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    Desert Auto

    4.2 (51 reviews)
    Open 9:00 am - 6:00 pm
    Updated 2 months ago

    Services - Desert Auto

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    Reviews With Photos

    Happy mom !!!
    David R.

    My mom and I had a wonderful experience with MIke and Sonny trading in our 2006 Ferrari F430 Spider. Sonny had a wonderful client, Ron the owner, with a beautiful 2013 Red Bentley convertible and was able to affect an awesome deal for my mom to get her into her Red Bentley Continental Convertible dream car... We had a great experience. It was such a pleasure dealing with Sonny and MIke in the finance department and all of his crew... I highly recommend dealing with Sonny's shop Desert Auto for your auto purchasing needs.. Thank you Sonny and Mike and all the guys at Desert Auto - what a great experience ... peace!! Signed, happy mother and son helping to make my mom's dream come true. Happy mom , happy life ... PS : He is also helping to sell a 2008 Mini Cooper to help me get out of the payments on the car , Thanks again Sonny for all your kind help !!!

    I recently listed my Tesla on consignment with Desert Auto. Sonny and his team were phenomenal! Start to finish the transaction was seamless. The car sold in one week. I was able to get 10k more than Tesla was offering for trade in. I highly recommend Desert Auto!!

    Beautiful vintage baby!

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    1 year ago

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    6 years ago

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    4 years ago

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    8 years ago

    Business owner information

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    Sonny T.

    Thank you so much for business was pleasure to do business

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    6 years ago

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    7 years ago

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    7 years ago

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    5 years ago

    Top notch service with integrity. From beginning to end, the crew took care of us. We knew we were in good hands. Highly recommend.

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    5 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    15 years ago

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    10 years ago

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    8 years ago

    Business owner information

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    Sonny T.

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    10 years ago

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    9 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    9 years ago

    It was a great service I love my new BMW I really come in my friend to this place easy financing

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    6 years ago

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    9 years ago

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    10 years ago

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    8 years ago

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    14 years ago

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    10 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    13 years ago

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    8 years ago

    Business owner information

    Photo of Sonny T.

    Sonny T.

    Thank you so much for your business I prescient it

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    Page 1 of 2

    Ask the Community - Desert Auto

    Review Highlights - Desert Auto

    Sonny is so helpfull and knowledgeable, I told him what I needed in a new/used vehicle and he read my mind.

    Mentioned in 18 reviews

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    CarMax

    CarMax

    3.1
    (135 reviews)

    My experience with CarMax has been excellent. I believe CarMax is a trustworthy dealership that…read morestands behind the vehicles it sells and provides a transparent buying process. While no company is perfect, I have found the employees to be hardworking and genuinely trying to help customers. Many negative reviews often come from situations where customers may be frustrated with financing outcomes or other circumstances that are not entirely within the employees' control. One thing I appreciate is that the staff takes the time to explain protection plans such as MaxCare. For customers purchasing luxury or higher-mileage vehicles, repair costs can be significant, and these plans can provide valuable peace of mind. Rather than viewing it as a sales tactic, I see it as an option that customers should seriously consider. Overall, my experience with CarMax has been positive. The staff treated me professionally, the process was straightforward, and I would recommend CarMax to anyone looking for a quality used vehicle.

    Poor Management, Wasted Time…read more I drove an hour to this location after reserving a vehicle online. The website made everything simple -- that's where the good experience ended. When I arrived, I waited about 20 minutes past my appointment time. After sitting down with the salesperson, I learned the car I came for had open recalls and couldn't be sold -- something they texted me about 30 minutes before my arrival while I was already driving. No earlier call, no meaningful notice. I had already been there nearly an hour. Management offered a $300 shipping credit (only usable at that location), which wouldn't even cover the typical shipping cost. They refused to apply it elsewhere or cover full shipping despite the inconvenience. Gas reimbursement required a printed receipt from before leaving -- unrealistic. I decided to look only at cars physically on the lot. I clearly said no white cars and no compacts. I was repeatedly shown white cars and compacts. Eventually I purchased a different vehicle after another long wait. During the test drive, the tire pressure light came on. I was told it was handled before delivery -- it wasn't. The car was also handed over dirty (filthy rims) and missing the actual emergency key -- I was given a plastic cover instead. The salesperson was polite, but management failed at communication, preparation, and basic follow-through. I've bought from CarMax before with no issues. This location was a completely different experience. I won't return. Four hours in-store for this level of execution is unacceptable.

