Made an appointment a week in advance for a transmission issue. I also followed up the day before…read more Everything was set. Got there by 8 AM like we agreed on. The shop guy then said he didn't have time to work on my car. They hadn't started work on any other cars yet. I said why take an appointment you can't keep. What a joke this place is!! They can't even keep their appointments.

Great service been going there over nine years great Mech the best that I ever come across they…read moreknow what they are doing

It was a great experience beginning to end...I was impressed with the fact they didn't do a job,…read morebecause it was under warrant...Thanjs Guys

Very thorough service. Well priced and friendly service…read more Done in the time requested. Convenient drop off up to 24 hours ahead.

Exceptional service and affordable pricing! No sales pressure for additional repairs. Liz was very…read morefriendly and prompt in booking my appointment for a heater core replacement. I didn't have a ride back so the owner was kind enough to offer me a ride home when I dropped off my truck. Liz updated me on the progress of the repair and when the work would be completed. The cost was inline with the quote they gave me since I needed an additional part that was discovered during the repair. I was informed of this part and gave my approval. I would highly recommend Keyes Automotive to anyone who is looking for an honest, friendly repair shop with affordable pricing, and exceptional service! Thank you Ryan, Liz, and team!

This was an incredible experience from start to finish. I used Yelp's project tool to look for a…read moremechanic that had availability for a same-day brake and rotor replacement. I had a road trip coming up the next day and this was a true emergency. I took a chance on Keyes because of their close proximity and availability. Ryan messaged me back within 5 minutes of my inquiry asking to call for a consultation. We messaged back and forth and I was quoted a reasonable amount initially. I was able to drive over to the shop within 30 minutes of our consultation. When I arrived, Ryan greeted me and showed me where to drive my car. He is so personable and friendly and truly wants his customers to understand what services need done ASAP and which ones can wait until/before inspection. I opted for some additional filter replacements because he showed me the physical filters and explained why they were bad. He let me know my car most likely needed some additional services that would be needed to pass inspection and let me know it didn't need to be done today. He let me know how much those services would cost parts and labor wise, but he also let me know the time needed to repair that service as well. Marty, the mechanic working on my car, did not wait to begin working and checking for additional issues once it was lifted. He was extremely quick and knowledgeable. He is extremely communicative and overall from the initial consultation to the end result, I was only out about 3 hours (our chat, the drive, and the service itself). I will be screaming about Keyes from the rooftops and recommending every family member and friend to come to them for any car issues. Thank you again! Cannot recommend them enough. (for reference: I drive a 2016 Mazda CX-5. I was looking for brake replacement and left with a brake, rotor, cabin filter, and oil change, all of which we're desperately needed) They accept tap-to-pay as well as card!

helpful, friendly staff. seamless process from start to finish. took care of all of my needs, and I…read morewill be returning as a customer!

PLEASE READ if considering the Swarthmore location: I brought my Prius to this shop less than a…read moreyear ago to replace a front headlight. Less than a year later, the same headlight failed, so I returned and also got an oil change. They replaced the light under warranty and changed the oil, but significant issues followed that I believe violate consumer-protection laws. In their written service report (picture attached), the shop stated that the 12-volt battery was "inaccessible" and that "no starting issues [were] present." However, when I picked up my vehicle, it would not start. My battery had never died before this visit. Their written statements therefore appear misleading and demonstrably inaccurate. When I immediately reported the issue, the shop tested the battery and told me it was in "poor health" (approximately 20%). This testing--performed only after I questioned their initial report--proves the battery was in fact accessible and capable of being evaluated. A basic battery-health check is a routine and industry-standard service, such as when an oil change is performed, and the shop proved it had the ability to conduct it before returning the vehicle to me. Instead, they documented that no starting issues were present and simultaneously claimed the battery was inaccessible. Their later explanations were defensive and inconsistent, including claims about battery accessibility that I believe are misleading, as I have statements from other mechanics confirming that removing and checking the 12-volt battery on a 2010 Prius is relatively simple and quick. Notably, during a phone call (which the shop records), Aiden--who to be fair was polite and professional--explicitly acknowledged the error by stating, "They shouldn't have wrote that." Despite this admission, the shop's service manager was unreasonable and failed to take responsibility for the inaccurate report. Just look at how they respond to this review and you'll see what I mean by them not taking responsibility for what appears to me as obvious indisputable wrongdoing. They did offer a $50 discount on a replacement battery, but later increased the quoted price by the same amount (after claiming to realize the battery they needed was $50 more than they expected) -- effectively nullifying the promised discount. Because this shop is regulated under the Pennsylvania Unfair Trade Practices and Consumer Protection Law, their issuance of a service report containing potentially inaccurate and misleading statements may implicate PA Code § 301.5, which prohibits deceptive or misleading representations. I will be filing a complaint with the Pennsylvania Attorney General's Bureau of Consumer Protection so this matter can be properly investigated. This is not to mention all the minor hiccups along the way, such as after the battery was replaced when they gave me the keys to someone else's car. And when I got the right keys and turned my car on, it made a strange and concerningly loud rumbling sound I have never heard before. To be fair and honest, I acknowledge that Aiden and several staff members were polite, and the shop's courtesy ride service is convenient. However, these minor positives do not outweigh what I experienced as significant service errors and a lack of accountability.

Amazing service and great prices! I had my vehicles at…read moreanother shop in Westchester and they couldn't repair my vehicle. They told me to go to the dealer. When I saw the dealer's prices for the work that had to be done I almost fell over. On my way back home I stopped at Car Care Auto and Tire they gave me an estimate and did the work and save me $1,500. Since then I take all 3 of our cars to them now. Always perfect work by great mechanics and I'm not complaining about their prices either. I highly recommend this place.

I feel like I can always rely on Car Care to do a good job with inspections and car repair. They…read moreare mechanics I trust.

Always reasonable prices! Great customer service and communication. Skip the dealerships for…read moremaintenance and us this place!

Listen up - this place is reliable and friendly. I highly recommend them. Doug and his crew are the…read morebest. I have used them many times and they never disappoint.

I visited this shop for the first time for a pre-purchase inspection. The price was very reasonable…read moreand I was happy with the level of information provided. Everyone was very friendly and helpful. I will definitely return for services for all of my vehicles.

I bought a 2018 Honda Accord. Last June. I paid Durkee $45 to give the vehicle a thorough…read moreinspection and tell me if the vehicle was worth keeping after inspecting it and all its systems. He told me that as long as I got the AC condenser and windows fixed, it was a keeper. I've had nothing but problems with this car on a monthly basis it was the worst recommendation I've ever seen made on a car

Got into an accident and had my repairs done at Puz's since it's so close to home. About 6 months…read morelater, washed my car for the first time and the clear coat left peel spots only on the fenders/bumpers that they replaced. I've had this car for 7 years and didn't do anything different. I feel like they charge a boatload and claim manufactures products were used, but instead used cheap stuff to repair my car.

Puz's offered excellent service. I called them after my car was side-swiped and I needed to have 2…read moredoors replaced because of their wonderful reputation in the community. They called me to update me on the car's status, were easy to reach via phone, gave very clear information about what they were doing, and were very empathetic to my situation. It was also so nice to go to a place that was not a chain but a local business that did intentional work on my car. My car doors look perfect and everything has been running smoothly. Highly, highly recommend them!