Stopped in for an oil change. The manager came out and went through all the checks for lights and…read morebrakes before entering. I pulled in when it was my turn, and the service tech could not have been nicer. He explained everything and I chose the most expensive synthetic oil and I had a $10.00 coupon. When they finished I asked if my tires were checked for air and he asked another guy working and he said yes they did. I explained my pressure light was still on and he said it may take a few minutes. I left and went to get gas and decided to check my tires, and no they did not add air! The back tire was very low and would not have happened in less than a five minute drive down the road to Shell. I really wanted to give them four stars for service and friendly staff but I specifically asked if they would check the tires when I pulled in because of my warning light. With multiple employees working on the car it should not have been missed- and it's on their checklist of things to do when you get an oil change!

AVOID THIS PLACE AT ALL COSTS…read more Both my wife and I have both had significant damage done to our vehicles from these clueless individuals. My wife went in for a normal oil change, and they ended up flooding her engine. Not only did they ruin her car, but they refused to take responsibility to fix it and make it right. Car was totaled. I recently took my car in for an oil change and immediately noticed an oil leak the next day. I brought it back to valvoline TWICE for them to attempt to fix it (not knowing what the problem was. I was told it was fixed. The next time I started my car my check engine oil light was on. I took it to a 3rd party mechanic and they told me that whoever worked on the car last broke the entire oil pan and it needed replacing. I filed a claim and they refused to take responsibility for this as well. Had to pay for both fixes out of pocket. SAFE TO SAY I WILL NEVER BE GIVING THIS PLACE ANOTHER CENT BECAUSE THEYRE CRIMINALS.

They've been repairing my old cars for 20+ years. They do a good job and are honest, which is…read morehard to find these days. Very rarely does a repair cost more than what they told me upfront. Reasonable costs.

Had car towed here after it broke down in Wilmington. Ball joint broke while driving. Staff was…read morepolite and courteous but markup on part was OUTRAGEOUS! Dealer quoted OEM part at $860 and Shilling was $1580 for non OEM. When asked about the discrepancy, I got a "nothing we can do". Also was told that garage couldn't install a customer supplied part because they couldn't guarantee it...whatever that means. On bill I was charged $7 for "Hazardous Waste Disposal" even when there was no hazardous waste involved. When challenged on that, charge was removed. Everyone was polite and friendly but I just don't understand the insane markup on the price of the part. Took the car to the dealership bc estimate was $500 less!

I needed an oil change and needed my oil drain plug rethreaded, and Joe did an excellent job! He…read morecame right to my house, which was incredibly convenient. Throughout the service he clearly explained what he was doing and what was going on with my vehicle. The price was very reasonable, and his communication and professionalism were outstanding. I'll definitely be calling him again for future maintenance and highly recommend him to anyone looking for honest, quality service.

From the owner: Fast roadside assistance and Mobile auto services ! read more

Slowest oil change ever. Got here at 4:15, it's 6:00 pm and STILL waiting. People are moving at a…read moresnails pace. I've gone to other locations waiting for a shorter amount of time. My opinion NEVER go to this location. Edit: after 2.5 hours, we got our service and then the guy let oil spill all over the engine bay after filling it. Worst location possible. Do not bother going here EVER.

I waited in line for 1 hour and 45 minutes with only two cars in front of me; only to be told that…read morethey could not service my vehicle because the lil level was too low and they claimed I had "a sever oil leak". The technician tried to uo sell me on the oil I asked for by threatening, "we are not liable for ruining your engine if you chose this lower quality oil", seriously !? I have never observed oil stains at my home or work parking spots and asked them to precise details in an email. They said, "no problem" and then didn't send a filled out email. This place is a huge waste of time. They seriously need to change their slogan to; "inexperienced and unqualified service, visit at your own risk"

Been coming here for about a year or two. Very friendly staff, clean waitng area, and offer free…read moreshuttle and rental when needed.

I'm extremely pleased with the service that I received from the team at Paul campanellas. I was…read morehaving an issue with my Jeep that needed urgent resolution and they did not disappoint. They were able to troubleshoot and resolve the issue in a timely manner and at what I considered to be a reasonable cost considering the service that was provided. Will was especially helpful and very communicative during the whole process. I highly recommend seeking service from him and his team.

I've been coming here for years and never had any issues, barely any turnover with employees, which…read moremakes me more comfortable considering it's always the same people in my cars . Always friendly, respectful and fast. I don't know why so many bad views

I don't know why the ratings are low- the team was professional and fast. I used a coupon- it was…read moresuper quick. The whole experience took less than 30 - 45 minutes.

Great service!! Had a flat while traveling. They had us in and out with a repaired tire, put the…read morespare back in and packed the jack back in its place! Great bunch!

This is the best auto service company I have ever been to. The staff is very knowledgeable,…read morehelpful and honest. I totally trust them with all of my car's needs and repairs.

Great fast service, very friendly and courteous. I will definitely return for my next oil changeread more

This is the only oil change place we bring our cars to. They are consistently great, with no…read morepressure to do things you aren't ready for. Their customer service is excellent and the work they do is top notch. Excellent attention to detail and they never skip anything when they check the car.

Expect to pay double in labor and 3-5 times above their cost for parts when completing a repair…read more They will always try to add on costs and link to safety in inspections even if it is not. Work will be done but at three times the cost of a third party specialist shop. If you have time and are not having your car held hostage on the lift, I suggest shopping around.

Got a flat tire over the weekend. Called Monday and then told me to come right in, fixed in a few…read morehours without any hassle. Was under $50 for a patch. Would do it again but hopefully won't need to

I called abe to tell me whats wrong with my car and he came and diagnosed the problem and told me…read morewhats wrong and what parts i need to fix it, He helped me with the parts and labor and got my car running again like its new. definitely my go to mechanic from now would for sure recommend abe if your looking for a 5 star service.

This guy is worse. He came to service my car , and left it…read moreway worse than it was. He was just supposed to replace a rocker arm actuator on my Acura... He replaced it, but damaged the harness switch in the process. He informed me to get an electrician to handle that part..., only to find out they changed more to fix that issue, than what he quoted me to replace the arm rocker. I tried reaching out to him, but to no avail.. He basically ghosted me. I just found out he did something similar to 2 other clients, and they met him on Yelp. I've been sending him messages since the job was done last Friday 11/28/2025. He likes to be paid before performing the job. Please be aware!!!!