I highly recommend this salon! Every visit has been an amazing experience. The staff consistently…read moregoes above and beyond with their friendliness and professionalism, and the salon is always exceptionally clean and welcoming. My nails are always exactly what I asked for. They look beautiful, last an incredibly long time, and the quality of the work is outstanding. Alina is an absolutely phenomenal nail artist who delivers flawless results every single time. Her attention to detail and talent are unmatched. This will definitely continue to be my go-to salon for nails in the Roanoke Valley. If you're looking for exceptional service and beautiful, long-lasting nails, I can't recommend them enough!

Sooo fast and polite. Getting my nails done for my wedding and picked this spot and I loved it!…read moreThere was no wait and a lot of employees helping but it wasn't loud, just comfortable conversations going on sometimes. The young man doing my nails was really understanding and got what I wanted instantly and was able to match my idea perfectly. I paid 85$ for the nails below which I think is about standard price for acrylics. Love it here !!! Thank you!!!

This place was amazing it was very clean but it was also big the guy who did my nails Tony did an…read moreamazing job they look exactly like my picture I showed him and I am not exaggerating it was also very quiet it look about 4 minutes and they were only $75 this was an amazing experience and I'm definitely coming back

Guys this was the worst pedicure I have ever had. She actually made me bleed and that's never…read morehappened.

Great place if you want peace, quiet and quality work. The nail techs are mostly more mature women…read moreand some are in the same family. There is not a lot of talking, as they are very focused on their work. Soft music plays and the television is tuned soundlessly to travelog or baking shows. Lucy, who is younger than the others, is my go-to for great nails! Be advised that at this salon they work only with gel dip, not acrylics. This is fine with me, fortunately.

I had a very bad experience Saturday at this establishment. I came on time for a 1 o'clock…read moreappointment with Sandy for a pedicure. I had to sit and wait 20 minutes until she finished with another customer. When she did mine, she was in a hurry. I did not take off the slippers they provide until I got home 30 minutes later. Both big toes had marks on them. I do not intend to return.

First, I want to say that my friend and I came in as walk ins on a Sunday. There was a bit of a…read morewait, about 45 minutes because of that (which we didn't mind since there is a dollar general nearby). The manicure and pedicure both took a little while to do, more than normal, when I only got a regular gel pedicure and a detailed manicure. Overall, it definitely took longer than an hour so not the place to go to if you're in a rush. And my gel manicure and pedicure turned out to be $90 too which is much more expensive than I was expecting. However, everyone was friendly, and despite being busier than normal and it being a holiday weekend they were able to squeeze us in which we appreciated very much! Inside, it was clean and light music played so the atmosphere was nice as well. That being said, the nails turned out great and we will be going again!

Genuinely, I only came for a shoulder massage and a regular manicure. The massage was great! The…read moremanicure left a lot to be desired. My thumb nail left a weird line from polish and top coat drying. I'm pretty disappointed as my nails now have rigid lines in them because she buffed them down for no reason. This to me indicates a lack of skill and awareness if the simplest is done poorly. Though, I do emphasize that the shoulder massage was good.

We walked in and we're quickly greeted and seated after we chose our color. They're worked swiftly…read moreto complete our services but I did not feel rushed at all. The staff is friendly. You choose the pace of the conversation, which is something I like at a nail salon. The atmosphere is clean and looks well taken care of. I'll be back!

I get the feeling this place is losing business, which may be because not all the techs are trained…read morefor all services. One time I went in for an acrylic fill and was told by the one tech in there that she only knows how to do the dipping procedure. I have sometimes met the owner, who owns another shop elsewhere, here to get my nails done. She generally does good work, but this time she spent the entire time on the phone with someone - in other words, multitasking. When she struggled with getting a design on, I told her it might help to get off the phone, and she flatly refused to. That ended our association, I'm afraid.

Luxury Nails is conveniently located on Franklin in the Piccadilly shopping center near Punch…read more This is my 3rd time getting mani-pedi in the past couple of years and they consistently provide high quality work, clean environment and pleasant service! + Ambiance is bright, pleasant relaxing salon that does NOT smell (of fumes). ++ They have a lot of choices of polish colors, 4 massaging chairs for pedi., 4 stations for mani., a few seats for waiting. They also offer waxing in a separate area. ++ Service was fast and friendly. I've had my nails done by Cici and Lilly. They were both professional, pleasant and efficient. We were lucky when we got there with NO wait and took just over an hour for 2 of us to each get mani-pedi. A few minutes after 6 more people walked in and they waited a little. = Price was average - look at my pic of their prices + Parking was ample and shared with other retailers in the shopping center. It's an easy and reliable salon and they were getting a steady stream of walk-ins and appointments every time I've been there. I'll definitely be returning to this place!

amazing service! it was my first time visiting and Sissy was very friendly and patient with me!…read moreI will definitely be back. It was a great experience I recommend the salon to everyone!

I won't go anywhere else now for my massages, or my nails. My nails look healthy, and excellent…read more I've been going to the same place that uses cheap supplies on my nails, and they end up looking terrible. I'll post a picture of what my nails look like now. Shiann did a wonderful job on my nails, and three days later, my cuticles are still smooth. The place itself is very homey, and smells wonderful. When I received my massage, I let her know that I had a slight migraine, so she used a lavender/peppermint oil on my back and neck. Knocked it right out. My nails were the same. Shiann knew I had a headache, so she used the peppermint hand lotion after my nails were done. Amazing staff, and very kind and caring. This is what customer service should be!!

I never even got to go to the salon. It was such a joke. No one answered the phone for days when…read morethey did they had known maniccutist available. Everybody was booked , They're not taking new clients ? then why do they advertise ??????? like four people called me back finally a week later it was such a cluster mess. I don't recommend. The people who spoke to me on the phone were polite, but this is no way to run a business.

Everyone here always does a wonderful job! I only go to Teo for my acrylics! I feel bad I don't…read moreknow the younger girl's name but she fixed my ingrown toe nail from a poor experience at another salon and I am forever grateful! I will cannot recommend this place enough!!

Super nice and friendly all the staff and the nails always come out amazing! Also the inside is…read morealways clean and smells really good.

The techs did a great job on my daughter and I. We came for…read morea pedicure, but ended up also getting a manicure. my tech gave me good advice on how to take care of the cracks on my feet so they would heal. We felt pretty when we left. All of the girls in this establishment are very nice

Ive been coming here for years for eyebrow waxing and they do amazing! I went a week and a half ago…read morefor an acrylic nail set- the lady that did my nails didn't use the colors I picked and my manicure lasted less than a week until the nails started to fall off. For $70 i would expect my nails to last longer than a week. Gave 2 stars instead of 1 because the staff are friendly.

It is hard to write this review because i'm not evaluating it for the criteria i usually would for…read morea pedicure for myself (we only got pedi's). My husband and i took my mother-in-law and her sister for pedicures. They are elderly and have associated issues. Instead of engaging with the person doing my nails, i chatted with my aunt for the duration of the pedi. My mother-in-law is not always alert, so my husband tended her during her pedi. The young lady who did took care of my MIL's feet was very sensitive to the fact that her skin is bruised and delicate and that she is not always aware of what is going on. The people were very nice, the shop was clean and bright, and we were pleased with the results of our pedis. I will go again when i am in Roanoke.

Went there for a deluxe pedi and a design on my big toe. The older gentleman did everything and the…read moredesign left a lot to be desired. Even one of the ladies working there and sitting beside him kept eyeballing the design as if she did NOT approve. And why didn't I complain? At that very moment and anymore, what good does it do? It creates an intense atmosphere and the staff gets all bothered. I won't be going back.