I picked this shop through GEICO Claims Express. My Mustang looks like new after they fixed it…read more Ford dealers sent the wrong parts several times and failed to inform the shop one part was on back order, so it took a few days longer to get the car than I expected. What I appreciated is that my contact (José) always answered the phone and gave me a detailed update every time I called. He went out of his way to source the back ordered part from a dealer in Sawgrass and chase the other dealers for the right parts. A lot of places in Miami would just ignore you if things were delayed, and I'm sure it would have taken twice as long without him pushing things along.

Won't get into too much detail but my written quote was adjusted twice, almost doubling the…read moreoriginal quote. I originally chose them because it had been recommended by a dear friend and frankly the place was spacious and clean. I was NOT banking on the price being doubled after they advised me they couldn't repair my door and needed to replace it. Chino's Ink on Bird Rd not only fixed the door and the other minor scratches but at a slightly better price. I wish I could comment as to their work but after keeping my car the entire day, their doubling the written estimate caused me to have to go pick it up and go elsewhere.

I got rear-ended by someone where my bumper was pushed in and one of tail lights broke. The…read moreinsurance the person who hit me had was one I had never heard of so I was worried. After getting a claim together with the other person's insurance, I had the chance to pick any body shop I wanted but saw they had a list of "preferred shops" in Miami. Testarosa was one of them. To make things move quicker, I went with them. I dropped off my car and Betty at the front desk inspected my car. I pointed out some minor scuffs and paint chips I wanted them to take care of in addition to the crash repair (I would pay). They worked with the insurance to get a supplement and I got my car within a week. Betty would call me every couple of days to keep me informed and I got the car earlier than she had estimated! They took care of what they could in regards to the extra work I asked them to do at no charge. Oh, and on top of it all, their dog is named Enzo to go with the Ferrari theme in the name!

Excellent customer service and work. Very satisfied with the job. They did on my 1992 Ford F150…read moreclassic truck.

Gave me the best price in town, unfortunately that meant they didnt paint under my hood properly…read moreand it peels right off upon the slightest touch. They expertly matched the paint on the hood to the rest of the car, not an easy feat! The hood itself doesnt have the thick clear you'll find on a top notch repaint, but considering the amazing price its completely acceptable. Next time I'll ask them for a bit of the better stuff and just pay more for it. They were also extremely friendly and easy to work with. Recommended!

If you want something done, go to Hialeah. Do not pass Go, do not collect $200, go straight to…read moreHialeah and get your problem fixed! I have a very low mileage 10 year old Prius that needed a lot of cosmetic work. I took it to Maaco for an estimate but then read the horrendous reviews on Yelp. I took it Touch of Class and couldn't even get them to give me an estimate. I found Y&H through the magic of Yelp and got a quote from them based off of pictures. When I dropped the car off for the work, Angel suggested some additional work that I agreed to because the pricing was great. I received photos from Angel while the car was being worked on, putting my mind at ease that I would get my car back on time. It took one week to hammer out the dents, completely paint the car, change out the brake pads, clean the engine and detail the interior! That's it, just one week! When I went to get the car, it looked brand new! I was so nervous driving it home, LOL! Bonus - the Uber driver that dropped me off there needed body work, so Angel was able to give her an estimate right then and there! The body work and paint job cost $2,000, and the brake pads, engine cleaning and interior detailing was an additional $360. I thought this was a bargain for very high quality, FAST work! Angel was a pleasure to work with and he made this process very easy!

Why do I give this rating to this business? Because I had a…read morevery bad experience in this place, the service is very bad and they only care about money, they had my car for almost 21 days, and when they delivered it to me, they had put pieces of a different color to my car, they had changed the camera system of my mirror and they did not even configure it or checked if it worked correctly. I had to return the car and after several days I called them and they told me that It was ready and they hadn't painted the piece, then, in the afternoon they told me they had not painted it because they wanted my insurance to pay them again for the work they does wrong. At the end of all this nightmare, I had to take my car to another Place to fix what they don't, and when I arrived at that other place, they found many things wrong, a horrible experience, I don't recommend this place at all, better to look for assistance from a serious and professional place! Sorry but is my opinion!

Carlos and his team did a great job and went above and beyond my expectations. They made the repair…read morequick and painless and even helped coordinate the rental. I will definitely be back the next time I need a repair. HIGHLY recommended for the fast, quality service and customer care.

