted. She takes me back to the print screen and says thats what I'll get. I'm thinking we're in agreeance with what I need. So I print and the picture only takes half the page. I turned to her and said this is exactly why I waited in line. I need a refund. She goes on about how I can submit a time to come in later to pick up and pay for some service and she can't issue a refund since I printed. That's unacceptable, being I called her over for help and she guided me. She goes on again about this drop off service when it would have taken 2 mins out of her time to take me through the steps and give me what I asked for. When I asked for a manager she claimed to be one. I declined the service and told her I need my refund. I mean there wasn't even a line, I'm the only customer in the print area. She gave me a refund and rips the paper up as I'm standing there. Being nasty for no reason. I am disgusted that Office Depot would put someone like her in position. I run a business and I've been in this location on Roswell rd many times and it's usually a seamless visit. I finally talk to a manager and have the worst visit yet. Who hired her??? I wouldn't!

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    United Office Systems - officeequipment - Updated May 2026

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