As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Horrible experience. My items are severely damaged. I took a wool coat that is severely pilled,…read moredirty with a substance, and came back with a hole. Another coat all the fibers completely ripped out. scarf holes and loose fibers. The damage is extensive.

This was my first time using Tide Cleaners, and they made a strong impression. The staff welcomed…read moreme in without any fuss, the place felt organized and calm, and the whole process was easier than I expected. My clothes came back looking great, pressed well, and handled with real care. As a new customer, that kind of consistency builds trust fast. If you're looking for a reliable cleaner that treats both you and your clothes well, this is a solid choice. I'll definitely be returning.

I am absolutely dumb founded by my treatment at Plaza Cleaners. In the past they have lost our…read moreitems and had to call to have us pick them up. i decided to give them one more try. To my surprise I was met with rolling eyes and snide Lois. When I asked if everything was alright I was told "I dint know why you keep coming here! you and your husband always complain. She called me a B_ _ _ _ And told it would take 24 hours to get my money back. The waited for the manager who was not much help and didn't reprimand her that I know of. I will not be back and suggest that no one goes there!

I will never go back to this place. I dropped off 5 dress shirts and asked for medium starch. My…read morewife picked them up yesterday and I can not believe how wrinkled they are. The shirts are brand new and they are more wrinkled than when I drooped them off! It doesn't appear that any starch was used. I can't take them back to have them pressed again because I am leaving on a trip tomorrow. Beware!

I LOVE Tide. You pay a little bit. But the perks are they are valet, so they come get & bring your…read morestuff so you don't even have to get out the car. Great Tide smell of your clothing(not overpowering)... constant coupons through email.... Usually one day turn around ...You always get an email when your stuff is ready ... and my favorite, when they keep your card on file you can pick up your stuff after or before hours. So if you're running behind and they're about to close, no worries. They have a kiosk and you can still get your cleaned garments.

I love this place. The staff is friendly and my clothes are always done on time. I highly recommend…read morethis place.

Great quality service from start to finish. The staff was professional, friendly, and made the…read morewhole experience smooth and stress-free.

They are my local cleaners, so I haven't checked out the competition. They only have 2 employees, 1…read moreof whom is there 5 days a week. The other fills in on her day off. They are both very nice, and the regular knows my name when I walk in. I'm cheap, so I only take shirts, no pants or other garments. They charge $2.25 to dry clean a shirt, which seems like a good price.

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

I dropped a white dress with some embellishments and layers for them. I asked the front desk lady…read morehow much they charge for dress and she told me $30, but because mine had more layers it might be a little more than $30. She left a note for the owner to call me so we can discuss the price. This man did not call me and charged me $250 + tax. I told them I wasn't paying that much for dry cleaning a dress and because he didn't call me to discuss the price before assuming I was going to pay that much for it. He offered 10% off but I refused, and he said I should give him 30 minutes to come by the store. I came back after one hour and he still didn't show up. Anyway, I had to pay $137 at the end of the day so I could pick up my dress for my photo shoot. I will never go back there as their service is terrible.

Took a dress I purchased off line to have a zipper replaced. I was quoted $35 dollars. I should've…read morethem write out a pick up ticket because at pick up I was told $45. Plus tax. My advise is have them write the amount on the pick up Ticket. Other than that the zipper was great.

It's pretty unbelievable this place is still open for business, I was hoping after they rebranded…read moreit might actually be better. Was there yesterday to do some laundry, none of the washing machines had cold water. Only two customers in the store and they were only 4 to 5 washing machines available, all the other ones are temporary not working. But once you wash your clothes then you have an issue of drying them seem like 90% of their dryers are broken. Would not recommend this place for anybody.

This place still has the Washroom signs but also has Lapel Drycleaners, as it was a buy out…read more Feeling confident and furious my comforter wasn't cleaned as it still has the same "not fresh"smell and texture. I took my dryer sheets and they were returned ultra stiff. Later found out I could have saved $5 and used a local pick up and delivery (but wouldn't be same day-overnight instead. I've seen their pink mini van in our neighborhood before. I am going with them!

I only dry clean a couple times per year, but have never had any issues. I have used this dry…read morecleaner nearly a decade. Staff is efficient. Building is clean. I plan to keep using this dry cleaner and would recommend.

Great place, no complaints. Fair pricing and friendly. All clothes cleaned and pressed in house.read more