This shop is under NEW ownership. I went today and a simple, standard pedicure included THE best leg and foot massage that I have ever experienced. The husband and wife who now own the shop obviously know anatomy and physiology of lower extremities....WOW. That was worth the cost. The paint is beautiful too! Win/Win! Please consider trying Unique Nails now under new ownership. read more

Guys this was the worst pedicure I have ever had. She actually made me bleed and that's never happened.

I've been here a few times to get my nails done, nothing major, just a French gel manicure and gel pedicures here and there. My experience here has honestly been very hit or miss depending on who you get. I've had my nails done a few times by Andy and he's great. Unfortunately, outside of Andy the service has been really variable. I've had multiple experiences where they over file a lot the point of bleeding...which is obviously uncomfortable and just not something I want to deal with during a nail appointment. I'll probably be looking for somewhere else moving forward. Nevertheless, if you're in the area and just need something simple (and can request Andy) it's probably not a bad option. read more

Very clean, and reasonably priced. Friendly and welcoming. High quality service from every technician; no need to request a favorite. Always taken on time. read more

If I could give zero stars, I would. They refused to take me as a customer because, in the past, I politely corrected them when they made mistakes on my nails. I'm paying for a service... if something isn't right, I have EVERY right to speak up! I don't ask for anything outrageous because of my job, but occasionally l'll request something simple like a french tip design or ombré French tips. They told me that was "too difficult". This is your profession, step up your game or close your doors simple! I'm extremely upset that when I called to make an appointment today, they debated whether to even serve me, saying I'm "too complicated." I'm simply asking for basic nail art and willing to pay good money for "business". I don't recommend the store to anyone! read more

If I could give zero stars, I would. They refused to take me as a customer because, in the past, I politely corrected them when they made mistakes on my nails. I'm paying for a service ... if something isn't right, I have every right to speak up! I don't ask for anything outrageous because of my job, but occasionally I'll request something simple like a palm tree design or ombré French tips. They told me that was "too hard." This is your profession, step up your game or close your doors. I'm extremely upset that when I called to make an appointment today, they debated whether to even serve me, saying I'm "too complicated." I'm simply asking for basic nail art and willing to pay good money for it. This is unacceptable for a "business." read more

My sister and I tried a new salon today, and we both had a great experience! The workers were friendly and did an amazing job! We will definitely come again! :) read more

Unique Nails - Lady bug nails - Nail Salons Near Me - Cave Spring, Virginia

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Have been here a couple times and the experience has always been awesome.. very polite and accommodating

I recently moved to the area. Stopped in and was greeted by Jon. The salon is beautiful and spotless! I received one of the best pedicures of my life .... and I'm almost 70 which says a lot about my experience. I plan to be a regular. read more

Have been multiple times for manicures and pedicures... Yee is the best! They also have a great polish selection in regular, gel, & dip.

Recently moved to Cave Springs, VA and was looking for a new nail salon. Just finished with a walk-in gel manicure and pedicure at Unique Nails. Customer service was excellent and my nails are great! Definitely a much needed pick me up. Will definitely go back for future services! read more

Amazing! I had an acrylic fill (only $17 w/o cut down). Unsure what my technicians name was, but he did an amazing job shaping the way I asked and was incredibly polite. They are very sanitary. Very efficient, good quality! Will be coming back soon! :) read more

Unique Nails - Nail Salons Near Me - Cave Spring, Virginia

Absolutely not!! Rude!! The "gentleman" that works there is completely rude and possibly should look into angry management, he cannot handle a simple job as answering phone calls, I've been going there for 10 years + and looked over many things there bc they do, do a decent job but I will never step foot In That building again. Unprofessional, rude, high egos, drama infested bunch. Prior to all this I tried to make an appointment the man was very rude said he had an appointment, then said he didn't have an appointment told me to hold on got another woman she said sorry we don't have any appointments available until the end of October. I said OK well they make me an appointment at the end of October. Sorry we don't have any appointments is what she told me that my best friend cause it makes an appointment and they get her right in. read more

I've been coming here for years for pedicures. For most of those years, I have put up with long waits (with an appointment), sour attitude and rudeness. I have stayed because I didn't feel like finding a new place, and they do decent work. It's on par with any place else here in town - nothing exceptional. Even when I make appointments, I am often made to wait 20 minutes or more. But if I show up five minutes late to an appointment, the male owner dresses me down and causes a scene. This happened multiple times. This evening, I went into the salon at 5:30 without an appointment and asked if they had any room to do a pedicure which usually take 25 minutes pedicure. He said - No, sorry. I have a pedicure people coming in at 6 PM. Clearly, they have enough business! I'm out. I'd rather not have my nails done at all then go back here. read more

Walked in at 1pm to get a manicure and pedicure for my daughter and I. We had money to burn. Rude man told us they didn't have time. Oh well.... The lovely ladies across the street at nail care center were so sweet and accommodating. read more

Appointment made for 12:30; 15 minutes here, place is packed and I haven't even been seated at a table! If I wanted to spend my day at a nail salon it wouldn't be this one! read more

Unique Nails - Really? 12:30 appointment- place is packed with not a single seat empty! - Nail Salons Near Me - Cave Spring, Virginia

This is probably the worst nail experience I have had. The man doing my nails made me feel like he was doing me favor. I sat down and he started on my nails within 15 minutes he took a smoke break. Then he cut them way to long so after taking a better look I asked if he could trim them and he sighed and told me I just created more work for him. He starts to rush my nails and doesn't even ask me if I want regular polish or gel so he painted regular and I sat under the dryer for 2 hours while he took another smoke break and scrolled through facebook. I also asked for an eye brown wax when I first came in and after my nails dried he rushed me for my payment and I had to remind him about the wax. Tina does great eyebrows though, that was the only good thing about that day. read more

Went and got my nails done lady was rPugh and would not recommend.

