Took a dress I purchased off line to have a zipper replaced. I was quoted $35 dollars. I should've…read morethem write out a pick up ticket because at pick up I was told $45. Plus tax. My advise is have them write the amount on the pick up Ticket. Other than that the zipper was great.

I dropped a white dress with some embellishments and layers for them. I asked the front desk lady…read morehow much they charge for dress and she told me $30, but because mine had more layers it might be a little more than $30. She left a note for the owner to call me so we can discuss the price. This man did not call me and charged me $250 + tax. I told them I wasn't paying that much for dry cleaning a dress and because he didn't call me to discuss the price before assuming I was going to pay that much for it. He offered 10% off but I refused, and he said I should give him 30 minutes to come by the store. I came back after one hour and he still didn't show up. Anyway, I had to pay $137 at the end of the day so I could pick up my dress for my photo shoot. I will never go back there as their service is terrible.

On time and a reasonable price. Very friendly staff. Parking at this shopping center is always an…read moreissue. Easy to drop off or pick up and grab a bite at lunch nearby. It's convenient from my office. More expensive than some dry cleaners in Mooresville but this spot saves me about 40 minutes driving time.

Terrible 1st time experienc. They ruined my $300 garment COMPLETELY. Beads are off, stains are…read morestill on there. I chose this location because it was referred. they had no solution to ensure I was a happy customer or returning customer. I do not recommend this place if you want QUALITY service and your money's worth.

Terrible Service. Dropped off a 3 Piece Suit for Cleaning and what i received was a Different…read moreBlazer and Vest. They Found the Blazer but not the Vest ?, it is a Matching Set and was told that is what i dropped off. Slacks still had stains on the Pants legs. First time there and i am trying to be Reasonable honestly i wound not trust them with a pair of socks!

Always a delight to see him! He's kind and caring. He's always interested in how my day is going…read more The clothing is always done perfectly. It's a great neighborhood feeling when I drop off or pick up. How many can say their dry cleaning trips are something to look forward to?

Beware of Birkdale Cleaners! They shrank my $278 Eileen Fisher Boiled wool sweater in half. They…read moredidn't apologize or offer a solution. It was obvious because I took two in at the same time and one was fine and one was 1/2 the size. The reply was," It's not my problem, you need to complain to place where you got the sweater. What? That's just not right. Shame on me for not reading the prior reviews. Don't make the same mistake I made. #birkdalevillagecleaners #birkdalevillage #birkdalevillagenc

This was by far the worst dry cleaning experience ever! I took my brand-new garment in, having only…read moreworn it once, and when I picked it up, it was completely ruined with horrible discoloration. The dry cleaner clearly used the wrong chemicals or process on my garment. When I confronted the owner, he flat-out denied everything and ran away from his responsibility like a coward--no apology, no compensation, just pure negligence. If you have valuable or high-quality clothing, do NOT bring it here unless you want it destroyed! To make matters worse, they are not even BBB members, meaning you have no real way to hold them accountable. They know exactly how to get away with ruining your clothes without paying a dime. And trust me, who knows what they're really doing with your clothes? For all we know, they could be sending them somewhere else and cleaning them with thousands of other people's dirty laundry. Absolutely disgusting and unprofessional. A business that destroys customers' clothing and refuses to be accountable does not deserve to operate. If you value your clothes, stay far, far away from this place! If there were a negative 1000-star option, that's exactly what I'd give.

$9.95 to clean a men's button down shirt! Crooks. I will drive 3 miles further and pay $3.35. Did I…read moremention they are crooks? Thanks for nothing, Collins. They ruined it.

Way downhill since new ownership. Have given a few chances. Recently brought 4 small rugs in and…read moreshowed photos ahead of time to ensure they could clean the material. Dropping them off was a disaster as the cashier put the wrong prices in about 8 times. When returning to pick up they told me that the ones I asked about ahead of time were unable to be cleaned. The woman that I dropped them off with came out from the back and said "she's finally here to pick them up?" and then proceeded to tell me to take them to a laundromat. The ones they did clean don't even look like they were cleaned. Won't be returning to this location.

We are very pleased with Prosperity Cleaners! We switched from another dry cleaner, whose prices…read morehad continued to increase, and found much better prices here, as well as excellent service. Highly recommend!

they do an excellent job and very pleasant. I will recommend them to anyone that is looking fair…read morequality service

The very kind lady replaced a zipper immediately for me so my daughter could wear a dress for a…read morefuneral. So very kind of her and she did an amazing job!

They significantly shrank my shirt, and when my husband brought it back to them they pointed out…read moretheir sign that says they're not responsible for shrinkage. I've never even heard of something shrinking when dry cleaned and the fact that they have a sign up tells me this happens often there. We will not be going back there.