We chose Unique Flooring not based on their price, because they weren't the lowest bidder, but on the length of time he said we would be without a bathroom. He estimated one week; it took NINE weeks. We had other jobs we initially wanted to use this company for, because they started off really strong, but as time went by, we began to notice deficiencies. Erick and his crew were pleasant enough, but it is easy to deduce that they are accustomed to being subcontractors: cleanup is not their forte. They left my bathroom a mess, damaged the walls surrounding the bathroom they remodeled and ironically, they tore up my hardwood floors in my bedroom, hallway, and living room as they removed bathroom tiles, and instead of fixing them, told *me* to use furniture polish to repair it.
As far as the remodel goes, the best thing we can say is it is better than when we started. There are too many things to list here, but overall, we are disappointed. We settled for second-choice items to "speed up" the renovation, yet still had to wait on other items, meaning we could have had our first choice anyway. Weeks into the "one-week" renovation, we saw less and less of them, as they had gotten busy with three other jobs before completing mine. We had to call them back after two weeks of not showing up at all to complete the job. We could not use our bathroom for more than two months, and once we did, we noticed things undetectable to the naked eye, such as puddling in the corner of the shower, or the window ledge being at three different angles! My husband did a better job sanding and painting the walls before they came back to complete the job than they got paid to do in the first place! I will not be using this company again. read more
