They were pretty quick to get the CPAP machine, but the follow-through was not very helpful. Would…read morenot return phone calls. Called to order supplies never heard back from them. Their mask fit process was a joke. Daniel said it fit fine, but the mask leaked because the cushion was the wrong size.

For the last several months, they have informed me they can only provide me with one cannula of…read moreeach size, due to shortage, I will be switching DME providers. Hopefully, it is not because they are going through a Medicare review on my account.

Access Solutions did a VA approved remodel for my husband, a US Army Veteran. I am so glad we…read morechose Access Solutions!! Chris, Dave and the whole Access team were wonderful!!!.Planning with our input and suggestions and explaining every detail and how the remodel would progress. The team at Access Solutions treats customers the way a company should...with respect, dignity, kindness, and understanding. They follow through with all that is planned, and if there is a change of plans they let you know immediately! They are not the kind of company that leaves you hanging....wondering if someone is going to show up. They always have an open line of communication with clients and let you know what is going on. I highly recommend Access Solutions if you are looking for an adaptive remodel!! I guarantee you will not be disappointed!!

From the owner: Welcome to Access Solutions! We specialize in accessible Home modifications of all types and size…read more We have been in business in the Albuquerque area for over 37 years and are here to help you with your in home healthcare equipment needs. We offer sales, installation and service of Barrier Free Showers, Walk in Tubs, Safeway Safety Step Tub Cutouts, Grab Bars, Ramps, Stair Lifts, Patient Lifts, Vehicle Lifts, Mobility Scooters and more. We have a knowledgeable, friendly, experienced staff to answer all your questions. Please call us today or visit our showroom at 4545 McLeod NE Suite A Albuquerque, NM 87109

Do not call them to install grab bars. VA sent them to install shower grab bars for my husband a…read moredisabled Vet. A few weeks after installation we noticed a crack in the shower wall (that we've had 22 years) Terrible customer service. We do not recommend them and plan to notify the VA.

Being a disable vet, the VA provided a power wheel chair and Southwest Lift provided excellent…read moreservice with the chair and lift.

horrible customer service. All com munition was because I…read moreinitiated it. When I did get to talk to someone I was given partial information and made at trip all the way to the location only be told "they made a mistake". while sitting in lobby for it be squared away I got to hear a call on speaker with the worst customer service ever.

I've tried 3 DME companies, and as most providers will tell you, they all suck. Lincare is by far…read morethe worst. I received a call from my provider confirming my 90 day appointment. I told them I hadn't heard from Lincare at all. They called a week later and scheduled me for an appointment. I had to block the toll free line (India) because they could not understand why I wasn't ordering supplies from them. I spoke with a woman (manager) at the local office, and a man. The woman was rude and gaslighted (gaslit?) my provider because they requested the mask that I use (15 years), and din't check every box. When the man called (also rude) to try to get me to order more supplies and still had my order wrong. Hopefully I'll be able to switch companies (again).

This place is a joke. If you want simple or more advance wheelchair repairs do not bring you chair…read morehere. Mid appointment they will suddenly decide that they just can't be bothered to do a service. The business has zero follow up / follow thru. So disappointing. I provided photos, descriptions of a basic install that I wanted. Scheduled my appointment. Offered to pay for my service with card out of pocket. Then sent off with zero repairs and not even a tire change. In the past the service technician had damaged my chair. More than 6 months have past since trying to order a back rest thru this company and no surprise still hasn't happened.

Thank you to Amanda, Sandra and Anthony for their excellent customer service. Their attention to…read morehow essential it is to my independence to have my power wheelchair in top notch operationg condition is truly appreciated! Chris

I'm incredibly happy with the work I had done by right track constructors. Due to safety issues…read moreand a rather bad fall I took in 2020, I needed to have a landing built out along with a stair climber in my garage. The work is amazing. I now have a safe and usable area were before I had only safety concerns. Additionally, they put a stair climber in my living room and it's been wonderful. Given the issues I have with my joints and wanting to avoid partial knee replacement I decided this would be a good option. I also figured this would be wonderful going into my golden years when I might need extra assistance. The follow up from the company as well as the communication has been very good. In fact, we had tried to get several other contractors over to at least give us a bid but couldn't get most of them to call us back. Another guy showed up and then dropped the ball and never contacted us again. Jeff at Right Track was the only one to follow through, not only to give us a quote, but to actually complete the job in a reasonable amount of time and with everything for which we asked. If you're in the market for safety equipment and/or safety construction around your house, I want to highly recommend this company. Give Jeff a call and he will be happy to help you out.

From the owner: Specializing in Mobility access for your Home and or Business…read more Ramps built to your needs, Stair Climbers to get you upstairs, Vertical lifts, Patient Lifts and much, much more. Having trouble bathing? We can install Walk in Tubs and create roll in showers.