I purchased a Groupon that specified Claude's name on it and have made multiple calls to him with…read moreno answer. Every time I leave a detailed message on the voicemail but I never get a return call. If he doesn't want the business he should not advertise his services there. I paid my money for a service and I expect not to have to go through so much trouble to use it. I wish I could rate him zero stars. Smh.

I came in early on a Saturday morning and Claude did my hair. He was very professional and…read moreattentive to my hair needs. The salon staff were nice. I will be back to have my hair done by him! I'm thinking of other styles I'd like to try.

*Once again Yelp deleted my review because of an address to the businesses...(they have two…read morelocations) I am writing about. Get a clue* 1/26/25, 12/11/23 After some consideration and time to reflect on this business Empire Massage&Waxing, I will not give this business an immediate failing grade. However, there are a number of things to go over about this business and its location. Considering when I found it on Yelp by chance, the address did not say which floor the business is on. This made it harder to locate. So let's get the first problem corrected for our future Yelp clients. 11166 Fairfax Blvd (5th Floor Inside Room 500 Perfect Office, Suite 49, Turn Right And Walk Like A Man, As Fast You Can, And Make To Your Appointment On Time. Its at the end of Katy Hennessey Studios) If you found the address on Google the address of 500 might be clear to some. Evidently, I didn't get the memo. I checked out Empire Massage&Waxing and saw very little information on prices for services. Infact, if you read the small print, you are told this..."The price of each session will be discussed directly with each provider, as it may vary depending on your requirements and the duration of the session." Yeah, now read between the lines and it tells this..., every possible Rose Granger-Weasley and Scorpius Malfoy might be given a different price by each therapist at He Who Must Not Be Named's choosing. If this is the case, you might be slapping yourself in the back of the head thinking "I shouldn't done that, I shouldn't done that." So nice I said it twice. Whether you are or you're not on bended knee, you can get that dirt off your shoulder and learn another lesson from the E... Empire Massage&Waxing offers 60, 90 and 120 Minutes of pure joy and relaxation. Prices yet to be determined of course. Oh, but wait!?, there's more! I called and found out some prices, but they could change like Run Around Sue. Nevertheless, here it is. And remember now, don't quote me boy, 'cause I ain't said $h!t... 60mins = $120 in McLean for Natasha. 60min=$180 in McLean depending on who you get.(for me it was Natasha) Four Hands: 60mins in McLean with Natasha&Jennifer =$220 Okay, sounds nice eh?..Hold up, just wait a minute...do you see what I see? "Y'all gon' make me lose my mind Up in here, up in here." If you didn't catch what I was putting down, read the prices section again. As Buster Rhythms said, "Don't this $h!t make a homie wanna (Jump, jump...okay, that's not what he really said, but you get the point. If you still didn't catch what I wrote, here it is. This prices were given to me for a lady in McLean. Evidently there are two locations to this business and one is not located on their website. Will golly Wally, what are we supposed to do now? Relax your mind, let me take control, I tell where this other place is, it's pretty close. Evidently, one phone number leads to both locations. It just depends on where their at. Here is the other locations of THE SAME BUSINESS YELP...DON'T GET EXCITED Empire Massage&Waxing. 1340 Old Chain Bridge Rd 22101 (2nd Floor Suite 225) You'd Better Call Saul and set up an appointment first. Walkins/unscheduled appointments could end the same way as the soldiers in Ninja Gaiden 3 Razor's Edge...specifically Ayane's massage appointment. (Yes, I picked Razors Edge for a reason. More weapon options if you must know) Finally, If you haven't noticed yet, this business talks about waxing. If you looked at the website, you may notice the prices for them isn't listed. Mmm, something strange is going on. I could call and find out, but from what I have seen and heard, I am left with the notion each lady or male will quote their own price. These prices could be high my friend. I have visited the Fairfax location, but alas, no one was home. I survived the fall Hans Gruber could not, but I was left disappointed. I will most like try this place out dispite not passing judgment on the BUSINESS photos left on Empire Massage&Waxing on Yelp. OH!, one more thing about this business. It is the second Latina Massage&Waxing place I have come across. It is what I find intriguing. Your choice of English or Spanish is at your disposal. I don't know when I will be able to check out the other location of Empire Massage&Waxing, but as Doris Day sang, Que Sera Sera...whatever will be will be.

Some of the staff need to be more pleasing. Camila and Andrea don't want to be there. They are…read moreforcing themselves to work for the money. Andrea looks like she's the bodyguard of the team. No smiles at all. The other staff are friendly and ready to work. New workers may need someone to help them perk themselves up. They would make money if they changed that vibe.

