Choosing Ultimate Installz to service and repair my doors and windows was one of the best decisions I've made. Their team was incredibly professional, punctual, efficient, and delivered true white-glove service from start to finish. I have Hopes doors and windows, which are a premium product and can be difficult to find qualified technicians to service and maintain. However, Ultimate Installz handled everything with expertise and confidence, making the process seamless. I'm extremely pleased with the quality of their work and the level of customer service they provided. I highly recommend Ultimate Installz to anyone looking for exceptional door and window service. read more

Can't thank Jayson & Jesus from Ultimate Installs enough for coming out to troubleshoot a leaking window along with fixing a few of our Marvin French doors with loose hardware! Super knowledgeable, professional, and just great to work with. In short, Jayson made a frustrating situation way less stressful and got everything handled quickly. Will hire again -- highly recommend. read more

Ultimate Installz - Marvin French Door - Windows Installation Near Me - Huntington Beach, California

Thumbs up to Andy Clark, they were on time and doing a good job. Surely will recommend them. Sky Line Developing & Construction read more

UPDATE: Job was in Laguna Niguel. I can back all of this up 100%. We proved that your people weren't there when they said they were, using time stamps on video. Your company tried to bill us for a custom window that wasn't even installed!!! Just a cavalcade of nonsense and ripoff. If you want me to post a pic of the fraudulent billings I can. Or maybe I should just send the receipts to the CSLB. Hmm. ......... RUN do not walk AWAY They tell you they're on the job when they're not (everyone has security cameras, folks). They charge you for work they didn't do, and then you have to fight them to take the charge off. Scheduling is a nightmare--the wait is insanely long. I deeply regret investing in custom windows from Kolbe. Why? Because the only folks who were authorized to repair our windows after our General Contractor stripped the cogs on two of them, and painted many of the others shut, was Ultimate Installz. Just a terrible, awful, distasteful experience. And expensive as ****, too! read more

Would not recommend Ultimate Installz at all. Worst service, very expensive, not very clear on their pricing. Should never have hired them.

These people are in the business of scamming not servicing !! One of the worst companies I've ever had to deal with. They made us pay out a $400 invoice for an assessment that was never even completed. When I asked if I could wait to pay until I had seen some proof of work, they said they will charge me interest on the already exceptionally high price if I did not. They "promised" to send another technician out for free to complete the forcefully paid in full $400 assessment (which I had to wait a month and a half to be put on the schedule for), and then cancelled the day of "because I did not confirm (for the fourth time) quickly enough." All in all, after being forced to pay the ridiculous "assessment fee," I never even received an assessment. I do a lot of projects like this for my work and Ultimate Installz has been by far the most unprofessional and rude company I have ever dealt with. Please save yourself the stress and the money and go with someone else! read more

In short, priced as a Premium Service, but do not stand behind their work and nickel and dime. - Repair work was done initially to what appeared to be a high degree of quality - As issues came up in the coming months, I reached out for a consultation, despite it being a follow up to their own labor they stated: (i) no warranty for their labor, (ii) $450/hr to even come look at the problem (regardless of travel). As a service, they should pick a bucket - premium pricing and premium service, or lower pricing and nickel and dime, but this is the equivalent of buying a business class ticket and being asked to pay for a soda read more

Very disappointed. Seems like they just want to charge you for the assessment of the project (more than $400) then they don't act like they want your business. They said that we had to pay the invoice for the assessment BEFORE getting the bid on the project. Isn't that the point of getting the assessment? Finally I asked them to submit the bid before payment and they gave me a blanket labor bid for the whole project which isn't typical. They stated that they don't charge labor by the hour for repairs, that the bid included the labor for the whole project. Just doesn't seem right. Then I asked for a more detailed bid and he said he would have to charge me another $100 to change the bid...This is terrible customer service. read more

The company gave me a quote for parts and labor. The work wasn't done in the hours they were supposed to be done in and they had to come back, charging us for more labor. Then there was an issue with their work and they took no accountability. Now they want to charge us for more labor to fix the issue. Very disappointing. The head guy is responsive but to have no accountability for their work is unethical. read more

we ordered new weatherstripping for our door. we waited awhile to get it. they installed it and the coordination was easy but at the end of the day they didn't fix the issue and wanted to bill us AGAIN for their labor. they took no accountability. read more

I called to get a quote. Mary took my call and asked me for dimensions and then never bothered calling back for a quote. They're either too busy or don't care read more

We used this company to install 6 automated glass doors for our family beach home in Manhattan Beach. They did an excellent job and had good pricing as compared to the other guys. They were always on time and responsive to questions. It is thee BEST investment for our home and it's re-sale value by far! Our house looks AH-MAZING! We couldn't be happier with their work! We highly recommend Jayson and his team at Ultimate Installz. read more

High quality. They know their stuff about windows. But very expensive. They charge for site visits so they can prepare their bid or proposal. read more

Awesome experience. Ultimate Installz definitely goes above and beyond the call of duty. Thank you UI! We will be calling on you again!!

