It was time to have a fluid exchange on our 2016 Corvette...and I knew I had to leave the car for…read morethe day. I made an appointment after stopping by, but there were a lot of customers waiting. Luckily, Sean invited me to come to his desk in the nice corner cubicle. We set up the appointment, and the rest is history. He arranged a ride home and set up everything. I returned this morning and we settled our account. My GM Rewards came through, and the service, THANKS TO SEAN, was superb. 1 to 10 rating...NO, 11++

My experience with my service advisor Shaun and the Jessup auto family is superb. Professional,…read morefast and efficient. My rear shocks on my 2016 GMC Sierra 1500 were shot and Shaun had them replaced the same day. I've had leak issues with my aftermarket air bags and was told that the left side collapsed. So since I'm not pulling my horse trailer any longer, I decided to go back to stock and they removed the broken system. Now she's riding better than ever!!! With my truck at over 10 years old, I have correctly put my trust in Shaun and the Jessup family. Always impressed with their top shelf professionalism, superb mechanical repair work and terrific attitude. Happy truck = happy owner!!!

After going to three dealerships, as well as Carmax and test driving five plus cars, I finally…read morestumbled upon Desert Auto after searching Craigslist high and low. I saw a wide selection of automobiles available in an assortment of makes, years, and styles. I talked to Tamir and he was responsive, friendly and followed through with things. The transaction was fluid and there weren't any surprises. I recommend checking out their inventory and considering what they have available when you make your next car purchase.

I don't usually leave reviews... but I think when people treat you well you should call it out…read more I happened to stop in to the lot with a friend to look at a car for him; they some very nice vehicles. I happened to see a car I had a model of as a kid (BMW Z3M) and fell in love and I just mentioned to Sunny I wish I could get it. Long story short, I went back a few times to look at the car and Sunny knocked off an amazing amount of money to fit it in my price range. At no time were they pushy or tried to get me in some other car, they literally hacked the price to make my dream car fit in my budget. I've never heard of such a thing. I 100% recommend this place and this is where I will buy my future vehicles.

My experience was good. I articulated this to the agent I spoke to who was quite helpful...so…read moreMaybe this message will get to management. I absolutely will NOT use a AI assistant (Brook) to make an appointment. If you make that my only option, I will go elsewhere for the service on my Honda.

I have bought four cars from them and I love these guys. their finance manager Michael Marcelo is…read morebeyond fantastic!!! He helped me with my car and helped me to co-sign and get financing for my daughter and my grandson, he went above and beyond and was a sweetheart the whole time and still is!!! my daughter and grandson think he is fantastic and he is!!! we felt he was like family by the time we left. The sales department is fantastic and so is the service department!!! I wouldn't go anywhere else to buy a car!!! Honda of the Desert is the absolute BEST!!!

CarMax has been great to work with. I've sold a couple of vehicles to them and purchased a couple…read morefrom them as well, and every experience has been excellent. Their process is straightforward, the staff and management are always helpful, and they stand behind the prices they quote. I've even come back a day later after receiving an offer, and they still honored it without any hassle. Whether you're buying or selling a vehicle, I've always had a great experience with CarMax. Highly recommended!

Amazing service!!!! We call to set up our monthly payment…read morefor our car and Joanne was wonderful. She answered every question that we have with so much knowledge that we recommend this place a lot..

They always take care Of my car..Appreciate it fellas…read more. Friendly and professional as else can you ask for?

Process went smooth & fast Our sales guy Gabe was very…read morehelpful I Recommend this dealership & sales man

Above and beyond customer service by Alex, my salesman. My new license plates came today and with…read moremy arthritic hands, needed someone to help put them on. Alex was more than happy to help me and also found that one of my speakers was not working. I've driven a BMW for over 27 years and they wouldnt even help top off washer fluid without an appt. (usually weeks later) No bureaucracy from Alex. I walked in and he said how can I help you --- and he did! Its my 1st Tesla and 1st service. 10s across the board. So glad I didnt get another BMW.