I'm really disappointed with my experience at the Woodbridge location. I had an appointment…read morescheduled for Tuesday, August 4, 2026, at 7:50 PM, which was confirmed via email & automated text message for a BARE service. When I arrived on time, the service provider was not there, and I was unable to receive my appointment. This was a major inconvenience and a frustrating waste of my time. It's disappointing to rely on a text message, and email confirmation. After calling several times with no answer. I was not be able to receive the service. I hope the owner takes steps to improve scheduling and communication so other clients don't experience the same issue.

I've been going to Nisa almost two years for all of my wax services. She never disappoints! She is…read morevery knowledgeable and thorough- I truly leave BARE!

Mandy is trying to start up her own independent massage business. I had seen Mandy previously when…read moreshe worked at one of the NOVA''s local spas. She left due to the schedule conflicts and stuff, and finally was able to find her on the internet, thankfully. The massage was amazing. She really listens to what you have to say as a client, so she is not working all over your body on stuff that does not need work. My area of concern has been my hip region, which is very difficult place to work. Mandy draped and covered everything and was in the muscles that were causing the problem and for week now I have been able to walk without a limp. Her website explains everything, so you have no wondering what is going to happen. I would recommend her to anyone who is seeking a really helpful massage.

While trying to find out about waxing, I was approached by a lady we'll call Cammy. Came's English…read morewas limited but she tried to help me. I was lead to a store called Beauty Aesthetic&Spa. A place I have done a review on earlier this year. Cammy was friendly, but other lady in blue (we'll call mear pobre) was not. Just like th ed name in Spanish says...mear pobre means piss poor and that was her attitude towards me. I wanted to get a shave since the place is a barbershop and hair salon, but I will take my business elsewhere. As for Yolanda's first time review on Yelp, they will get a mear pobre (piss poor) rating from me. I would have tipped well, but not now...turn your frown upside down Ms. mear pobre.

She knew what she was doing when she cut my hair. She didn't speak much English but I didn't mind…read morebecause she knew how to cut hair. It seems like she learnt since johns review. There was only a 5 min wait time. I'll def being going back there again. I am impressed

Fabulous! I couldn't be happier with Jay's work. She is a lovely person, but also very skilled…read more I highly recommend this gem of a place. I felt like I was at a spa, and the results are amazing.

I'm a huge stickler when it comes to anyone doing my brows. I don't trust anyone but Jay. She is…read morewonderful. I can't rave enough about her. She welcomes you with a bright smile and has very soft touch. Having sensitive skin I'm always worried I'm going to get very red and bumpy; not with Jay. The beautiful atmosphere of her spa is very welcoming and tranquil. I have also heard that she has a wonderful massage therapist that I am excited to try very soon. Try her out you won't be disappointed!!

Had the pleasure of recently being subject to the strength of Lilly at this tidy establishment…read morequietly tucked away in a set of townhouse offices on 123 just south of 50. Very personable, she was quite open to providing a customer-oriented experience, as she very much enjoys her work, so I didn't hesitate to tip commensurately. I hope to return soon to support this business.

Most awful customer service. I called in advance to make an appointment for 4pm and when I got…read morethere an employee opened the door gave me a business card and shut the door. I had to remind her that I had an appointment but she couldn't understand me. She was rude, unprofessional and the entire experience was strange. Also she asked me to pay upfront. The place felt very shady and I left without a massage and will never go back!

So... words can not express how much I love this place. I started coming here about 8 months ago. I…read morewent to another location for my very first facial prior to coming here and it was an unbelievably awful experience. The esthetician was inappropriate and made me extremely uncomfortable. I actually went home feeling violated. I didnt think that was possible with a facial lol so I decided to never get a facial again... I few months later I randomly came across Waterfall Wellness when looking for a good trusting place for a Brazilian wax. I felt sooooo comfortable with everyone I work which is really important when someone is seeing that side of you haha. Because of the experience I had with the waxings decided to try getting a facial again. I was blown away. I can honestly say it was an amazing experience. I have worked with Sarah, Ruby, Karen, and Elisa over the past year. All of them are equally AWESOME! They are so knowledgable, friendly, professional, and have magical hands!!!! Also I appreciate that they dont judge me for being a chatterbox during each session haha! So if you are looking for a place with amazing service and fanominal people to work on you, this is my one number recommendation!!! I cant wait to schedule my first massage with them soon.