Such an amazing experience and a memory my fiance and I will never forget. I decided to book a hot air balloon tour for a proposal and boy am I glad I did. I was taken back with how friendly yet professional the uncorked tours team was. Aside from the fact I am terrified of heights, our hostess Staci and pilot Joshua really knew how to keep me leveled. The views were amazing and the coordination from Staci was on point. Don't get me started on the photos. I have never had a photographer who took such detailed and top tier photos like Staci did. And I mean over 700 of them, yes 700. Joshua with his great sense of humor and personality really made me and my fiance enjoy the tour even more. Working with The Uncorked Tour team felt more like hanging out with family and friends. We thank you all for that. Uncorked Tour team: Staci ,Joshua, Trey, Nate, Megan, Shay, and Oceanna.... You guys rock!!!! Thank you again for an unforgettable experience. read more

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This company stole over $400 that i paid for reservation for hot air balloon trip for two. I unexpectedly was hospitalized and tried to repeatedly reschedule and got no response. read more

Uncorked Tours - Take your business elsewhere in San Diego. - Wine Tours Near Me - Temecula, California

Went on a hot air balloon ride for my birthday and I had an amazing time. I really enjoyed the ride. Our pilot was amazing. read more

Uncorked Tours - The hot air balloon we went on - Wine Tours Near Me - Temecula, California

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Working on a formal complaint about the tour bus driver, Megan. Absolutely humiliated me by making an unnecessary comment while I was looking for my confirmation number, while in absolute silence she states; "it's nice of the company to hold your reservation without any proof of payment." Very mocking and absolutely no reason to have said it other than to instigate. Not only was I singled out, and made my experience an issue from the beginning, but to make a comment like that about my funds; "without proof of payment" was disgustingly disrespectful. And when I expressed my distaste and asked for her name she stood by her words saying, "I'm Megan, your bus driver, and you can go home. We have the right to refuse service, and I frankly I don't want you on the bus." Everything actually got recorded while I was calling the 800 number to find my reference number. So I'd like the recorded voicemail emailed to me, I already spoke to a representative who said they'd contact the manager and emailed them as well (manager). I'd like the voicemail of the recorded conflict for further evidence of my treatment of this experience. Staci was the one who actually defused the situation, while Megan kept her attitude. She admitted to have acted this way because I was frustrated with the unorganized system between this company (Uncorked Tours) and Groupon. I decided to spend my birthday with this company (a birthday treat to myself) and this was my experience. Of course I cried of embarrassment bathroom after our first stop. read more

Uncorked Tours - Wine Tours Near Me - Temecula, California

Great company! Family owned and local. They work very hard to go above and beyond for their clients. Yes they get busy with calls and booked up yet that is because they are the best company to book with in Temecula valley. If you want quality, then you may have to wait and have to understand there is limited availability. It's so very worth the wait. So very worth it. Understand they try to reach back after hundreds of calls and emails. They would book everyone if they could. Thank you for the opportunity to fly. We appreciate you all. You are all amazing. read more

