1. Unique Home Health Services

0

Pasadena, CA

Cancel

Open app

Search

Unique Home Health Services

5.0 (3 reviews)
Closed • 8:30 am - 5:00 pm

Unique Home Health Services Photos

You might also consider

More like Unique Home Health Services

Recommended Reviews - Unique Home Health Services

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 1
Love this 2
Oh no 1

3 years ago

Helpful 2
Thanks 1
Love this 2
Oh no 1

Ask the Community - Unique Home Health Services

You might also consider

Verify this business for free

People searched for Home Health Care 5,404 times last month within 15 miles of this business.

Verify this business

Home Instead Home Care Services of Pasadena - Recruiting Care Professionals at the PCC Job Fair March 2023

Home Instead Home Care Services of Pasadena

3.7(23 reviews)
1.8 mi
Locally owned & operated
Minority-owned & operated

When they first cared for my father, I was in love. They took incredible care of him. I told them…read morethat I would give glowing reviews for them in Yelp. Then he fell and broke a vertebra in his spine. I do not know the circumstances of his fall, or where the caregiver was at the time. I'm sure they were nearby and just could not stop the series of events that led to my fathers injury. Because he ended up in the hospital, we stopped Home Instead services. When we signed dad up with Home Instead, I gave them a credit card for the deposit as I did not have any checks with me. A one time administrative fee of $75.00 was added to the charge and that was fine with me. It was just to set him up in their system. I was asked for my home address so an invoice could be mailed. At that point my thought was that I would pay them by check when I received the invoice. I don't remember at any point if it was mentioned that they do not accept checks or even if it was in all the small print on the paperwork I signed. I received an invoice in the mail and paid the invoice by electronic check through the bank. At the sometime they charged the amount on the invoice to the credit card on file and added an $80.00 fee for using the credit card. After a number of phone calls they eventually reversed the amount on the credit card by the amount I paid by check but the $80 remained on the credit card and I was told by Home Instead it would NOT BE REMOVED!!!! They explained after I had the check sent that their policy is that they do NOT ACCEPT CHECKS! Apparently they only charge on credit cards and add a fee of whatever percentage to the charge. I am finding that this is common. HOWEVER....They should have reversed the $80 fee as the bill was paid by check which they DID accept because it was electronic and the funds were removed from the checking account once it left the bank. So I could not cancel the check. But the $80 sat on the credit card and I finally just paid it to get this whole mess behind me. They only accept payment via credit card and charge the fees back to you. Absolutely no checks allowed....that is unless they are reimbursing YOU then it's okay to be in check form. They sent me a check for the deposited amount as we did not use them on the final night minus the $75.00 administrative fee. So they kept the administrative fee of $75 AND and a credit card fee of $80. I would recommend but only for their care, NOT THEIR ADMINISTRATIVE PRACTICES. Beware of the fees! IF I ever get my $80 back, I'll update my review. UPDATE: I have received a check for the $80.00. I have changed my review to 4 stars. Again, I loved the Caregivers and the folks behind them. But my feelings on how I was told that Dr Greg would absolutely not reimburse the $80 causes them to lose a star.

This company took our $$ and a caregiver did not show up. They told us they were reimburse us but…read morethey never did despite several calls and acknowledgements by managers that we were owed this money. They clearly take advantage of older people. At this point is seems purposeful. Find another company.

Photos
Home Instead Home Care Services of Pasadena - Recruiting Care Professionals at the PCC Job Fair March 2023

Recruiting Care Professionals at the PCC Job Fair March 2023

Home Instead Home Care Services of Pasadena - Help for your aging loved one is just a phone call away.

Help for your aging loved one is just a phone call away.

Home Instead Home Care Services of Pasadena - Home Instead Pasadena Be A Santa To A Senior 2022 was a HUGE success!

See all

Home Instead Pasadena Be A Santa To A Senior 2022 was a HUGE success!

Unique Home Health Services - homehealthcare - Updated October 2026

Loading...
Loading...
Loading...