    Desert Private Collection

    Desert Private Collection

    3.5
    (23 reviews)

    Experience like no other when your word is, your reputation and business can be flourishing…read moreoperating with honesty, respect for your clients and most importantly for yourself and your reputation and of course motivation and excitement for what you do ! So I have two classic cars, Porsche and a Ford F150 truck and a situation that suddenly came to my life with medical expenses due to a southern but treatable medical issue that prevented me from working and brought a lot of immense challenges to me and my family in a matter of months. Going from being a athletic healthy person to not being able to walk with constant hospitalizations and multiple misdiagnosis, etc. it's been a challenging year. Hence the reason why I needed to sell things and sell quick listed the cars online and the strong interest was another thing to deal with as I got hundreds of people messaging day and night with no one actually going through with the purchase as selling stuff isn't the easiest of things to do nowadays especially a classic car or two. Doing some research online I came across there's a private collection and decided to reach out to See if they would be interested in purchasing my cars after a quick conversation with a very proper and respectful representative by name of Dimitri, I was able to send some photos and videos along with information on my cars via text and in a matter of hours I got an offer to buy out both vehicles at once which I couldn't appreciate more given my situation. For those who have little experience with car sales, used cars and situation with trade-in value and dealership evaluations in these cases know that you get ripped off with crazy low offers for the car that you're trading in or selling in my case to a dealership. Besides all the other things and tricks that happen adding to the already not so good reputation of used car or car dealers in general. Dimitri and his way of working with a customer from answering that phone call to actually willing to hear the customer out and being able to relate while still doing a business transaction that is supposed to pay his bills and his employees paychecks in these challenging times for running a business in general should be an example to all other car, dealers and businesses in general as he gave me an offer for both cars that was straightforward and definitely satisfactory with great communication in the process every step of the way and quick less than 24 hour turn around between my initial phone call and his driver being on the way to LA to pick up the cars. YOU SHOULD OFFER MASTER CLASSES IN CAR SALES TEACHING HOW TO RUN A SUCCESSFUL CAR BUSINESS !!!! You have earned a customer for life that will definitely think of you and your company instantly when in need of buying or selling cars and certainly refer and recommend friends and family to do so as well and I wish you all the success in the future while enjoying playing with lots of beautiful, colorful, unique cars in the meantime. Once again, thank you so very much for hearing a customer out and making it not only easy but actually making it happen Dimitri.

    I purchased a Fiat Abarth from Dimitry. He was easy to deal with and the car was honest. He helped…read morewith shipping and I am thrilled with the little car. Thank you

    Chavez Jessup GMC

    Chavez Jessup GMC

    3.3
    (14 reviews)

    Our family was in the market for a vehicle & we were just shopping around online…read more We found the one we loved on Chavez Jessup GMCs website. My husband decided to take the ride out to Indio to check out the car since it was over 100 miles away from us. (Yes, that's how much we liked the car lol) Long story very short, everyone we came in contact with was professional & respectful. They were not "pushy salesmen" like most people are used to at car dealerships. They made us feel welcomed instead of just a sale to them. Upon inspection of the car, we did notice something was broken. They acknowledged that they missed it & fixed the problem without any issues. When we got home, unfortunately there was another issue with the vehicle that we immediately brought to their attention. We had to drive back in for service on the initial broken part, so they looked at the new issue too. Everything was fixed according to the service dept. We got home & realized unfortunately the 2nd issue was not resolved. We called them & they set us up to be taken care of at a local repair center due to the distance from our house to the dealership (they did an exceptional job btw) All in all, even with a few hiccups - we couldn't be happier with their service & professionalism. Things happen & nothing is ever going to go perfectly smooth, that's life- but, wow. They made sure to make things right & went above & beyond to make sure we were taken care of, communicated with us & never left us wondering. **side note - the facility was clean, the restrooms were kept up & clean, they had waters, coffee & vending machines for you while you wait. Plenty of parking. We had our kids with us & to me, those are all huge pluses (especially the restrooms) Thank you! Joey & Horacio, thank you both for your help!

    Run, don't walk away! Terrible service from these…read moreincompetent liars. A simple oil change turned in to a 4 1/2 hour lying session. After even having an early morning appointment, they still stole my time and worse. Upon receiving my very new Yukon back, I noticed a small ding and fresh scratch on my right front fender. Unfortunately it wasn't until I got back home. It was as if their incompetent technician dropped a tool or wrench during my oil change. Not only will I never purchase a vehicle from these very shady and dishonest people again, but I will tell 20 more people! Own up to your short comings! Shame on your pathetic dealer.

    Desert Auto - car_dealers - Updated June 2026

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