Uncorked Tours - Wine Tours Near Me - Temecula, California

Not even sure where to begin with this sham of a company. I called in to book a reservation WEEKS in advance for me and my wife's first year wedding anniversary. Never during the whole conversation did the rep even remotely mention anything about cancelation fees/penalties. We were scheduled for a Monday morning 8/29 and the night before received a call stating that our flight was canceled due to "inclement weather". I checked the weather for the next day and it was clear as day. I kindly asked for a refund since we don't come out here often and this was for a very special occasion and obviously the next time around would not be that special. Rep said that she would not be able to make that decision but she will go ahead and escalate this matter to a supervisor and they will call me back. I don't hear anything back from them and on Tuesday I checked my credit card transactions and saw that a refund was pending but not for the full amount. They were omitting $50 so I decided to call them to inquire about that. The person that answered the phone was the infamous manager "Megan F" (lucky me). Right off the bat she was surly, aloof and impervious regarding the partial refund stating that it was some sort of penalty for THEM canceling on us (guess that makes a whole lot of sense). We went back and forth and she stated that the rep disclosed their cancelation fee over the phone which like I aforementioned did NOT happen. I asked her if it was completely beyond the realm of possibility that the rep may have negligently FORGOT to explain the insurance/cancelation policy to me?? and alas, she said YES!! that is IMPOSSIBLE, so my thoughts were (it must have been a robot I was speaking to). She then proceeded to say that they sent a confirmation email after my card was charged but I never recall receiving it. She said I am looking through our history and it shows that you opened the email! So I search Uncorked tours in my search and found the email. This email was like 3 pages long and very vague in regards to cancelation fee. I was going on a balloon ride not buying a house! In the end this is all very irrelevant because I was never told I would be receiving an email so be on the lookout and to either decline or accept the insurance (which would have corroborated their claim that I saw and READ the email). In the end she was holding onto this $50 for her dear life so I said this conversation is futile and hung up on disputed the charge with my credit card company. After reading all the reviews from other dissatisfied people, it is abundantly clear this company is a fraud and only looking to bilk customers out of their hard earned money. The fact that they wanted me to rebook a flight with them is a joke. I would NEVER give them my business and I will make sure I let EVERYONE I know to not let them take advantage of you. Below is a picture of a screenshot for the weather the day and time of my flight, which clearly delineates CLEMENT weather. I also called a few other companies that morning because I was so skeptical about their reasoning of canceling the flight, "FOGGY" conditions and lo and behold, they were ALL flying. read more

Paid $240 for two people via Groupon. Paid $50 gratuity (they provide an envelope at the end with a note saying $50-60 recommended) 10/10 recommend. Check in was 5:15am. Everyone is sleepy/excited. In the air by 6:30am. People are split up inside by pairs. Had 1 cup of Chardonnay in the air. Up for about 45 mins- hour. Landed in someone's yard. Owner drove up and said he was going to shoot us down. (John handled it very professionally). Overall very enjoyable. Breakfast after at Mos Egg House. read more

Great trip and guides. However charging a MANDATORY TIP up front is inacceptable. TIPS are VOLUNTARY. Include your charges in your original pricing and be up front with us. read more

I booked Uncorked for my birthday party this last weekend. Our guides were super on top of it and very organized. They also took great pictures and let us have some fun on the sprinter van too and weren't too uptight. All in all, they allowed us to have a great experience read more

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Me and my friend Lala had the best time ever with Megan and the uncorked tour was fabulous! It's a girls trip dream and I recommend it for everyone. 10 out of 10 hands down! Also! Megan is the absolute best photographer! Book ASAP! read more

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Incredible and unreal experience!!! They provided party bus escort and champagne on flight. Absolutely beautiful read more

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AMAZING. Loved our experience today! I had to reschedule many times due to change in plans (dang covid and wedding cancellations!) and weather. They were so nice in rescheduling us multiple times. The actual day of was an easy and fun experience! Check in was quick (and yes they require masks!) We walked to our balloon and got to take pictures (they have a photographer too!) and go inside the balloon. We then popped some bottle and went on our flight. BEAUTIFUL day! Our pilot Tim was amazing and made for a great experience. Highly recommend supporting this business if possible especially right now! ** Smaller company that is not always able to answer right away, but will call you back! **They do text you and give you a suggested tip of $25-$30/person read more

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I have tried calling this company 6 times over the last three weeks trying to book a reservation for a surprise party. I have spoken to multiple people who keep saying they're going to "call me back" and no one does. I've sent multiple emails and whoever I get ahold of on the phone either claims that they are new, their system is new, they're putting my information on a "group chat message" to call me back and then nothing. I have already sent out invitations because the people I have spoken to say the date is available and that someone will call me back to confirm and then nothing. I also sent an email to the email the person on the phone provided me...she gave me the wrong email! The email she provided me was for a different company! A hot-air balloon company (sunrise balloons!). I should have taken into account all of the previous reviews with similar experiences. I'll be booking a different company. This place is a hot mess. read more

Excellent time celebrating my grandmas 83rd. the customer service was excellent! The party bus was clean and safe. We had such a fun group celebrating birthdays and anniversaries! the wineries were all beautiful with delicious wines and the scenery of the wine country is breath taking. read more

