Recently dropped my 2025 truck off for a service transmission warning. The drop off was for a known…read moreissue that we investigated a week prior. It ended up being a sensor. I dropped it off on Tuesday and didn't get much communication. Called to get a status and I had to talk to a machine because this dealership won't even spring for a receptionist. I'm giving four stars because after the conversation, the communication dramatically improved and I picked my vehicle up the next day. I'm not sure I can pin the delays on the service writer because I know vehicles can get stuck in never never land in the shop. Jesse finished the race properly and I commend him for that. He doesn't have an easy job. I definitely recommend getting rid of the AI receptionist. I definitely recommend having a small loaner fleet for the customers that drive your 60+ thousand dollar vehicles. It's not like GMC is not compensating the dealership for loaners. Nobody wants to drive to a rental car company in an Uber and fill out a bunch of paperwork for an overnight loaner. It might be convenient for the dealership, but it's not convenient for the customer. I definitely recommend getting some type of auto update texting app that other dealerships have, that makes you aware of the repair process at each stage. I do not recommend making customers bringing brand new vehicles in for warranty work sign an estimated cost of repairs. It made me uncomfortable, and I can't be the only one. I recommend that you don't offer people discounts on the GMC app when they schedule their appointments, and then make them fill out a bunch of paperwork to receive these discounts via a prepaid debit card... you don't do that when you're selling new trucks with rebates. your team is only as good as their leader. People hate gimmicks, and people hate being nickel and dimed. I think a few of these problems are coming from the top not from your service writers. I have a supreme respect for people that shoot me straight with no nonsense. I would encourage your dealership to reevaluate the way you process the service department experience. How do you want to be treated when you drop your vehicles off for repair?

We took our car in for an oil change. We were greeted by a nice gentleman and he looked our car…read moreover and we are at 30,000 miles and offered the services associated. We declined, only the oil change this time. When it came time to pay we were notified there would be an additional fee if credit card was used. This is not posted anywhere and we were not informed prior to the service performed. It felt a bit deceptive. We covered our service in cash but if you had an extensive service, this could be a huge surprise. Please do your customers and your service associates a favor and post there are additional fees for making purchases with a credit card.

It seems my car finds reasons to come back for a visit as if my car wants me to get a newer car…read more. lol.. Not yet.. lol My air conditioner went out on the hottest day of the recent heat alert. Saturday I brought my car in and Sunday I was driving home with a cold car when it was 122 outside.. Shout out to Marcos and Jonathan in the Service Department.. Marcos reserved me a vehicle to have while my car was in their care.. I-10 earned my trust a long while ago and that it why I will come back.. Trust in the automotive repair industry really matters to me.. I drive from 40 miles away when there is another dealer closer.. Thank You I-10 Toyota....

I just bought my second Toyota at I-10 and it, not only was painless, it was a really pleasant…read moreexperience! I got a referral from Diana, the Service Manager, who has been steering me through the Dealership and making sure I am ALWAYS well taken care of for the last three years, to Anthony, the Fleet/Internet Sales Manager. He was terrific, professional and no nonsense. He didn't waste my time, didn't BS me, or insult my intelligence. I'm not sure what else he could have done to please me. At one point, the General Manager was gracious enough to come by, introduce himself, and offer additional assistance. This is not an experience I normally look forward to, but these three Professionals completely changed the dreaded New Car Buying Experience into a memorable one! There is no reason to look elsewhere. From the quality of the product to the full service they offer, everything you need is right there in a pleasant, safe, comfortable, and inviting atmosphere. Do yourself a favor and just go there!

Desiree Sales Associate is extremely talented and excellent…read more In her work . Great person to deal with . We really appreciate her work . Thanks

*****See MARIO for Exceptional Service*****…read more I am writing to formally commend Mario for the outstanding service and professionalism he provided. I chose this Indio dealership after a frustrating experience at Crystal Chrysler in Cathedral City, where my car sat for six days without any work being performed. From my first phone call to Indio, the difference was night and day. Mario was professional and efficient, scheduling me just two days later. Upon arrival, I was immediately impressed by the professional atmosphere, starting with the friendly receptionist. Mario went above and beyond by ensuring a transmission specialist was on-site specifically to diagnose my vehicle that day. He even gladly coordinated an Uber to get me to my rental car--a service the previous dealer refused to provide. What truly set this experience apart was Mario's communication. He sent text updates at every step, explaining the diagnosis clearly and keeping me informed on the parts order and the approximate completion date. Every timeline was met, and my car was ready exactly when promised. Interestingly, your dealership had my car for the same amount of time as the previous one (6 days). However, this team actually repaired my car and communicated with me, whereas the other did neither! When I picked up the vehicle, Mario was just as courteous and professional as he was on day one. It was an absolute pleasure to do business with your team. I highly encourage anyone who has had trouble with other dealers in the area to make the drive to this location. It is worth it to rest assured that you and your car will be taken care of!

Outstanding service. Jorge helped me this time. Very…read morehelpful and kind. All of the service writers are helpful. In sales, Brandon is Awesome. No pressure, will help you make the best decision.

