Easy to make an appointment. Terry sent a text when he was on his way. Arrived and was totally…read moreprepared to spray. He explained what he would do, completed the job, explained what he did, collected the payment and was on his way. Came in a white truck with the name of the company discreetly posted. It is spring and we were his fourth stop to battle ants. Hopefully we will not need pest control again, but if we do, STL Pest Control is my "go to".

They do a great job until billing times come. We have given a check to our service rep the last 2…read moretimes we have had service, and it takes weeks to clear, and they keep billing via email. I'm worried about my credit rating. No one answers my emails. Phone calls answered, but whoever just says "it will take a few weeks for a check to clear". WHAAAT?!?!!?

We have used Rottler for several years. This was Aarons first trip here. He did a great job , on…read moretime and actually may have solved an ongoing problem with a closet that had an unknown hole to the attic. Very well done! Rottler also suggested an answer to our ongoing stink bug problem, last summer . We now have very few bugs, just a fraction of what it was prior to the fireplace work they suggested. Would recommend both Aaron and Rottler.

not impressed! Called Rottler to help with a skunk going under our porch. For $400 they put a trap,…read morewrapped in cardboard, at the entrance. The trap was wedge next to a bush so even if a skunk would think it was a good idea to go into a cardboard box I don't think it would have shut with the bush there. They never moved it or tried anything different for 5 days. 2 days after the trap was removed the skunk is back.

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

very nice company. And didn't charge me for anything I didn't need. I would recommend them.read more

Have they came to my home last year and I have been meaning to put a review. He was very…read moreinformational and he was compassionate about wildlife. He checked my home for raccoons or squirrels. He was honest and he said that he saw something that could be it but he suggested that I contact my insurance company first because of possible damage to my roof. And that is what I did. Comes to find out that I needed a new roof and I really didn't hear that much activity after he left. So why am I giving him a great review because he was honest. He didn't try to take my money he said that he maybe saw a little bit of activity but more than anything I probably need to call my insurance company regarding my roof. As we know raccoons and squirrels can enter your home at any time so if that's the case in the future I will surely contact them because of his compassion for wildlife and his honesty. So I didn't using this time but if necessary I will in the future.

I do not get this AT ALL. AJS Wildlife Solutions contacted me the next day after I called…read morerequesting help and I made an appointment for later in the week, which was perfect! They did their inspection, discussed the options and potential solutions, and emailed me everything later that day. It was going to be an expensive fix to patch a hole where squirrels, and potentially bats, had gotten in but I called to ask when I could schedule the work. I have never gotten a response.

The gentleman who serviced my house cane Inside upon…read more Request and sprayed the non-toxic bug spray carefully around furniture, etc. His name was Jerius or Darius. He was very polite and timely. I've been using this service for 15 months and I've noticed a difference. No ants! Spiders greatly reduced. Thanks

Sounds great if you have pets, want to take the environmentally friendly route, etc. I requested…read morespecific areas to address, called and wrote in notes for technician. No response. No direct treatment for the requested pest issue. I signed a year contract that when completed, I called to cancel. Oh no, it's a 34-month contract. I've never heard of a 34-month contract. Why not 36 months? No one knows. Cancel. It's worth taking the $199 hit to cut ties with this business.

Had a home I bought sprayed in August (indoor and outdoor)…read more Continued to see spiders so I called back for an appt after the 30 day initial spray. Last week the window I got was betw 8a and 2p - the guy never showed. By 3:30 I called and they gave me shorter windows for the following week. I asked for a different guy but was told he was the lead tech and because he did the initial spray it had to be him again. Today my window was 8a-11a. Guess what happened? He didn't show within that window either. After 11a I told him not to come. Sitting around waiting for a guy that isn't coming when there are PLENTY of other things to do is frustrating. It's also beyond unprofessional. Did I mention I still see spiders from the initial spray? Good luck if you choose them - maybe they'll come, maybe the won't, maybe the spray will be adequate. Maybe you should look elsewhere.

Had a three hour window on Saturday after 3.5 hours i called and all got was you were routed to…read moresomeone not working today wasted half of my Saturday because of their incompetence to notify their customer, no concern to make happy customers, after 43 years in retail this experience was very displeasing , the technician was kind

I have been using this company since we bought our home a few years ago,. they are professional,…read morecourteous and have great prices. We had a few spiders show up with all the recent rain. I called yesterday and they came today. Great Company, Great local company!

From the owner: At D & K Pest Control, we strive to provide top quality pest control services to our clients. Our…read moremission is to keep your home and business pest-free with the least amount of disruption to your daily life. Give us a call today for a free quote. We do NO CONTRACTS so if you just need us once that's okay with us too!

Today April 11th, 2025 I received a work order claiming the representative came and sprayed at…read more10:30 am CST and they charged me over $100. I looked at the camera and no one showed up. I called the customer service and they mentioned that they cannot provide any assistance and only the service department can assist. They put me on hold and no one was at the service department to help. They let me know someone will call me. Please stay far away from Critter Control!! They will bill you and don't show up!!

Never even scheduled an inspection. Every time they call me, they hang up as soon as I start to…read morespeak. Reading the other reviews here, at least it seems I've dodged a major bullet

Steve Millet is an excellent technician and he is responsive and attentive to our home/yard pest…read moreneeds. He has controlled the mole invasion and keeps our home pest-free. Great value!!!! Would highly recommend!!

In the Spring of 2017 we had a bug problem. We called Rottler and got it under control and we have…read morebeen having them come out to spray every two months for over 3 years now. Dan is our technician and he's super nice. The people who answer the phone have the worst customer service skills I've ever experienced. In Spring of 2020 our every 2 months got out of whack because of the Covid-19 shutdown. In April we just had the outside sprayed and didn't want anyone inside the house so they did the inside portion in May. In June we were scheduled again and I had to call and explain that it was just serviced in May, blah, blah, blah. We needed service in early July and not June. They wanted to come again August 1st and I had to explain again they were here in early July and it hadn't been 8 weeks and we need it September 1st. No that's not OK you'll be violating your contract. The best I can do for you is August 31st. OK fine with me that's close enough. I can't be the only person who this has happened to because of the pandemic. Don't treat me like a leper. I am, in fact, spending money with you. Fast forward to the first week of September. We made a household decision that we didn't need our house sprayed every two months and we would be fine with every three months. We called the office and were met with more attitude. No we can't do that. So let me get this straight? I want to pay you to spray my house 4 times a year and you are going to tell me no, you can't do that because we are going from 6 times a year to 4 times a year? Yes, that's correct. Ok, we're going to have to completely cancel the service then. OK. I can't believe a company would employ people to turn away business in this manner...

I would highly recommend 2 Nice Guys Pest Control. When I called into the office they were…read moreextremely helpful and quick to get someone to my house. We had a mole that was destroying our yard and other companies wanted to send someone out to inspect prior to treating. My yard would have been a complete disaster by the . 2 Nice Guys came the next morning and took care of it immediately.

Casey was very professional and would definitely use their services again. Very quick response!read more