Great products and personnel to install them. Been going to Tim's Trim for many years. So thankful…read morefor their ability to get the job done in a timely manner so I could go onto work.

Had a remote start put into my Subaru. From the very first phone call to picking up my vehicle the…read morestaff at Tims Trim were outstanding. Jacob explained everthing in detail and answered any questions I had. Never felt rushed, and my vehicle was done in a timely fashion. What an upbeat friendly staff! A pleasure doing business with them. I highly recommend them! Pat C

Didn`t take 30 seconds, and i almost popped a vessel!!! donna is very rude & unprofeessional!!!!read more

Monroe Wheelchair is now part of the Numotion chain. Many folks around the country complain about…read morethem, but I honestly think it depends on who you get there. I highly recommend Dave Hebert in the Rochester office. As a person in a wheelchair himself, Dave really knows his stuff! I had started the process of ordering a custom power chair last year with them, ad had to drop the whole thing because of the portion I'd still have to pay. Dave met with me and my physical therapist, and discussed with me that the original order had a feature added that I'd never use, so we eliminated it, reducing my out of pocket cost considerably. He was also able to connect me with an organization that can provide me with funding for my balance due. Dave is a real asset to his field!!

Marissa was very helpful and patient. Being short, I had to find just the right walker that I…read morecould get in and out of the car easily. Phooey with trying online- it's counterproductive. Go directly to a store.

My husband was dealing with an injury and was in a lot of pain. The doctor he saw told him to get…read morea boot from here, so we called ahead to make sure they had it. He is a very big shoe size, so we wanted to make sure they had it before we drove there. We called and they said they did. We got there and got my husband inside, they took awhile running our insurance, only to tell us they didn't have his size! Really?? They got it from their west side location for us and had it delivered there the next day, but they could have done that on the phone and saved both him and I a lot of time and effort, and him from limping in there in pain. As far as the boot, it is more expensive than the ones you can find on Amazon, etc. I don't actually know if it's better as I don't have any experience with others. However, strapping the boot is not at all user friendly. The hooks to feed the velcro through fold into the boot all the time. It's hard for me to put it on him, much less if he tries to do it himself. I don't think this is the fault of the store, but it definitely could be designed better.

Immediately had an Attitude from one of the staff when I hadn't even asked for help yet. I guess…read moreshe assumed I was going to be impatient so told me with distain that I would have to wait. While I was waiting for help I browsed the showroom. The prices were staggering. The toilet booster I paid $69 on Amazon was an outrageous $349 at Fonte. $280 difference. Can you say RIP OFF!? 10 minutes now and still no help. The walker I bought on Amazon for $55 is $380 here. Everything is geared to rip off the insurance companies but if you didn't have insurance you'd end up in the poor house. Of course, if you didn't have insurance, you probably were already in the poor house.

Outstanding customer service Courtney & Shay were so helpful with ordering my supplies I was very…read moreimpressed Fonte is extremly luckey to have them as employees, thanks again I really appriciate you guys!

I'm hoping the owner Miguel sees this review. In the last 6 months I have bought 2 scooters…read moremobility 101 totally over $6000. The last one that I bought Kelly didn't seem to know a lot about it! while she is show me how to use it she was having a hard time raising & lowering the tiller. She said because it is new it will b easier over time to operate using the tiller. Then I told her it should come with a bottle holder. Kelly said that it doesn't come with one. I even showed her the 2 screws that were sticking out of the tiller were the bottle holder would go. I also asked her about ordering a basket 4 the front. She said there is no baskets 4 this scooter. #one I finally after calling the manufacturer convinced her that it was supposed to come with the holder. I had called Kelly serval times to find out why it was taking so long to get. She told me don't tell her how to do her job. Finally her sales rep Dave Morrell called me & said which I had told Kelly that some how my order got canceled & he would reorder it. #2 I wanted someone to come out & fix the tiller because after 3 weeks of using it it was still very hard to raise & lower it. Kelly said that she would have to charge me $226 to have someone come out. I fixed it myself & it is now very easy to rise & lower the tiller. #3 I ordered a basket from Senior.com that has the manufacture logo on it & I had no problem getting it. I'm very disappointed that Kelly never called me back to omit that I was right & she was wrong on thes 3 things!!

From the owner: We offer stairlifts, wheelchair ramps, porch lifts, patient lifts, and more backed by the best…read moreservice and support in the industry. Our local team sells, rents, installs, and services everything you need to make your home or business fully accessible. What makes us different? We have Mobility Consultants, not salespeople. We start with a free in-home or virtual consultation so we can learn more about your needs. Then we provide a no-obligation quote for your perfect mobility solution - we'll never pressure you into a decision. Our experts are certified to install and service each of our products, so we've got you covered. Questions or concerns? Give us a call any time - we treat every customer like family!

I drove 45 minutes to Westside Medical to get a supportive maternity belly band. At first I was…read morehesitant, but my doctor had already sent the fax and everything was ready for me when I arrived. As soon as I walked in, everyone was smiling, friendly, and welcoming. I wish more companies had the kind of positive atmosphere they have going on there!! I was fitted for the correct belly band for my growing body and given clear instructions on how to wear it properly. I'm so glad I made the trip to Westside Medical! I highly recommend them! If I could give more than 5 stars, I would!

I purchased an expensive medical bed and had it delivered. The guys that delivered it were…read morecareless. They messed up my wall and my door trying to get the bed in. I finally told them to take the headboard off, which they did but not before doing the damage to my house. They also damages the headboard and footboard of the bed but I was told not to worry as they had plenty of headboards and footboards to replace the damaged ones. So I waited for someone to call me back. They never did. Finally I called Samantha who sold the bed to me and she didn't know anything about the damages. She said to send her pictures of the damage, which I did. She never got back with me but must have told the warehouse manager Ryan because he called. Ryan asked if he could come take a look at the walls, door and of course the bed. I agreed for him to come to my home on a Thursday evening. He never showed up no call, nothing just didn't bother. Go elsewhere for all your medical supply needs. They'll sell you everything but not stand by anything!! Terrible after the sale they don't care, they have your money. I put the purchase on a care credit card so I feel I have no recourse. They have my money and I have a damaged wall, door and bed.

I have had great service on my two chairs for many years. They are very honest in their dealings…read morewith me. I recommend them highly.

Took them 4 iterations and 14 month to install a simple stair lift. Rail was not parallel to the…read morewall. Lift was unusable. I had to oversee every their step and correct their mistakes constantly. Rail installation had to be corrected 2 times. They have very little idea of what they are doing. They cut corners wherever is possible and beyond. Kevin Leary - general manager will find every excuse under the sun to avoid responsibility for his actions. He has no problem "stretching" the facts to cover his mistakes.

So, a little history. I have been waking up more tired than going to bed and recently completed an…read morein home sleep study. Came back as severe sleep apnea. Wow, I would have never guessed. After diagnosis I was given a voice of CPAP providers and I selected YOURCARE in Penfield. Mindy called and gave me a heads up in the process, asked about type of CPAP I wanted and informed me if the differences. I chose what I felt was best for me and she told me how much to expect to pay at machine pickup and what future payments would be. She also let me know timelines for when to expect the Machines in. I was expecting a much longer wait but by Mindy preparing me for a back order situation, I was pleasantly surprised at how fast it came in. I went in to get fitted and schooled on the workings of it and it was very quick and helpful. All in all a great experience!

Buyer Beware, they have a 3 days return policy! Who has that? Not consumer friendly! The brace my…read morehusband was new in the box, never opened. Their price was super expensive compared to the same product on Amazon. I would not recommend them.