Worst customer service experience I've ever had…read more My experience with Kelly Rodriguez was incredibly disappointing. I found the way this situation was handled to be dishonest, unprofessional, and completely lacking in accountability. I began having an issue with my front bumper camera only two weeks after purchasing my vehicle. When I scheduled the warranty appointment, I specifically provided a photo of the front bumper/camera showing exactly what the issue was. When Daniel came out, he told me they somehow thought the appointment was for my rearview mirror camera--which makes absolutely no sense considering the only photo I submitted was of the FRONT BUMPER. Daniel acknowledged the misunderstanding and told me it was no problem and that they would replace the correct camera at no cost within two days. Then Kelly called and suddenly told me I would have to pay $267. What made the situation even worse was the complete lack of accountability. Kelly acknowledged that THEY made the mistake, yet still refused to honor what two different people had already promised me--that the camera would be replaced at no cost as a one-time courtesy. Kelly has also never answered a single one of my calls or returned any of my messages despite my repeated attempts to reach her. When I asked for corporate contact information or information for her supervisor so I could escalate the issue, she refused to provide it. This isn't simply about $267. It's about integrity and standing behind what you tell a customer. If your company makes a mistake and two representatives tell a customer it will be corrected at no cost, you should honor that commitment. I have completely lost trust in this location and will never bring my vehicle here again. I will also be contacting corporate directly and filing a formal complaint regarding how this situation was handled.

Reviews for sales I…read morehad the pleasure of havingI Codi as my sales rep from start to finish was the one of the best experience I've ever had. This place is amazing. Highly recommend Codi and Victor the finance manager. If you wanna get a vehicle at a good price and with no hassle, this is the place to be thank you guys. If you're in town for looking for Toyota or used vehicle, give Codi a ring .I bought a Prius from you love it.! Would definitely buy here again

When buying a car from a dealership, ask yourself this before you sign on the dotted line:…read more Do I feel good about the experience I just had? Will I be able to look at this car after this purchase and not get a knot in my stomach because I signed a deal where I knew the dealership was pulling a fast one just to make a few extra bucks? $13.00 a month. That is what was so important to Toyota of the Desert in Cathedral City, CA. Not much at all, right? Why not just sign it? I walked out. I said No Add-Ons to the associate. I said No Add-ons to the sales manager. I said No Add-Ons to the guy who picked me up from my house so they could lock me away miles from home in their kingdom. Hoping I would feel the pressure of now way home without a car. Why walk out over 13.00 a month? Because everyone I spoke to PROMISED they wouldn't try to trick me into add-ons. But they did it anyway. There are dealers who will treat you with respect and work toward a win/win. The ones that you will feel good about going to for future car purchases. Toyota of the Desert claims to be one, but it's the same old, same old. They'll take advantage and say it was a mistake. All for $13.00 a month.

I had the smallest scratch on my car my Lincoln novelist that I purchased six weeks ago. I took it…read moreout there to the body shop and they charge me $2100 and then for using my credit card $40 on top of that.

Yesterday I took my car to the Quick service to ck my AC , they told me it takes like 4 hours, so I…read moresaid ok, I made a appointment for next day at 8:30 am , I got there at 7:45 to drop my car , I was attended by another person, this one told me maybe will not be done today the car will be here over the weekend! I regretted went there and wasted my time, with their run around! I Do Not recommend this place! My next car for sure will not be from Palm Springs Motor!

We had an outstanding experience working with Steve at Subaru of Palm Springs!…read more My husband had his heart set on a very specific vehicle--the Subaru Uncharted GT in the color Coastal Wolf Gray with light gray interior--and Steve went above and beyond to help make it happen. He was knowledgeable, patient, honest, and incredibly responsive throughout the entire process. What really stood out was that we never felt pressured. Steve genuinely listened to what we wanted, kept us informed every step of the way, and made what could have been a stressful car-buying experience feel easy and enjoyable. His professionalism, excellent communication, and dedication to customer satisfaction were second to none. If you're looking for someone who truly cares about his customers and will work hard to help you find exactly the right vehicle, ask for Steve. He turned my husband's dream car into a reality, and we couldn't be happier with our new Subaru Uncharted GT! Thank you, Steve, for providing exceptional service. You've earned our highest recommendation, and we'll be sending our friends and family your way!

I really dislike car shopping and yet every three years it becomes a task to do a new lease. What a…read morepleasant experience I had at this Subaru dealer. From my salesperson Ed, to the sales manager Bill, to Kayla in Finance it was an amazingly easy purchase. They got me the car I wanted at the price I wanted with no pain. I have never owned a Subaru but based on this experience alone, they will see me in three years for my new Subaru. Getting a vehicle should ALWAYS be this easy. Thank you to Michael the general manager who is just an overall great guy. Thank you all. For this outstanding experience. Know I am enjoying my car every single day.