The Asian lady had horrible customer service after I paid to get my clothes dry cleaned their…read more Black Americans should not support this business....

My husband and I have been customers for over 15 years and I drive out of my way to bring our dry…read morecleaning and alterations here. They know us by name, and are so friendly and helpful. From mens dress shirts to sweaters and special occasion dresses, and clothing alterations we are always happy. Never had an issue in all that time and will continue to use Fancy Care Cleaners University!

I used to live in Durham and I was not impressed with this laundromat compared to what I was used…read moreto. I only go to the laundromat to wash blankets and comforters. North Tryon Laundromat is very old but clean.

This was such a clean laundry mat. The staff was so friendly and greeted me upon entry. I had a…read morebroken dryer so I looked at reviews for laundromats in my area and this had the best reviews. I highly recommend you try this place for your laundry mat needs. I love how they also take cards so convenient.

Took a dress I purchased off line to have a zipper replaced. I was quoted $35 dollars. I should've…read morethem write out a pick up ticket because at pick up I was told $45. Plus tax. My advise is have them write the amount on the pick up Ticket. Other than that the zipper was great.

I dropped a white dress with some embellishments and layers for them. I asked the front desk lady…read morehow much they charge for dress and she told me $30, but because mine had more layers it might be a little more than $30. She left a note for the owner to call me so we can discuss the price. This man did not call me and charged me $250 + tax. I told them I wasn't paying that much for dry cleaning a dress and because he didn't call me to discuss the price before assuming I was going to pay that much for it. He offered 10% off but I refused, and he said I should give him 30 minutes to come by the store. I came back after one hour and he still didn't show up. Anyway, I had to pay $137 at the end of the day so I could pick up my dress for my photo shoot. I will never go back there as their service is terrible.

Horrible experience. My items are severely damaged. I took a wool coat that is severely pilled,…read moredirty with a substance, and came back with a hole. Another coat all the fibers completely ripped out. scarf holes and loose fibers. The damage is extensive.

This was my first time using Tide Cleaners, and they made a strong impression. The staff welcomed…read moreme in without any fuss, the place felt organized and calm, and the whole process was easier than I expected. My clothes came back looking great, pressed well, and handled with real care. As a new customer, that kind of consistency builds trust fast. If you're looking for a reliable cleaner that treats both you and your clothes well, this is a solid choice. I'll definitely be returning.

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

-wish I'd done my due diligence before hiring her because it's clear I'm not the only person who…read morepaid for but didn't receive a "deep clean." We just finished up a renovation and my son has severe asthma, so I figured I'd splurge on a deep clean. She quoted me $700, which was about $100 more than I have paid in the past but I wanted to use her since she's a single mom and I prefer to use small women owned businesses. My home is 5600 sq ft and a deep clean typically takes 4-6 hours with two people. She was there about 2 hours when I told her I'd be picking my son up from school. I told her I'd be in and out of the house all afternoon but would put the $700 cash on the counter in the off chance I'd stepped out when she finished. 15 minutes after I left she packed up, took the money, and left. My house was filthy. She cleaned half the house and left. In no way, shape, or form was my house deep cleaned. It wasn't even a standard level of cleaning. The tubs were filled with dust, appliances not cleaned, floor was filthy, trash not taken out. I sent her a text when I got home asking why she didn't clean the other half of the house. A few hours later she texted me back and claimed she left to get drinks and her phone died. I have multiple texts from her admitting to leaving without finishing the clean all while taking the $700. She asked if she could come back to finish the next day after I called her out for taking the money but at that point I wasn't comfortable having her back in my home.

Paid for a full deep clean (360$). House was barely touched. House cleaner was there for under 2…read morehours and tried to tack on multiple services through text in addition to what was already promised. Many surfaces were untouched. Cleaning supplies from our home were taken as well. Tried to get partial refund but owner was very uncooperative and told me we should have hired a better team of cleaners. Terrible!