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    UNC Surplus

    4.1 (9 reviews)
    Closed 8:00 am - 12:00 pm, 12:30 PM - 4:00 PM
    Updated 1 week ago

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    Palette & Parlor - Palette and Parlor Exterior 900 Willow Suite 101 at University Place in Chapel Hill

    Palette & Parlor

    (7 reviews)

    This store is a true design gem (not just in North Carolina but nationally - especially due to…read moretheir robust online offering and incredible design industry knowledge) and the owners (Ivy and John) are absolutely amazing in every possible way - truly the sweetest people. As a principal designer (with a key focus on interiors) at an award-winning national practice, I have worked with countless retailers, supply houses and interiors consultancies. Without question, these folks are my absolute favorite supply partners and I work with them every possible chance I get (note that they also offer trade pricing should you happen to be an architect or designer). Over the years my wife and I have bought several pieces from them at various price points and have always been impressed by their level of service, responsiveness, kindness, enthusiasm and overall product (and industry) knowledge. I truly cannot say enough great things about either the store itself or the people behind it.

    I can't speak for the in-person experience since I ordered online, but from my email engagements…read morewith the founder of Palette & Parlor, Ivy Simon, I have to say this was my most fabulous buying experience. I had purchased an item that turned out to be unavailable until October and while Ivy could have let me wait, she actually emailed me within 24 hours of my purchase to give me a chance to cancel the order if I didn't want to wait. I really appreciated her gesture and ended up keeping the order. She was very responsive through the entire process and I can't rave enough about my experience. Thank you Ivy and as I had let you know, you have a lifetime customer.

    Always Home Furniture Consignment

    Always Home Furniture Consignment

    (29 reviews)

    $$

    I recently had the pleasure of visiting Always Home in Durham, and I must say, it was a delightful…read moreexperience! This consignment store is a hidden gem packed with unique furniture finds and home decor treasures. From the moment I walked in, I was greeted by a warm and inviting atmosphere. The layout is well-organized, making it easy to browse through the diverse selection of items. Whether you're looking for a statement piece or just something to refresh your space, you're bound to find something you love. What truly stood out to me was the exceptional service provided by the gentleman working there. His knowledge about the pieces in the store was impressive, and he went above and beyond to help me find exactly what I was looking for. He took the time to answer all my questions and offered great suggestions based on my style preferences. It's clear he is passionate about helping customers make their homes special. I left Always Home feeling thrilled with my purchase and grateful for the wonderful service. If you're in the market for quality furniture You won't be disappointed!

    Always Home is a nice big store with a friendly staff, helpful service, and a great selection of…read morenice consignment furniture and art pieces! I bought a beautiful painting and the owner came by and helped me with the price since I was going to have to ship it. Beautiful treasures at very reasonable prices. I am very pleased with my shopping experience!

    Hill Country Woodworks - 6-foot Retro sofa

    Hill Country Woodworks

    (8 reviews)

    $$$

    Dave and his partners are brilliant and expert artists. Our experience was absolutely wonderful!…read more We went to Dave with a vision of what we wanted for our master bedroom furniture (bed, night stands, and chest of drawers) and some pictures of styles we liked. Dave got right to creating a few different drawings from what he had heard and seen in our conversations. He was super responsive and open to feedback, and very patient as we changed our minds (wood type, style details, etc... very patient!). When the big reveal came (aka delivery), we were grinning from ear to ear. Even from very detailed computer drawings, you never quite know what you'll get, but our delivery was better than we could have ever imagined. Dave and his team take their profession to the next level, and you will not be disappointed either. On a side note, Dave is very very involved in the community. I only learned of this when we saw his family out at a museum a few months later, but it further warmed my heart to know we were customers to such a talented artist and wonderful man (he is an incredible foster parent).

    Just so we're clear, I would never shop here. It's just not my kind of place. I'm perfectly happy…read morewith shitty furniture that I find on the side of the road. But I'll be damned if this isn't some really fine furniture here made and sold by decent, interesting people. The staff of Hill Country Woodworks makes all of their own furniture from scratch in their shop (located just a few miles away). The stuff in the store itself is sort of a glorified display case, giving the customer an idea of what's possible so to help them decide what they'd like the staff to make. It's a great system put to excellent effect. You can tell talking to the workers that they enjoy their craft, and beyond that, they're good at it. The pricing is a huge thing, since custom-built furniture doesn't come cheap. But if you have the means and you like high-quality furnishings that with a classy, understated elegance, Hill Country should be your first (and only) stop.

    Havertys Furniture - Kitchen setting

    Havertys Furniture

    (4 reviews)

    We visited the store in June 2025 to buy a sofa and clearly mentioned the lady helping us out that…read morewe were looking for a sofa with very firm cushions. We narrowed down to the Jenna sofa which was displayed in the store. We liked the firmness of the cushion and double checked whether the same product with same firmness will be delivered. The lady promised us that we will get a sofa with exactly the same firmness, if not better and they use only high density foam for this product. Unfortunately, what was delivered to us was an inferior quality sofa with very low density foam cushion with lower IFD which sinks in as we sit on it! We contacted the store and they sent us a representative home. He checked the cushions and confirm this is what they have, if we were to ask for a replacement we would get exact same thing. We mentioned that we were promised the same quality like the one in store and he simply replied "then you can take this to the store and exchange this with the one they have on the floor!" Now we are experiencing severe backache whenever we sit on this sofa, due to the lack of support it offers. We paid full price to get inferior quality than what we were promised and the store is not taking any responsibilities to make it right for us. Please avoid this store if possible because what you see is not what you get!

    We spoke to Kent in January of this year. He was very attentive and listened to our wants. He was…read morevery helpful and courteous. That is why we came back to see him for a purchase.

    Ashley Store

    Ashley Store

    (75 reviews)

    $$

    We purchased a bedroom set, in store at the DURHAM, NC location. SORRY to post this on the Raleigh…read moresite but I could not find a way to post on the Durham SITE. Looked and looked for link !!! Anyway, the sales consultant was very professional, patient and pleasant. He suggested an under the bed rug as an accessory we liked it so we added it. We asked about the rug being put down and were told that the delivery would include getting everything set up. On delivery day we were told that don't do rug installation!!! so they put in the whole bedroom set and left the (under the bed rug), in a corner unsealed!! during the delivery they chipped my footboard, so they had to bring a new footboard, they did that today and I asked,,,, again could the rug be put down and again..... was told they don't do it. Called customer service and spoke to 3 very nice people but only to get to where we were told the 3 party delivers can do or not do this, it is at their discretion. Ok well had I know this we would not have bought the rug!!! So then I requested to just return the rug and was told that returns have to made in 3 days!! My husband and I cannot lift the bed to lay the rug, which means we have to try to hire and pay someone, and we didn't want to do that, so we were going to return it, but now we can't do that!!! I feel certain that the salesman did not know this could happen!! But I think it's important that other people know!!! !We were very specific in store about our situation, but yet we are now stuck with a $170 rug that we only bought because we liked it and thought it would put it like everything else. I rated a 3 because the rest of the furniture is nice, so I l felt comfortable with OK and Maybe this is different for the Raleigh Store, but if you are dealing with Durham keep in mind that 3 party delivery does not do RUGS!!!!!!!!!! #verydisappointed

    I went a few weeks ago looking for a manual recliner. I was blown away by how little knowledge the…read moresalesperson had and how unhelpful they were. None of the options in store really fit what exactly I was looking for and I asked about recliners online and she was basically like 'I don't know.' I will not be returning to this location.

    UNC Surplus - officeequipment - Updated May 2026

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