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    Right Track Constructors

    5.0 (1 review)
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    5 years ago

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    HME Specialists

    HME Specialists

    1.4
    (205 reviews)
    $$

    Great at delivery- very quick, but didn't have part of what we needed and didn't inform us until…read moredelivery. Returning the equipment is a huge hassle. They only call and give a 30 minute heads up, but you don't know which day. Impossible to coordinate if you work.

    Stay away! Stay far, far, far away! I wish I had looked up their reviews before ordering anything…read more They have a garbage rating for a reason. I ordered a replacement backrest for my rollator, picked the one they said was correct for my specific model. It arrived quickly, but it turned out it didn't fit my walker at all; two inches too short on the ends, with knobs too wide to fit through the corresponding holes in the rollator. This was annoying enough, but the real nonsense started when I tried to return it. Turns out no living human ever answers their phone, their chat bot is a joke, and the link on their Returns page will only dump you onto an error page stating, "Page Not Found". Emailing is useless. I've tried twice and no one has replied to me. So, now I'm stuck with a backrest I can't use and no way to return it. Oh, and the cherry on top: If I ever do get someone to get back to me with return info (not holding my breath for that), I'll be required to pay a 15% restocking fee! Yes, for an item that does not fit because they advertised it incorrectly. Pay attention to all these bad reviews. HME got them the old fashioned way: They EARNED them.

    Princeton Place

    Princeton Place

    1.2
    (9 reviews)

    Nice staff, stupid supervisors and administrators. My friend was sent there for 5 days of hospice…read morerespite care pending transfer to the VA hospital. Because his extremel;y aggressive brain tumor started causing agitation, violence and suicidal ideation, they called ACS as a mental health emergency, not a medical issue. When the place wanted him transferred to the hospital, they insisted that he go to UNM for mental health treatment instead to the va for his end-of-life treatment. I have been told that he left the building, but no one knows if he went to the VA or UNM. Addendum: physically the place is a pit, but the nurses and aides i met were wonderful despite the difficulty of handling my friend. Also the people from Albuquerque Community Safety were very nice.

    Today at 7pm there was a patient outside on the ground with her head split open. I was passing by…read moreon Louisiana when i seen her on the ground. I made a u turn and went to check on her, there was NO staff outside so i called 911. Turns out she was out there for over an hour with her head actively bleeding. There was dried blood on her hands and around her on the asphalt implying she was bleeding for awhile. When i finally seen a staff member I waived him down and told him what had happened and he looked at me with genuine annoyance. As AFD got there i as well explained the situation to them and all they could say is "yeah we come here a lot". This place needs to be shutdown immediately and looked into for elder abuse the staff clearly don't care about patient care this should have never happened and she should have never been out there in this heat without assistance.

    Right Track Constructors - mobilityequipment - Updated August 2026

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