Are they "ultra" or "custom" or "ultra custom"? I am not sure, but here Is what I do know after using them over a dozen times for laundering, dry cleaning, and press needs: 1. I have always received a friendly greeting when entering or exiting the building 2. The stated day/time of completion has always been met 3. I have never had a lost or damaged item 4. I have never been offered an item that isn't mine 5. Everything has ended up cleaned and pressed as advertised If you look at another dry cleaning review of mine in the area, these things aren't a given, even if they should be. This is a consistent business run by solid and friendly owners. -AC read more

This is probably one of the nicest most professional dry cleaners I've ever been in. I went there to clean and preserve my wedding dress and they ask for payment when you pick it up. The wait time is around one month which is not bad considering how fast time flies. It's not like you'll need it any time soon. My dress was full of layers, lace and tulle. They quoted me a fraction of what the boutique in Everett was charging for the same deal. I would highly recommend this place. They did an amazing job. read more

Ultra Custom Cleaners - Wedding Dress Cleaned and Preserved in a box. - Laundry Services Near Me - Bothell, Washington

Quick and professional. I took my mom's wedding dress from 1967 to have it pressed. It was returned to me looking beautiful and ready-to-wear. I don't wear much that has to be dry-cleaned, but if the need should arise, I'd be happy to use and support this local business again. read more

Ultra Custom Cleaners - My mom in the '60s; me in her dress, freshly pressed. 3 - Laundry Services Near Me - Bothell, Washington

Took my daughters expensive sweater type jacket that had suntan lotion container burst n it. Greasy white stains all over. They were great at Ultra- they got it all out! Looks like new. read more

"The owner was incredibly rude. I simply asked why my clothes weren't washed properly, and he actually told me to 'get out'. I won't be coming back again." :( read more

First time there. Brought in a multi spot stained wool blanket. The blanket was cleaned beautifully. Very friendly, very satisfied. Will return. read more

This is by far the best dry cleaner in the area. There is always a friendly greeting and the clothes come back perfectly pressed and cleaned. I've even had small repairs and alterations done here with excellent results. read more

Last time I had my shirts cleaned, one was severely damaged, the owner did not want to acknowledge any responsibility, to the point where an uncomfortable and embarrassing argument ensued while customers waited in line, ultimately the owner yelled "How Much"... At this point, having no interest in $, I answered "that's not the point", and just walked out... The shirt in question, was very expensive. Suffice it to say they lost my business. read more

Reliable service, professional staff, clean clothes -- what's not to like? Came in with a custom suit and shirt that desperately needed some cleaning after enduring some abuse from attending a destination wedding. The pricing and timeline was clear. I got my clothes back like new. Will definitely be coming back for all my dry cleaning needs. read more

Great friendly service. Always done on time, clothes come back looking spectacular! Convenient hours and location.

Very happy with how they accurately identify my items never confused between coat, jacket or sweaters. Environmentally friendly cleaners, came smelling fresh and nice people. read more

Very reliable and kind service at a reasonable price! I will definitely be back! Thank you!

They didn't want to fix my jacket and turn me away.And they didn't even tell me where to fix it.

EXPENSIVE!! They wanted $11 to launder two white shirts. I said, "no thank you" and left with my shirts. I pay $2.70 a shirt in San Mateo CA. $3.50 per shirt if I want them folded. This place wanted $5.50 a shirt. That's a bit to high for me. read more

Still my favorite cleaner in town. Brought him a bunch of men's white button down shirts that had terrible yellow ring around the collar. He did the most amazing job on it. I actually read a bunch of stuff online and tried them and none of them worked. I was ready to throw away five shirts. He charged a little more to get the yellow stains off but he saved me than a $100 buying new shirts. read more

Ultra Custom Cleaners - Shopping strip area. - Laundry Services Near Me - Bothell, Washington

They did a wonderful job cleaning my wedding dress! Got out all the stains- it was amazingly clean and in perfect shape! Highly recommend!

