Extremely disappointed with my experience today. I've been coming here for years and never had an issue--until now. They decided to close early without even calling me to pick up my dog. After two hours of trying to reach someone, we finally contacted an employee or the owner, who acted completely unaware and asked, 'What dog was left here?' Really? When she arrived, she clearly knew which dog it was but showed no remorse--no apology, nothing. Instead, she claimed she had called, though I never received any call or a voicemail To say to come get dog. Absolutely unprofessional and careless. They're supposed to close at 5 PM according to their sign, but they were already closed at 4:07. Completely unacceptable. Do not recommend read more

Horrible. If i could've leave 0 stars I would. To sum up this interaction, the employees are beyond rude and unprofessional. They left my dog with a hole/cut, which made my dog jump when i touched it, and didn't even warn me about it. I suggest you go somewhere else. I've had my pup for about 3 years now and this is the second time i've taken him here, and they out did themselves this time. For reference my dog is a shih tzu and he weighs 8 pounds on a good day. The first time, my 4 month old pup came out with a cut of about an inch on his belly with dried blood on it. I chose to find another salon and just have them there in case of an emergency. My regular salon was booked to capacity today and I decided to give them another shot. When i go to pick up my dog, I greet the front desk woman and say i'm here to pick up my dog, they say "Oh, el terrible," and proceeded to laugh. I ask why, and what he did to be called like that and they proceded to tell me how horrible he behaved, how they had to chase him about the salon with a towel over him to catch him, and further on. I communicated to them how that's so weird and I apologized because i've never received any complaint for his behavior when he's being groomed. Seconds later someone starts screaming from the back of the salon in spanish, "Que? Hace me el favor, se portó horriblemente mal que hasta la persona que lo dejo aquí dijo que era tremendo pesado." Mind you, during this whole interaction, the front desk woman is dying of laughter. I step to the side to see who's screaming at me instead of peaking they're head over and tell them how my boyfriend was the person who dropped my dog off and he just warned them, as we do every new service place, that he was a very nervous dog and isn't too fond of new people so he might be a little hesistant at first. They both tell me how that's not what he said and that again, my dog behaved horribly end was un are able to deal with. I conclude the conversation and wait for my dog to be given to me to get out of the salon. As if the interaction wasn't HORRIBLE enough, when i get to the car i notice his face is not cleaned or cut and it's full of eye boogers, the same way i left him. The way they cut his hair was super choppy and even cut him again! They left a little indent/hole on his back leg close to his butt!! I wasn't told about this when picking him up either. read more

Unique Pet Salon - Hole/Cut Done by Unique Pet Salon - Pet Groomers Near Me - Hialeah, Florida

Do not take your pet here, I have a Bichon frise and I recently went to take him, I told the lady at the front to only cut a little bit of his hair since he is a fluffy dog, she charged me $40 for this, when I went back to pick him up they had chopped all of his hair completely, it is beyond me that for a small dog she decided to charge me that amount when she didn't even style him, when I complained and said you chopped all of his hair, she just said "oh really " too short? These people don't care what the instructions of the animal owners say to them, they end up doing what ever they feel like and never take full responsibility for what they did. I'm never taking my dog to this business again. read more

Unique Pet Salon - Pet Groomers Near Me - Hialeah, Florida

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I have taken my pets to this Salon they have always treated my pets like queens. They took care of Yorkiepoo who has transitioned and now they care of the Goldendoodle. read more

This is the last time I bring my pet here. One cut here or there is understandable but my pet was returned covered in cuts and has been in pain all day. I understand sometimes dogs can become too anxious/rowdy but my dog is small and can easily be restrained or held in a comfortable way. If its impossible to cut my dog's hair, then why not call me to let me know they cannot perform their services and issue a refund? I can't even imagine how they struggle with a bigger dog. read more

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My grandma has been taking our lovely Missy to this salon for years! The ladies all love her and are caring ! Always know g what to do, we leave missy here without a doubt ! read more

The ladies that work here love to turn down work. They only allow you to bring your dog from 8:30am-12:00pm. They have no customer service and their favorite response is always no. They never answer the phone for appointments and then when you get there they turn you down. read more

Absolutely do not recommend ever going here. I normally take my pit bull/ terrier mix here and they do an okay job for a low price. I'm currently fostering a senior dog that's skinnier than my dog and a taller than my dog. I asked for everything done: ears, teeth: nail trimming, and a bath. I came to pick them up and not only did they have me hold my senior dog because they couldn't restrain her, they didn't even clean her properly. I paid $100 for them to do a terrible job. When I got home I was petting her and her fur was filled with dust and wasn't even soft. I decided to look at their teeth, ears, and nails and they weren't done either. Honestly a complete waste of time and money. The lady at the front was nice about it but the lady grooming was a complete ass hat that gave me attitude. If I could give them no stars I would. Do not bring you pet here. read more

I have been taking my pup here since she got her first cut. They are awesome here, so pet friendly. (have to be right?) And "Lady" seems to like them too. Their prices are reasonable and they are quick. What I like is that they are flexible with pick up time so we never have to rush to pick her up. Great place. read more

Unique Pet Salon - Pet Groomers Near Me - Hialeah, Florida

Thank goodness I found such an amazing pet salon. They truly are the best, just the way that they care for your animals as if they were their own. The price is affordable specially now with how things are. My pet LOVES coming here. read more

Unique Pet Salon - Pet - Pet Groomers Near Me - Hialeah, Florida

If I could give zero stars I would. I took my Louie here to get a trim and I was very specific on what I wanted. When I came back to pick up Louie they completely cut his hair and left no length. This made me upset but fine it's not the end of the world as I took a look at his belly I notice he had 2 cut a small and a pretty big one I told the lady and she tried to tell me it was dry skin. This made me upset and because it shows that she didn't care. She continue to blame my dog that he wouldn't stay still. She didn't apologize. I left so mad. We will definitely not be returning. If you love your pet then don't bring them here. She also left his ears uneven. read more

Took our dog to get bathed here. They did a great job and they were very fast and economical. My dog will be a regular here. read more

Unique Pet Salon - Pet Groomers Near Me - Hialeah, Florida

Took in my two rat terriers and have nothing bad to say. Great service and good prices. Definitely returning read more

Unique Pet Salon - Pet Groomers Near Me - Hialeah, Florida

This is the second time I've taken my baby and they have great customer service as well as walk ins. Many people live coming here as do I ! read more

Unique Pet Salon - Before his haircut! - Pet Groomers Near Me - Hialeah, Florida

I took my 5 month French Bulldog 3 days ago. They did a great job. My dog looks and smells clean. Did not disappoint.

Staff is rude, left my dog for five hrs and once I picked her up she was half done. Horrible, lady at front is missarable. But when they do groom nicely when they finish the job read more

Friendly staff, must come early, they don't take appoitments

I've been taking my pet yorkie to this groomers for 5+ years. They are simply the best and economical. They know exactly how to groom a yorkie cut. My dog has long silky hair that I tend to have it trim along with extra trim on her paws so it won't get as wet and full of grass when I walk her. My dog comes out with a nice bow and the perfume they use lasts at least a week. The cologne is also there for purchase along with other accessories and pet needs. I also noticed they put festive bandannas according to the season on the male dogs, super cute. The staff is nice and very helpful. I would suggest taking your pet early in the day as it tends to get busier later on. Chanel is always done within an hour. Definitely recommend. read more

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this place is horrible this the second time they cut my dogs hair and wen you asked them what happen they came up wit excuses my dog is traumatize and doesn't even want to go out to play, i will never use this place and if i would be you i wouldn't either read more