Everything about my experiences there could have been better…read more The OSA department is a ghost town. Finding someone to talk to you (with interest) is unlikely. Their supplies are limited. Their policies are draconian. The main store is much the same: rude or disinterested staff, disorganized, and draconian policies. This is why online providers flourish. If you want to keep our business, treat us with respect and interest. Otherwise, we'll shop online.

For the last several months, they have informed me they can only provide me with one cannula of…read moreeach size, due to shortage, I will be switching DME providers. Hopefully, it is not because they are going through a Medicare review on my account.

The shop has a nice selection of walkers and wheelchairs. What sets this DME provider apart is the…read moreexcellent customer service and kindness. Jeff, the owner of the shop is friendly, well-informed, and makes suggestions based on the customer's needs. During a visit to purchase a transport chair, the person driving an individual I was helping locked her keys in her car. Jeff didn't miss a beat and helped us settle in and be comfortable waiting for a second set of keys to be delivered. Also, he has a transport chair generally in stock which is about $250. Much more sturdy with better wheels and brakes than the type you find at Walgreens and Walmart. It is easier to push over cracks and uneven surfaces in the community and weighs about 20 lbs which is lighter weight than many models of transport chairs. I would definitely recommend Your Mobility of NM to friends, family, and work colleagues.

From the owner: We specialize in lift chairs, wheelchairs, rollators, bath safety and mobility scooters.read more

Great at delivery- very quick, but didn't have part of what we needed and didn't inform us until…read moredelivery. Returning the equipment is a huge hassle. They only call and give a 30 minute heads up, but you don't know which day. Impossible to coordinate if you work.

This is the most unreliable and poorly run business in the State of New Mexico. They don't even…read moredeserve the one star. I rented a hospital bed for a knee replacement surgery. The bed showed up two days late. After two weeks I was able to climb the stairs and wished to return the bed. To date I have made 7 phone calls to get the bed picked up. Every time I'm told I'm "on the list for today, somebody will call me." I have not received one phone call and nobody has shown up. I have no doubt they will try to charge me for another month and I WILL NIT PAY!!!!!!!! I even called to tell them this as every time you call you are told the calls are recorded. Simply put, this company sucks.

Horrible follow-up. I've had to call multiple times for someone to call back and help with issues…read more Currently, water comes out of my cpap mask and into my nose while I'm sleeping. I called a week ago, and still no response.

The staf is excellent compared to the experiences we have had in this industry. We actually enjoy…read moredealing with them!

At one point, I was upset with Lincare. However, things have changed drastically. The ladies in the…read moreoffice are fabulous! They've become like family. We go to the office to exchange my O2 tanks, and we're welcomed with open arms. Ally and the other two ladies there are the sweetest. I am so happy I didn't leave this company and go elsewhere. They have truly earned my trust back, and I wouldn't have it any other way now. Thanks, Lincare, for going beyond the call of duty to keep me coming back. You are all loved there!

horrible customer service. All com munition was because I…read moreinitiated it. When I did get to talk to someone I was given partial information and made at trip all the way to the location only be told "they made a mistake". while sitting in lobby for it be squared away I got to hear a call on speaker with the worst customer service ever.

Apria has served myself and my spouse for 1.5 years, for oxygen, bipap and nebulizer's They have…read moreserved our needs well. Both Samantha and Ashley are exquisitely dedicated, mindful, attentive, courteous, respectful and expedites what we need with efficiency. Though we have had more than one hiccup or snag over the time we have been with them, they have always addressed the issues head on, fixed the problem, been responsible and responsive. They have ALWAYS FIXED THE PROBLEM, ALWAYS! And treated us with dignity and respect., even when we have been difficult. Their care improves our health and quality of life, we feel safe with them and litterally trust them with our lives. Choose Apria, they're the only choice. Thank you Ashley. Thank you Samantha. Thank you Apria for a job well done!

I have both a BiPAP and oxygen concentrator from Apria and the customer service is absolutely…read morehorrible. They gave me an oxygen concentrator originally that was so loud. It vibrated the floor in my house when I called them to complain I was told in a very judgmental tone that they all make noise however I have experience with an oxygen concentrator, and no, they are never that loud when I took it back to them. The guy that took it from me, literally rolled his eyes at me. I demanded that he plugged it in and then tell me that that was normal once he plugged it in, he agreed that it was defective and they gave me a different oxygen concentrator. I'm now having a similar issue with my BiPAP. It has been giving error codes and I have left multiple messages for them to call me to arrange for a warranty repair and cannot get a call back in almost a week.

Menaul Compounding is my go to for compounding pharmacy for the last 30 years! I appreciate…read moreFarchid's expertise is consulting with complicated patient recommendations. I've had other compounding pharmacists not prepare hormone formulas properly but can always count on products from Menaul Compounding Pharmacy to work as intended. I highly recommend them completely!

The have a team of exceptionally nice people here. The store is very clean. The service is kind and…read moreefficient. They have very good prices. I will keep coming here just for how kind they all are.

Access Solutions did a VA approved remodel for my husband, a US Army Veteran. I am so glad we…read morechose Access Solutions!! Chris, Dave and the whole Access team were wonderful!!!.Planning with our input and suggestions and explaining every detail and how the remodel would progress. The team at Access Solutions treats customers the way a company should...with respect, dignity, kindness, and understanding. They follow through with all that is planned, and if there is a change of plans they let you know immediately! They are not the kind of company that leaves you hanging....wondering if someone is going to show up. They always have an open line of communication with clients and let you know what is going on. I highly recommend Access Solutions if you are looking for an adaptive remodel!! I guarantee you will not be disappointed!!

From the owner: Welcome to Access Solutions! We specialize in accessible Home modifications of all types and size…read more We have been in business in the Albuquerque area for over 37 years and are here to help you with your in home healthcare equipment needs. We offer sales, installation and service of Barrier Free Showers, Walk in Tubs, Safeway Safety Step Tub Cutouts, Grab Bars, Ramps, Stair Lifts, Patient Lifts, Vehicle Lifts, Mobility Scooters and more. We have a knowledgeable, friendly, experienced staff to answer all your questions. Please call us today or visit our showroom at 4545 McLeod NE Suite A Albuquerque, NM 87109

The way this company bills is why our medical system doesn't work. Saw my ortho guy who prescribed…read morea simple thumb brace. This third party company who supplied the brace billed it at $91. The company they received it from (Hely & Weber) sells it retail for $32. When I questioned the company about the Pricing they blamed the "Code" that they submitted . That it "allows for" this amount even though you can buy it yourself for $32 with free shipping on the web. She saw no problem in billing this amount and my insurance paid $82.86 and of course they also wanted a "copay". As a doctor myself I found this kind of billing unethical and reflects what wrong with these max profit businesses. Search online yourself rather than go through this company, you will save your dollars.

Was charged $296.91 for a short walking boot at the Christus St Vincent Urgent Care in Santa Fe by…read moreSimplistic Medical. The short air walking boot prices online range from $30 for the majority of boots up to $95 for a very specialized one through a high end medical supply company. The boot caused such painful shin bang that I wound up buying a much better knee-high, air walking boot from the orthopedist- that was $100 out of pocket. Simplistic Medical and Presbyterian Insurance agreed to a price of $197.46 after their adjustment. Absolute extortion. And why we all deserve single payer insurance.