This is a fantastic neighborhood dry cleaners! The attendant is always personable and never fails to greet and get to know customers. My dress shirts are always clean, crisp and with just enough starch. I was very impressed at how well they remove a couple of stains from my suit jacket. The creases on my slacks are always on point and are returned without a single wrinkle. Drop-off is quick and easy and pick-up day can be negotiated depending on circumstances. Prices are reasonable and I appreciate the convenience of available hem/repair services. Location is ideal for weekend errands. They are located in the same complex as Pet Pros, Safeway, and other restaurants. Parking is never a problem despite being a weekend. The combination of superb customer service, fast turn around time and expert dry cleaning are the reasons why I choose to return. read more

Went to these guys to get my suit dry cleaned before my wedding. On time, fantastic job, great prices. Payed about 22 bucks for a full suit and dress shirt. Great work! read more

Ioved there service they provided defenitly the go to dry cleaners for a long time because my shirt was cleaner then ever

These guys are the best. Great work, friendly service, and good prices as well. I don't dryclean as much as I used to, but I was a weekly customer for quite a while and they're consistently great here. read more

Another yelp find!!!! Very nice people with : stellar prices, quality workmanship and great turnaround time. They even did extra work for me for free (replacing my string in my pair of sweats and even ironing them !!!!) I will be going to this new shop any time I need more alterations. Thanks YELP! read more

Absolutely amazing service. I have been bringing very expensive clothing here for over three years now and every time my items are perfectly cleaned in a reasonable timeframe. The owners are too kind as well and always are happy to see me! read more

After moving to Bothell from Ohio we had a hard time finding a good dry cleaners. Ultra Custom was our third dry cleaners we tried. We decided to go with Ultra Custom because of the good reviews. We couldn't be happier with the service! I'm so glad we chose them. The owners and employees are super nice and always talkative. We utilize dry cleaning very often and it is imperative we have good service. Give them a try, we have been pleased! read more

I really like the friendly staff and the quick turn around on the dry cleaning. Very happy with how my clothes turned out.

Nice place, did a good job with the cleaning and alteration. It did take a few days, though. Cost: Dry cleaning pants: $5.50/pair Launder/press dress shirt: $1.45 Alteration (pants in this case): $10 read more

Amazing customer service and stellar quality. I called on a Monday needed a wedding dress of all things completely cleaned. The dress was in bad shape after a night of partying on my own wedding night, and the stains had really set in. But after months of not knowing what to do with it I unexpectedly had someone who wanted to buy it right away so I needed it cleaned in less than a week! After calling other places who refused to do the rush order, Ultra Custom Cleaners took the dress and agreed to have it cleaned by Friday of the same week at 5:00pm. Not only was it ready to be picked up early on Friday morning, but the dress looked brand new, with not a single visible wrinkle or smudge. I regret not taking before and after photos because the difference was remarkable, but I'm glad my wedding dress will now make another bride feel beautiful on her wedding day thanks to this top-of-the-line family-run business. read more

The staff here is AMAZING! I have used many different dry cleaners in the area but I'm always blown away at how flexible they are for pick up times. My clothes have always been clean and well pressed, I have even had them sew a few items and those items have always been returned with exceptional work done. They are always busy for a reason, it's because I am not the only one who depends on their cleaning and customer service. If you're reading this stop,and just take your items to them to get cleaned, you will be pleased with the end result! read more

I went here for the first time today and really enjoyed my experience here. The gentlemen working the cash register I assume is the owner. He was very friendly! I dropped off 11 collared shirts and a blazer. It was only 30 dollars. I think that's great for dry cleaners! I received it on thin wire hangers and covered in a plastic sheet like all other dry cleaners do. The clothes were as I would expect them to be: very clean and well pressed. Also, they are located in a great spot. The cleaners are right next door to Safeway and a pet store, so it makes it super convenient to knock some other errands out. This area is decently busy, but the stores are spread out and feels less crowded. The parking lot also is pretty spacious. I would say that you could easily find a spot close to wherever you are planning on stopping by. I would definitely would go back to this place. read more

Left 4 items with them and unfortunately one of them was damaged. I wasn't sure if this item was ok to dry clean, but they inspected it and said nothing so I thought it was ok! read more

Ultra Custom Cleaners - One leg damaged - Laundry Services Near Me - Bothell, Washington

Nice people who work here, and the establishment looks to be well taken care of. I brought in a shirt and tie, both of which needed a stain removed. The price was great, and they returned the items on a hanger with a protective cover (clear plastic, nothing fancy but does the job). Will be returning! read more