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Uncorked Tours has the best of the best customer services available in all Temecula Especially a wonderful lady name Elizabeth she help me so much very kind and patient also returns calls wonderful services from Uncorked Tours. Thank you read more

This tour company was very accommodating. Our Driver was Megan and she was just fabulous !! She was very knowledgeable the wines and wineries. She took all sort of pictures for us. She had to deal with 6 woman on a girls trip, and she was Great !! I would highly recommend this company if your wanting to do a tour in Temecula. read more

AMAZING birthday weekend! Staci was the best hostess hands down. Great energy and good vibes highly recommend the winery tours :)

Loved this relaxing beautiful view of Temecula. Easy to purchase tickets on Groupon. Communication was through texts and email. Group text with all parties included the night before to confirm & morning of. Meeting of address was a bit dark but on the same road as long shadow winery & Peltzer winery. There was no sign or street light or any light indicating "uncorked tours" or "hot air balloon rides." We saw a handful of cars parked on the side of the dark road so we parked near them hoping it was the correct address. Check in was easy, signed the waiver online prior to arriving, weighed on a scale with all clothes & any belongings going on the ride. Bathrooms were available prior to leaving and getting transported on a nice party bus to where the balloons would take off. Staff was nice & provided great customer service by taking many pictures for those who wanted pictures early at 7am as the balloons were getting inflated!! Doug, was our flight guy who was nice & informative. Champagne was provided while in the balloon which was a nice treat to us early morning risers. Overall flight time was about 45-60mins read more

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I had scheduled a party bus pre-Covid to celebrate a friends' birthday. Uncorked Tours managed all the payments for my group so I didn't have to. Covid happened, we rescheduled once, the group size dwindled from 10+ to just four. Our two couples were merged with a larger group and yesterday we went on a 4 hour winery tour. Allie, our guide and hostess, was super nice as she led our group of 17 off and on the party bus. We had a great time! read more

Uncorked Tours - We enjoyed our mimosas! - Wine Tours Near Me - Temecula, California

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I bought the hot ballon experience in Temecula in February 2023, as Valentine's day gift, and it is passed a year and we were not able to do this experience. It has been canceled more than 6 times, when they rebooked it takes 2 months and it is canceled again. I am very disappointed with this disrespectfully situation. Company just say sorry, that's it. They don't do anything to make us to have our experience. read more

I would like to start off that the young lady that took our photos was very sweet and our pilot Dan was amazing! But the front staff while checking in were not welcoming. After getting up early to drive to Temecula the last thing I want to deal with is rude customer service. First issue was this so called breakfast they served. They clearly didn't have enough for everyone and a few pastries and a bowl of apples is not even a light breakfast. Second was that they charged my boyfriend an extra $165 (on top of everything we paid) for weighing more than 220 , he weighed in at 231. Weird how he weighed 226 when we left home but suddenly gained 6 lbs. It seems very odd that they claim its due to weight limits but other companies like California Dreamin have a weight limit of 300 lbs. The cherry on top was the envelope that was handed to me with a suggested tip ($50-60) . So you want me to charge me $165 and suggest I tip $60 bringing my total to $225 more... No thanks. As a native of Temecula I have grown up in the area and will not be recommending this company and encourage others to book with California Dreamin. Only reason I'm not leaving a 1 star is due to our pilot. read more

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Amazing experience, definitely worth getting up at the crack of dawn for the views. The staff was wonderful, very informative, would definitely do it again. read more

Uncorked Tours - Ballons taking off - Wine Tours Near Me - Temecula, California

This was the best experience ever and for such a great price! My friend and I did a birthday trip and this was the highlight. Feliciano and Debbie are the best, so so friendly, and really made the tour extra fun. My only complaint would be that it went too fast - I wasn't able to finish all of my tastings at the last winery. The mimosas on the bus made up for it! read more

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Wife and I and our 2 best friends did the 4 hour wine tasting tour through Groupon. Driver Feliciano and his assistant Debra were great, They had the 20+ passangers on the party bus singing, dancing, pole dancing etc. It was so much fun, my stomach hurt from laughing so much. It's fun to see what a little liquid courage can do. Feliciano took us to 3 different wineries, oak mountain, Maurice Car'rie, long shadow ranch winery they were all great. Maurice Car'rie bread bowl is a must. All in all it was a great experience and we'll be coming back to this wine tasting tour again. Thank you uncorked tours. read more