Pushy, try to upsell their services. Late for appt, kept waiting over 30 mins with no apology, acted like it a favor to do nails. Then they rush thru fill took less then 20 mins. not very relaxing. read more

It was about 5:15 pm. I walk in and said I needed a pedicure, man said I don't think we have time. never been there b4, its poor customer service to turn a customer away. especially when they close at 7pm. There is no sign saying what time they take last customers. read more

IF I COULD GIVE 0 STARS I WOULD. This was by far the worst salon I've ever been to. I recently moved to the area and was looking for a new nail salon so I decided to try this place, WORST MISTAKE. I got a gel manicure and the lady was absolutely rude the entire time which I dealt with, but 2 days later after I got my nails done, the gel began to peel off every finger. I called the store to see if they would fix it and the man who works there was mad because my nails were peeling (which wasn't my fault). He told me to come in so he could see my nails, I came in and he didn't speak once to me and just threw the money that I paid at me. I told him that they were very rude and it wasn't my fault they didn't do a good job the first time, and he told me he didn't care and he didn't care if I left a review on his business. So once again, I would not recommend this place and I would advise everyone to spend their money elsewhere!!! read more

I have been to several other local salons but I have been most pleased and am a loyal customer of Unique Nails for several years. They do a great job with trimming and painting my nails followed by an awesome massage. Highly recommend.. might want to make an appt! read more

This place is VERY clean and my mani and pedi came out great. I did however feel very rushed! The one thing I look forward to (the foot/hand massages) were completely skipped over. :/ I will probably go back and give them another try... read more

Needed a treat so made an appointment at my favorite nail salon. As usual, I was greeted as I walked in and soon was soaking in a foot bath . The technicians here are friendly, give wonderful foot and leg massages, make sure nails look great. I always leave feeling happy and glad I came. read more

The cleanest nail place in Roanoke! I have been coming here since they opened and have never left unhappy. I have had to go to other places just because of my schedule and I am never as happy as when I leave Unique Nails. read more

As a cosmetologist, I can't tell you how refreshing it is to come to a nail salon that values and upholds excellent standards of sanitation. For the salon to have the added expense of disposable pedicure bowl liners shows that they really care about their customers. Kevin and his team are absolutely amazing at what they do, and they are all super friendly! Shoutout to Cammy for always giving me the best calf massages! I adore you guys read more

Way too rushed.. My daughter and I both got pedicures and were done in 20 minutes. That's way to fast for a $32 regular pedicure and a $47 gel pedicure. I've tried multiple times because of their convenient location but will not be returning. read more

My nail broke. It was it was the nail that I had just gotten replace three days ago and Tuesday he broke without any touch or force put onto it it just snapped right off and I have a dagger on my middle finger and I'm triggered read more

I called for an appointment on a Monday for 2 pedicures at 2:00 the following day. When we got there on Tuesday at 2:00 we told them we had an appointment. After waiting for 20 minutes we were told that a mistake was made because someone unauthorized had answered their phone and wrote it down in the wrong place. I asked how much longer we would have to wait and they said just a few minutes. After 5 more minutes we were placed in a pedicure chair with water running. After a few more minutes someone came over to begin my pedicure. At 2:30 2 ladies came in and said they had called that morning and had appointments at 2:30. They were told there was a mixup in scheduling but the ladies said they couldn't wait so they were immediately sat in a chair and their pedicure was beginning. They hadn't even started on my husband's yet - he was still waiting. So since I knew we would be in for a very long wait, we decided to leave. NO ONE EVER APOLIGIZED! They just kept saying it wasn't their fault because they didn't book the appointment. I went by the salon today (Wednesday) and spoke with the manager. He said it was fair of them to do that to us because when the 2 ladies called in, their appt was taken by someone that actually works there. He did apologize to me after I told him that no one else had and then he asked what I wanted him to do. I said "2 free pedicures" and his response was "That ain't gonna happen - ever!" and then told me to leave since I was not happy. I will never go back to this place and I will make sure that none of my friends or family ever go back either. read more

I'm not sure why this place isn't more popular. They always do a fantastic job no matter who you go to. I routinely get acrylics and pedicures done and am never disappointed. They have comparable prices to the other salons in the Valley and are always happy to take you in short notice. read more

I am a repeat customer albeit not often but every time I go here I enjoy the experience. The ladies I have had work very diligently and are polite! read more

Unique Nails is the way to go! They have new spa pedicure chairs that have disposable tub liners. They also do SNS nails and have about 100 colors or more! read more