I was tempted by the good reviews to try this place for a comforter that needed dry cleaning, it came back all torn and seams are ripped. The filling of the comforter is clumping which is what I wanted to avoid in the first place so I decided to turn to the pros, which in this case weren't so delicate at least with comforters. May be the case is different with clothes but I'm not willing to risk it, so bottom line I do not recommend this place for dry cleaning! I attached photos. read more

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Took in a few winter items! They did an amazing job, the jackets look brand new! So thankful to have found a good dry cleaner. 10/10 recommend. Will be coming back. read more

I took a dress in to be taken out in the back. I wanted maybe to add a piece of lace (which I provided) to be added to the back to widen the upper part of the dress. simple alteration right!?!? well the lady that works there told me that it was IMPOSSIBLE and to add something to the back would be too much work. so I took it to another alteration place and they did it just fine overnight!!! ummm why not just tell me you are lazy and don't want to do it. I will NEVER take anything there. they were snooty and rude and were no help when I was in a pinch read more

Great customer service for my alterations. Even over a Holiday they turned my order around very quickly!

DO NOT USE THIS DRY CLEANERS!! We took my daughter's prom dress to this cleaner based on the good reviews. They might do okay with day to day cleaning but they ruined the sequences on her dress. The right side is a different color than the left side. When my daughter asked him about it at pick up, he claimed it was brought in that way which was not correct. He yelled at her until she was in tears and left the store. We understand mistakes can happen but it really ruins this dry cleaners credibility when they don't admit their mistakes. read more

I rarely have the need to dry clean, but I needed a suit cleaned. Read the ratings here. Tried it for first time. Very good experience. Ready on day I wanted and early. Owner checked order before leaving. Owners very friendly and professional. Told them first time and owner said nice to meet you. A simple greeting but lasting good impression. Prices? Likely reasonable, since I don't have a recent range of places to compare. Shop tidy and well run. It's close to work, so a lunch trip works perfectly for the Ivar's nearby. I will definitely be back. read more

I loved this place! The woman who runs it is super sweet, and the prices are reasonable. I have never been much for dry cleaning, but I brought a bag of dresses to Corry's dry cleaner and was told that it would be $20 per dress, and $15 each to press my toddler's cotton dress. I didn't know if that was normal for dry cleaning, but I tried not to let my jaw hit the floor when she quoted me. In the car I called Ultra Custom Cleaners, and discovered they were much less expensive. I was so happy with their work and friendliness. They got a 3 month old grease stain out of one of my favorite dresses, and steamed my veil for my wedding at no extra charge. I will for sure be returning for my other dry cleaning needs! read more

Bellow is my first and last experience with this business. I brought in a cotton blazer for cleaning which did not have any stains just light overall soiling and an unclean smell from wear and storage. I did not check it when I picked it up from the cleaners. It looked nice enough in the plastic bag. However, when I took it out of the bag at home, it looked and smelled exactly the way it did prior to the cleaning except the body of the blazer appeared to be hard and carelessly pressed (if I can judge from a few pressed in wrinkles on it); the sleeves were completely left alone and still had wrinkles at the elbows from wear. I've been disappointed with dry cleaners before, but have never felt quite so boldly swindled. read more

I brought my wedding dress here to be cleaned and preserved after my wedding. I had an outdoor ceremony followed by formal photos in muddy grass so there was a good amount of mud plus some chocolate frosting on the under-layers/bottom lace of the dress. First off, Ultra Custom was a third of the price of other places that had given me a quote. I was charged $230.00 total for the dress cleaning (large dress with a lot of layers of tulle and lace) and the preservation box. It was definitely worth it. My dress looks pristine and is placed in the keepsake box with a plastic window and a structure inside of the dress that keeps it from shifting around and getting crushed. I'm impressed. Not sure what I'll do with my dress in the future but leaving it hanging in my closet and filthy felt like I was abusing it. read more

This place was recommended by an acquaintance. I went today to fix the zipper on my purse. The lady fixed it right away, and when I tended my ATM card, she she said no, it's free. That was really kind of her. Next time I have something to clean or repair, I will definitely go to her. read more