Uncorked Tours - Wine tasting at oak mountain winery - Wine Tours Near Me - Temecula, California

Terrible! I got an E-Bike tour through Livingsocial and We ended up coming late as we got the wrong address, we had issues to contact the vendor as she gives the phone number to us in very short notice (less than 24h), and the phone number to make an appointment is a different one from the one they have on their website. I finally managed to get in contact with them via this weird chat option you get from Googling the vendor. The owner was extremely rude and was literally blaming us for everything that happened. The waiver wants to make you responsible for any damage to the bikes whether it is your fault or not. Not only that, we ended up NOT going on the tour but she redeemed the voucher anyway and now I'm playing this ping pong game with Livingsocial. My good friend has had good experiences with living social and never had such a bad experience with a vendor until now. This is my first time utilizing Livingsocial and quite frankly I'm disappointed to how living social has handled the situation. I was literally ripped off. read more

It was a amazing sunrise balloon flight, sweet and patient staff! Me and my friend loved it. I would highly recommend this to tried to ask for the photos, called several times, no one answer the phone, as well as email. read more

Uncorked Tours - Wine Tours Near Me - Temecula, California

This was such an awesome experience! Staff was all very kind, and took lots of pictures for us. The balloons were beautiful and the sunrise balloon ride was so pretty. I would heartily recommend. read more

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QUICKIE REVIEW Instead of date night, start it off with this for a date day. PARKING Yes, plenty of it. SERVICE Truly a cool experience.  You get to watch them do everything from setting it up, operating it, then tearing it down.  This is subject to weather but being in San Diego, you have a good chance that you should be able to go out.   Staff was nice and the guy who operated the balloon had a sense of humor. PRICE I got my ticket on Groupon.  I would recommend looking on there or Living Social vice paying full price. TIP/OTHER THOUGHTS The impression you get from the pictures shown online is that this is a private event, not the case.  The basket is divided up into sections and you are sharing the basket with other people.    With that being said, be comfortable with being really close to other people plus the person(s) you are going with.   Staff will take pictures both before and after.  You can also take pics. read more

Uncorked Tours - Wine Tours Near Me - Temecula, California

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Let me start by saying the professionalism of this staff is amazing! We purchased our hot air balloon tour sometime last year but it took awhile before my friend and I could get our available dates synchronized. Even after our Groupon had expired, they honored it and we were able to reschedule at a later date. Well, today was the day however it was cancelled due to weather conditions that would not make it safe or pleasant. We were 20 minutes into an hour and a half drive when we received the text. No worries we said. Let's turn around and find a restaurant that's open at 4am. What we could not believe were the number of unhappy people complaining about the cancellation in the group text. My friend and I were both appalled. The Uncorked Tour staff, including the pilot, remained professional in their responses. This would've been my second time doing this tour. The first being in November of 2022 and they are great. We were fine with safety first and also knowing that the foggy conditions would not make a great experience regardless. Kudos to you all and we'll see you soon! read more

Such a great experience!! Definitely 1 to-do off the bucket list. Tim definitely made it an exciting ride! read more

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Belated 21st birthday celebration. Went to three wineries. The last one was my least favorite because it wasn't as pretty as the first two but they did have three animals to pet. You get 5-6 tastings at each winery. We didn't finish all of the samples because we are such light weights. The second winery was the only place that provided some bread with dip. The tour thank goodness provided some cheese and crackers and chocolate. Appreciate the mimosas and cold water!! The second winery gave us a free wine glass. The trip lasted about 4 hours. If you can, try to sleep over in Temecula afterwards. Joshua was informative and really nice. I liked how he went about taking pictures. Looking forward to seeing it on Facebook! read more

Uncorked Tours - Tour bus with pole - Wine Tours Near Me - Temecula, California

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Super cute to do as a couple but would NOT recommend their engagement. It was so disorganized and just not good. If you are getting engaged, DO NOT use them. Every girl wants a good proposal with a lifetime video to remember and show family and friends. Every girl also wants Great edited pictures (but they said they wouldn't edit and we had to find them on Facebook?!?!) , mostly if you're paying over a $1200 for it. If you are a guy thinking what to do for a special proposal please do NOT do this, go with a company that just handles engagements. Seriously wanted to cry, this was the one most important moment for me and it was completely horrible. read more

