Being a Registered nurse myself, I must say I've never been so impressed with the compassionate staff, including the manager of the caregivers, Kiverly, Jessica, the manager of the office, Randy, the owner, and the caregivers. The caregivers who worked with my loved one were willing to sit down with me and listen to the situation and what was needed. It was great knowing that the caregivers had their hearts in it. I would recommend no one else but happier home care. read more

I've been using this senior assistance service for almost a year and a half, mostly for transportation and accompaniment to my medical appointments. I believe they really care about protecting and helping me, which counts a lot these days and is the main reason why I expect to be expanding their services to care in my home. Jessica, Randy, Kiverly and Evelyn are people I believe I can trust and rely upon. They are experiencing some growing pains as a relatively new agency, but they go far out of their way to make sure every commitment is met even if on rare occasions there is a last-minute complication. At 88 years of age, I feel they are what seems so hard to find these days -- straightforward, honest, friendly, dependable help. read more

I needed short-term home care support following hip and knee replacement surgery, and Happier Home Care filled that need perfectly. Upon release to my home from a skilled nursing/rehab facility, Happier Home Care had me set up with daily help from one of their staff by the next day. (I'm sure they would have had someone there the first day, but I had family with me that day, so there was no need.) From the start, HHC worked with me to allow a tapering off of services to the point where I am now--able to live independently with just minimal family support. Everyone at HHC, from the owner to supervisors to in-home care givers, were quickly responsive and always happy to assist. Should I ever find myself needing these services again in my future, I will be calling Happier Home Care. I will also be recommending Happier Home Care to others if anyone appears to need their services. read more

Happier Home Care was a waste of time, a waste of money, and an exercise in extreme frustration. While the owner of the company is helpful, pleasant, and accessible, the company itself is problematic. We used the company for 3.5 months, 5 days a week for 4-6 hours a day, depending on whether they had someone to work the hours that we needed. We have been with the company for 3.5 months and have had 5 different caregivers that we have had to take weeks to train appropriately. Of the 5 caregivers we received, only 1 has met our expectations and has actually performed all of the duties that we had told the company we needed to have performed. The other caregivers had a tendency to just sit with my mom and "talk" to her, which would oftentimes be sitting next to her and either scrolling on their phones and/or calling someone else and talking to them while sitting next to my mom. At times we felt that the company was just sending us a warm body instead of someone who could actually meet my mother's needs. Other times, the agency didn't even have a warm body to send over. The turnover in caregivers was extremely frustrating given that my mom really needed some consistency in the people who were interacting with her. Training different people every couple of weeks was exhausting, time consuming, and caused a lot of anxiety since we were always wondering if our current caregiver was going to be replaced again. The communication from the company was also problematic. On several occasions we would get a call or a text the day before letting us know that our caregiver would not be showing up and that they could not find someone to cover, leaving us high and dry at the last minute. In addition, employees have lied to us more than once about the availability of one of the caregivers that we had requested multiple times (the one caregiver that actually did the job that she was hired to do). In the end, we were told by the agency that they could not find anyone to care for my mom and referred us to another agency. So after 3.5 months, close to $10,000, and several days of vacation from work we had to take in order to either train new caregivers or stay home to take care of my mom when a caregiver wasn't available, we are back at square one. read more

We needed "on call" help with my brother who was terminally ill. Randy and the team were very accommodating to our needs. When we needed their help, they arrived in a reasonable time, spent time with my brother and tended to his needs perfectly. I would highly recommend Happier Home Health to anyone who needs assistance with a loved one. Thank you. read more

I would in Senior Care and have recommended Happier Home Care to several of my seniors and they have been very happy with the service they provide, from the kind and efficient caregivers to the case managers. HHC is very attentive to their clients. I would highly recommend them! read more

Happier Home Care was a life saver for my mother and for myself. There staff took excellent care of my mother, going beyond the call of duty. I live in another state and the care givers were my eyes, ears, and hands. My phone calls and text were always responded to or answered immediately, giving me peace of mind. Thank you for all of the Burbank Staff read more

I am a very...I mean very.... particular person when it comes to the care and wellbeing of my family and loved ones. Why? Because I am a nurse and I have worked in this exact field before. I can say, without a shadow of a doubt, Happier Home Care has us for life. They are top-notch. Our family member was a difficult case, without getting into details. We needed a caregiver 8-12 hours a day... immediately. Randy, Jessica, and Kiverly were all so accommodating and understanding. They worked to find the right caregivers for my family member regarding the situation. Within a couple of days, we were set. Also, we had the same caregiver most of the days, which was great for establishing trust. I had shared with the caregivers about my family member and ways to approach the situations, and how to engage, etc. They listened and did those exact things. They appreciated me sharing about my family member, so they could learn how to best care for them. The caregivers were incredible. I love that they focus on happiness. When people need care, they are vulnerable. With their value of happiness, it shows compassion, and the care isn't just focused on tasks. It is also about connection. I appreciate this home care company. I would not go anywhere else. read more

We found ourselves needing a reliable, honest and hardworking caregiver last November. Thankfully I met Lyndsey through a local networking group the month before and because she was so kind and friendly and loves what she is doing, I remembered her in our time of need. We had the opportunity to meet three caregivers that were all great, but due to scheduling and our needs, we ended up with one primary caregiver for my dad and she is the best! Roxana is kind, caring and hardworking. She does such a great job with my dad! We love her. If it wasn't for this agency hiring such well trained and wonderful people, I can't imagine how we could take care of my dad without any help. If you need any type of caregiver, you definitely want to call and schedule a meeting, you won't have to look any further! We have been so happy with happier home care! read more