So my family has been coming to this place for years and they've always seemed pleasant. They always seemed a little on the pricey side which I now have an explanation for, but we like to stay loyal and support local businesses that have good customer service.
On this particular day, I went and got about $50 worth of merchandise. All I had on me was a Credit Card. I go to checkout and the old lady scans all of my stuff. She then tells me the total and I pull out my Credit Card. Before she even grabbed it out of my hands she asked me if it was a Credit Card, so obviously I said yes. After I say yes she grabs my card & places the chip inside the slot to make the purchase. She has the card reader behind the counter so she gets to do the transaction. After she inserts my chip in the card reader the transaction goes through. I have it set up to where I instantly get receipts on my phone everytime a purchase. Not to mention, from where I'm standing I can see that the transaction went through successfully.
This is where it gets grimey asf.
After allll of this, this lady asks me if I have my I.D. I say no. She then tells me she can't do the transaction unless I have my I.D. and do I have another way to pay. WHAT? Why would you do the transaction without even asking me for my I.D. if you know the store policy is to ask for I.D. with credit card purchases. Then to ask me if I had another way to pay as if the transaction didn't go through. She doesn't know I can see on my phone and on her card reader that it went through. So I ask her "Why would I pay you for my stuff twice?". She then reaches over the counter, and slides all my stuff towards her and holds it as if the stuff isn't paid for and as if I'm gonna snatch it and run out. Disgusting. She then yells for the younger, taller, skinny lady from the back. By this time I'm looking for a picture of my I.D. on my phone because I have nothing to hide lol it's my fucking credit card I don't need to scam for $50 fucking dollars of merchandise, try again. The tall skinny lady then tells her to let me go, my family comes here a lot, blah blah blah, then she rapidly bags my stuff and shoves it into me as if I'm about to do something to them. Bruh, I'm standing there calm the entire time, with my phone in my hand looking for the picture of my I.D. and I'm talking at a very calm tone because I don't feel the need to get crazy over a situation like this or get aggressive with a lady old enough to be my grandmother.
Moral of this review is this was no mistake. She didn't forget to ask for my I.D., she knew good and damn well I didn't have my I.D. on me when I walked in because all I had was my phone & the card in my hand the entire time. She blatantly asked if it was a credit card before the purchase, that was the time to ask if I had an I.D. as well. The point is, if she'd try to scam me right in my face, and get paid twice for my merchandise then she could of easily been double charging or scanning the same item twice every here and there this entire time, which is why they seem so pricey. Done coming here PERIOD. read more