I would like to thank Fiesta Kia for taking such unbelievable care of me and especially my car (…read moreKia ) . Anthony the service manager continued to remain in contact as well as the rest of his staff to make sure I was fully satisfied with the the work and the timely matter everything was handled. Thank you all at Fiesta Kia for your time and dedication. Sincerely, Diane Meyers

I purchased a car from Larry at Country Club Auto Sales and I got a FANTASTIC DEAL not to mention a…read moreGood Car. Larry went far and beyond in helping me buy a good vehicle. I appreciate his honest sales because the car runs GREAT. If I ever an in need of purchasing another car I will definitely go back to Larry at Country Club Auto Sales.

Got myself a good deal of the year!! Larry is a great business guys to do business with ! Very nice…read moreand honestly!

I have bought cars there for over 20 years. They have always been friendly and courteous. In…read moreaddition, their service department has always been attentive and prompt when I get there. And if I need a shuttle, they make it available to take me home while they serve my car. Many times I've just waited for them if it's a simple oil change. They go over and above in servicing the vehicle and making sure that I'm happy.

Tried telling me someone installed something incorrectly when there literally the only ones who…read morehave ever serviced my car. Tried to up charge me to fix it said it wasn't under warranty and accused me of taking it elsewhere to get work done. fortunately I spoke to the manger and he was courteous enough to drop it down to a reasonable price. When I shoulda never paid anything to begin with in my opinion. Just bad business

After going to three dealerships, as well as Carmax and test driving five plus cars, I finally…read morestumbled upon Desert Auto after searching Craigslist high and low. I saw a wide selection of automobiles available in an assortment of makes, years, and styles. I talked to Tamir and he was responsive, friendly and followed through with things. The transaction was fluid and there weren't any surprises. I recommend checking out their inventory and considering what they have available when you make your next car purchase.

I don't usually leave reviews... but I think when people treat you well you should call it out…read more I happened to stop in to the lot with a friend to look at a car for him; they some very nice vehicles. I happened to see a car I had a model of as a kid (BMW Z3M) and fell in love and I just mentioned to Sunny I wish I could get it. Long story short, I went back a few times to look at the car and Sunny knocked off an amazing amount of money to fit it in my price range. At no time were they pushy or tried to get me in some other car, they literally hacked the price to make my dream car fit in my budget. I've never heard of such a thing. I 100% recommend this place and this is where I will buy my future vehicles.

The service manager Steve was the best! Denise was also very helpful. I would recommend this…read moredealership to anyone.

Customer service is horrible. Yet the price is pretty high up and the service sucks!! Techs expect…read moreclient to know the name of person who takes in paperwork..... are you serious?? Train them better because for the years I've been bribing cat for maintenance it's always been poor service and slow!

Buying and selling cars can be stressful, to say the least. We had an older Prius that it was time…read moreto move on from. Did the usual postings on various websites. One of the calls we received was from Khalil at KR Auto Group. While selling to another private party usually yields a better selling price it is also a lot of DMV paperwork and other details like dealing with personalized plates, proper release of liability forms, just to name a few. Khalil made us a great offer, handled all the DMV paperwork, etc. Did we leave a few dollars on the table? Maybe, but we were very happy with all aspects of the transaction. In addition Khalil is a really nice guy. When I need to let go of another vehicle I'm going to KR Auto Group, they are 'banging on all cylinders' Yes! pun intended.

Wow! Refreshing experience. Got a call from the owner interested in purchasing my vehicle. I…read moreassumed it was private party. Turned out it was a dealer. Here's the best part: I received ALL the benefits of selling to a dealer (no smog required, no need to update registration or transfer title, minor issues that needed addressing were ignored, etc..) AND he paid me what I was hoping to get from a private party. I have never met the owner prior to this day and am leaving this review solely based on what an absolutely stress free experience I had in what is normally a nightmare. Top notch, honest guy!

I brought my civic in here to be serviced a few weeks ago because I've been having troubles with…read morethe air conditioning. The service advisor told me that it could be upwards of 2 $2,000 just to fix the air conditioning. I knew right away that I didn't want to spend anymore money on an old car and made the decision to test drive a brand new 2026 Honda CRV. I immediately fell in love with the car and knew I had to have it and we made it happen! Everyone and I mean everyone at this dealership was so pleasant to work with and made this experience so easy for me. I'm terrible at remembering names and I remember everyone who helped me during this process. So I'd like to give a huge thank you to everyone who made this such a fantastic customer experience: Curtis, Chris, Carlos, Crystal, Aaron, Alex, Ray. This is my third Honda and this experience reminded me of why I've always stuck with Honda. Chris truly went above and beyond to make sure I was happy with the sale and I'm so incredibly appreciative of that. I LOVE my car and I am so happy that I made this purchase! I absolutely will be back when I'm ready to purchase another one

We had a very easy experience with Unicars. Diego with the curly hair was very helpful and kept me…read moreinformed throughout the process. No aggressive upselling or being pushy. Let me know what was needed and or suggested. I really appreciated that.