Uncorked Tours - Heartbreaking that my one and only proposal was like this. A lot of burry pictures! For $1200 not worth it! - Wine Tours Near Me - Temecula, California

My mom, sister and daughter went on this amazing balloon ride. The pilot was very nice and informative. The views are great. I especially like the fact that this company will not fly if the weather does not allow it. It is very safe. Weather can change and our confirmation came the night before. However, if the weather isn't good on the morning of they still will not fly. Included with her flight were pictures. The photographer was very creative and fun. read more

Uncorked Tours - Right before takeoff. - Wine Tours Near Me - Temecula, California

Let me start off by saying if you have any hesitation about the hot air balloon tour, ignore that hesitation and just do it! I've heard some scary stories about hot air balloon rides and I am deathly afraid of heights. Somehow, I decided to do it and I am so glad I did! This balloon ride was completely smooth, which definitely helped put my mind at ease. The sunrise ride begins by checking in at 5:30am. They serve some light pastries, coffee, tea and mimosas (orange juice). Once everyone signs their waivers, you head onto the party bus for a couple miles until you reach the hot air balloon grounds. Once you arrive, they take quite a bit of photos before takeoff. The ride itself is approximately an hour, give or take. Our balloon reached approximately 4,000 ft. The ride allows you to experience a gorgeous sunrise over the wine country, all while enjoying some champagne. I would definitely do this again and recommend it. Very professional services and photos were quickly uploaded. read more

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We had the best time on our balloon ride! Our pilot, Mike, was so helpful! This was a bucket list item for my husband (terminal cancer) and the staff and Mime did everything to make the day perfect for us! read more

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Best Tours, love their Hot Air Balloon Tour, very nice and awesome ride. Will definitely go back. Awesome pics which they posted in their fb website. They don't post the pictures in the Fb right away, it took three weeks to go back and see. So be patient on that part. They only have champagne during the start of the hot air balloon journey and some water. No snacks. Make sure u go to the restroom before the start of the journey coz there is no restroom available. I was able to use an offer from Groupon so had a good deal. Overall it was a lovely ride in Temecula. read more

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Uncorked Tours looked so inviting especially, with some of their reviews. That being said, I booked a tour for my Birthday and invited friends and family though out California that I haven't seen in quite awhile. I booked the tour in November for December 30th at 11:00 am. I received a text message the night before December 29th at 4:15 pm stating they have engine/transmission problems. The Company cancelled not I. I can't understand why they just have one limo and will not refund our money. I'm going through my credit card and disputing for months now. Very unreliable tour and also read reviews about the husband being inappropriate to women. Do not recommend this business to anyone. We did rebook with another tour and saved the day and had a great time. Uncorked Tours should just except responsibility that it was them that canceled which intern means, refund the money and call it a day! read more

I had a very informative conversation with Elisabeth A. of Uncorked Tours who took my call to discuss wine tours. I'm planning a trip to Temecula soon and once I secure a date; I will book my ticket for 2 people. Elisabeth was very pleasant on the phone. read more

Amazing! My friend and I had the time of our lives! Can't wait to take this tour again with my family and some of my friends.. ultimate girls trip!!! read more

Uncorked Tours - Wine Tours Near Me - Temecula, California

My granddaughter and I traveled from VA to take a hot air balloon ride as the finale for her graduation gift. Uncorked Tours cancelled the flight due to weather. When I explained the situation I was told the tickets were good for a year. We travelled around 3000 miles and could not stay past the the we booked and would not be making the trip again for their timetable. The info on the "insurance" is in very small print and I did not see it. (BTW: my new glasses should be here on 6/18.) When I asked for a refund it was denied based on tickets good for year and "insurance". I would not recommend this tour to my worst enemy. It is a rip-off if you have to travel to get to it. If I had known it was like this, I'd have stop in New Mexico and taken a flight with people who are honest. DO NOT USE UNCORKED TOURS. read more