DON'T TRUST THE OFFICE STAFF. they are insufferable a**holes that mistreat the clients and caregivers. how do I know? I'm a client myself. got into a fight with an office staff member aka Ethan, and let's just say they favored him over their client. they blocked not only my number but my staffs numbers while I was homeless and we couldn't reach them. read more

As my elderly mother's condition has declined, requiring a number of hospitalizations over the past year, I have needed respite and support as her primary caregiver. I have found Right At Home to be top notch; the people they send to us are very caring and patient and have a great attitude toward learning the specifics of my mother's care requirements. The office staff is very professional and responsive to any scheduling changes I ask for and they are reachable 24/7. They are supported by up-to-date technology; their caregivers have an app they use to clock in and out (charges are pro-rated by the minute), and I have a web portal which allows me to see who is scheduled for the near future. I highly recommend Right At Home Burbank. (You will see my location listed as in Pomona but I have been living with my mother near Burbank.) read more

I began using Right at Home Burbank for my mother's care on a part time basis 10 months ago and increased to full time care 6 months ago due to her increased need for help. I am extremely pleased with the care she receives and the kindness and compassion her regular caregivers provide. The office is always promptly responsive to any concern, which have been few. Having companions from Right at Home has given me great peace of mind that my mother is well cared for and I would highly recommend them! read more

Right at Home has helped with both my parents over the years. Bruce has been their caregiver for the past 5 years! He is amazing! He is caring and kind. We call him "my brother!" He has become an important part of our support team.. a trusted member of our family! We sincerely appreciate Right at Home and the care they have provided. We would highly recommend their services to other families in need... read more

I used this company in December 2017. My mother went in to hospice and needed 24 hour care. Within 4 hours they had someone at the house. Thank you for helping us during this very difficult time. Doug and LeAnn were both wonderful. read more

During these past few years, I have used the services of Right At Home twice. The initial consultation is free and they maintain a good record of your daily activities and emergency contacts. The caregivers are curtious and friendly and they take care of your needs. The staff charges you with pretty reasonable hourly rate and twice on holidays. I have Amyotrophic Lateral Sclerosis. read more

I have been using Right at Home in Burbank since the beginning of 2016 and am very pleased with their service. I have mobility issues and started using a walker (rollator). I needed help with transportation to doctors' offices and loading/carrying everything necessary. In three years there have been three minor disappointments either in the caregiver or scheduler. This is an excellent record and shows the hard work and dedication of Doug and Leanna Dickstein, their staff and their caregivers. I am grateful for their help and will be relying on them more and more as my health continues to deteriorate. I definitely recommend this company. read more

We were extremely happy with the caregivers from Right at Home Burbank. They were consistent and accommodating with unexpected changes in schedule! Will definitely use them again should the need arise. read more

My mother in law is in hospice for te last month and took a fall recently. We needed a caregiver right away. Right at Home called me back within 10 minutes ( I had already interviewed 2 companies and they didnt call me back for more than an hour). Right at Home had a caregiver to us within a few hours and has been doing continuous care since that time. EVERY caregiver they have sent has been unbelievable - caring, attentive, knowledgeable and intuitive. During this very stressful time for us as a family, the caregivers have been incredible. What a great "weight" has been lifted off of us as we now know our mother is being cared for by not only competent caregivers,but very loving as well - THAT is very rare. We are SO grateful for Right At Home in our time of need. read more

Right at Home did a good job in helping me with my mother. They came in 3 times a week to help her bathe, take her to appointments, do light cooking and provide companionship. Over the course of 3 years we had several different caregivers - all of them compassionate and helpful. Although some were better than others, all did a fine job. read more

Well I moved my disabled sister here from Penna. She is wheelchair Bound and diabectic . RIGHT AT HOME by Douglas Dickstein, CSA was a GOD SEND. Not only was he so nice and easy too work with,but he sent the correct people until my sister was happy.And most of all he nailed it the first time . Professional ,considerate and caring care takers .I even hired sleep overs at last mintue when she was released to her apartment. GREAT professional caretakers . Would highly recommend them. I had to deal with many many different people from IHSS and UCP care takers by far RIGHT AT HOME was the best!!!!!! read more

Needed a caregiver for my mother so I was able to find this place online. I called them and got the run around from they're rude and unprofessional staff. Finally when I got a call from the owner he was even worst. Long story short do not do business with this company because the first thing they ask you if they can Schedule a free assessment and once you agree to that you are done. It is a very big scam. I was also informed by someone that did business with this company and she said that one of their caregivers took some stuff from her house without her permission. Horrible company, rude staff, and very expensive. read more

Horrible. Sent caregivers barely out of high school...ones who were older had no experience what so ever! They charge you 18 Bucks an hour and pay their the caregivers 10. The lack of experience and immaturity of their employees contributed to the decline of our family member. I would never recommend this company to anyone. You can find a caregiver for the same price with experience and compassion for the elderly on Craigslist. Don't use this company. read more

Doug and staff at Right at Home really helped my family care for my mother when she had a hip replacement. Doug and another staff member came on short notice at 5pm on a Saturday to talk with my family and mom so we could discuss her needs and set-up care. A few hours later they had a caregiver at my mom's bedside assisting with needs the hospital staff couldn't provide when we weren't there with her. They also helped us take care of her while she was in a rehab center and we liked the caregivers so much we had them help us get our mother home and stay with her round the clock until she was mobile enough to get around herself. Because the care was round the clock for a few weeks we had shifts of careworkers and all of them were professional and kind to my mom. She is now doing much better and I think the help she received made her recovery that much faster. We've continued on with service a couple of times per week with one of the CNA's we particularly liked just to keep tabs on my mom to be sure she is being looked after when we are unable to get over to see her on a daily basis. The caregiver was so friendly, efficient and compassionate that my mom wanted to keep her coming back. I completely understand the positive reviews but I do not understand the negative review. This was not my experience at all. Right at Home was recommended to me by a neighbor and I am grateful for the recommendation. I would gladly recommend Right at Home to anyone who need assistance in their home. read more

Be careful! I needed to write a letter requesting my deposit to be returned to me after not having used them for quite a while. I could not accomplish this via telephone. Had my deceased mother paid the deposit to them and I would not have know, they seem to have been very comfortable keeping the money. read more