This place is a total SCAM!!! My 70 year old father had an accident two weeks ago and took the car…read morethere to get an estimate. It was there until today, 2 WEEKS LATER, to find out they had done NO estimate, had the car sitting across the street and they charged him a "dismantle" fee plus $110 PER DAY to keep the car there!!! Over $950!!! Which mind you... THEY NEVER TOLD HIM ABOUT!!!! They also decided to THREATEN my father with taking money from what he would receive from the insurance claim to pay for their part while the car was just sitting there not being worked on. Needless to say I will be reaching out to an attorney regarding this. I find it disgusting a business will stoop to threaten an elderly person to scare them into paying them something that is not his responsibility to pay.

I got into a little fender bender on a Thursday afternoon. After filing a claim with my insurance…read morethey told me that one of the companies they work with for collision repair was The Collision Center. I looked up the location and couldn't find much on them. They didn't have any reviews on yelp or google so I kind of hesitated to bring my car in. Since the insurance was working with them I decided to take the risk and schedule an appointment with them on the following Tuesday after my accident. I took my car in that morning and was quoted a decent price for my hood, bumper and grill. Since it was not going to be much work, they let me know that most likely the car would be ready in two days. On Thursday, I received a call to pick up my car! I was a little nervous to see my car at first, but let me tell you that my car doesn't even look like it was ever in an accident. They did nice and very clean work. My car looks like I just bought it and the paint matches perfectly. I recommend them 100%. They're very professional and have everything in order. They communicated with me every single step of the way. They even wiped the car down on the interior before I got it back. I'm very happy with their service and work. Will definitely recommend to anyone and will come back (If I ever have another collision)!

Highly professional, with many positive reviews highlighting their quality, customer service, and…read moreefficiency. Great people that work there

I had such a great experience with this collision shop! From the moment I walked in, the staff was…read morefriendly, communicative, and genuinely cared about getting my car back to perfect condition. They kept me updated throughout the entire repair process, explained everything clearly, and never made me feel rushed or confused. Highly recommend this place to anyone needing reliable, honest, and skilled collision repair. I wouldn't trust my car with anyone else!

Awful place to do business with Richard is such a liar and never keep his words and I am not the…read morekind person to do this and this is my first time ever writing a review. but I want to avoid people to have the same experience I had and I do understand everyone isn't the same some might have had some great experience but I didn't. He took my money after I told him I was in a rush to get the car fix I had used my credit card bc insurance process was taking too long he told me the car was going to be fixed in 1 week it just the bumper and sencors that it will order and fix it and he never called or text and after a week I went called and he told me he will get it done by the end of the upcoming week. every time I go there there car was just parked there and never been touched so I kept the taking videos and pictures so I can send to a lawyer and then when I called him he told me he already reset the engine and the he order the parts and the car was going to be fixed on Saturday after having the car for 3 weeks. and then I called on Tuesday nothing he was avoiding my call so I went there and started getting mad that is when he finally looked at the car and the problem he told me the car had before that wasn't what happened it wasn't the engine at all. and then after charging me 7931$ to fix the car he told me my engine is fine I have to go buy some parts with my own money and then he will install them for me literally after paying him that much.and he diagnosed the car for the wrong thing. and then when I reached to another shop my job referred me to he didn't want to pay me back right away he was telling me to wait a week. so I got mad at him that is when he accepts to pay back but still tried to charge me and given me a check that was missing some of my money when I said I won't take it he paid me back everything and the shop who took my car from them already had the car running they are just waiting for the bumper to come in to finish the car and they only charged me 4k . I work with enterprise I had to report them so enterprise is going to stop sending them business as well.

Richard was very helpful! I had an issue with my car and he made an effort to repair quickly! Thank…read moreyou!

Great service repairing our damages from crashing. In 2019 we took my car and my Husband's as well.read more

I met Jason at the Collision Center and I had the best experience ever with my car. He help me…read morethroughout the whole process and answered all my calls while nervous about the outcome of the work. I got my car like new, all original parts, the car was clean, he made sure all the fluids were up to a good level, he order to put air on my tires and he answered all my questions and concerns about my car. I do highly recommend this shop! And must important, every time he promised either call me back, or get the car ready.... he kept his promise. Excellent customer service!!! :) Very much satisfied. Maria A.