I'm very thankful this company exists. After our contractor installed our bifold door out of plumb and out of square, Ultimate Installz came in and saved the day by reinstalling it correctly. They were efficient and worked quickly. They wore masks and were thoughtful. Scheduling the job took a few weeks but it seems everyone is super busy cause of covid. Big thanks! read more

I hired Ultimate Installz to install some Nana Wall doors. They were recommended by the sales people for Nana wall. I'd give Ultimate 1-star if it weren't for the final product; the installation was excellent and beautiful. On that front I can state a quality job. Their customer service, however, was less than steller, as evidenced by my experience of paying $500 for them to unload the product when delivered. It was a big mess, with horrible project management and a huge lack of accountability on their end to take any responsibility or see that they may have provided a stressful experience. I paid $500 for someone to be there between 10am -2pm for unload. No one showed up. After numerous calls from me and my wife, we were finally told the "guys are on their way." They arrived at approximately 1:40pm, with the delivery guy waiting over 20 minutes (my wife had to strong arm him into staying). I brought this to their attention and stated I'd like a reasonable conversation and consideration for a discount. What I received were two office managers defending the behavior and making it seem like they did me a favor, a "courtesy," by charging me $500 to track them down and barely make the off-load. "We had to take guys off another job," they stated. "We were there by 2," they reminded me. Yes, you were. And the experience was awful and stressful, with no prior notice that it would be this way. So if you don't mind the stress, the actual work is great. But don't hold your breath on feeling confident it will all go smoothly. Use someone else if you want customer service. Updated!!!!!! 11/20 to reflect resolution: I upped my review from 1 to 4 stars for two reasons: 1-the final product was, again, excellent. 2-after getting nowhere yesterday regarding my unhappiness with off-load fee, I received an email today that the issue was further discussed and I was being refunded 50% of the fee. I've heard very nice things about the owner, Jayson, from my contractor and door salesperson. I imagine he may have been part of that decision. So, thank you for hearing my frustrations and being reasonable in the end. Glad to report issue was resolved. read more

They installed 16ft Fleetwood sliding doors for us last week. Based on our short term observation everytbing was completed as promised. Highly recommended. Great staff. Very professional and prompt. read more

Jason and his team have been amazing. They were very helpful through out the entire process of selecting, purchasing and installing my 5 panel glass doors. Phoebe was our lead coordinator and she was very impressive with her follow up and attention to details. The install crew was very professional and the final product looks amazing! I highly recommend Ultimate Installz. read more

Jayson and his team are amazing. After suffering for 5 years with leaks due to a bad fleetwood glass door and window installation by my contractor, Jayson was the only person (after numerous consultants and attempts by my original contractor) to finally identify the leak issues and come up with solutions...and even when one leak continued to vex us all, he stuck with me until we finally found and fixed the last leak. I will forever be in his debt. If you have hard to fix water leak issues at your home, I highly recommend Jayson and his team! They are the best at what they do. read more

Highest rating. We had a window crank breakdown after years, It turns out that (in the decade that had gone by) the manufacturer had created a new design for certain parts. Team leader/owner Jason and the actual manufacturer team) arrived in a coordinated timely manner, confirmed that the new parts were indeed needed. Jason clearly knew the parts of the high end windows (and doors) that had been used throughout our home. He explained and identified the necessary parts and fix. Jason and his 'Ultimate' team coordinated getting the parts and personally installed. (They had to bring a super long ladder and worked in sweltering heat) at no extra charge. They were congenial, educational and very skilled/efficient. We would absolutely re-utilize their services, especially for anything related to the quality (Fleetwood) windows and doors. They made a 'challenged' situation far less stressful, with 'top notch' efficient work. read more

I sell Anamar windows and Doors direct from the manufacturer in Montebello CA and I was interested in finding new installers that had master certifications. It was very unclear how Ultimate Installz operated even after several calls to the office. I filled out the form online and attached a detailed window schedule. Needless to say I felt like I was pushed back day after day until 8 days later I received an estimate that was very expensive ($3000.00 for 10 windows!!!). To be fair, I had requested a quote for RETRO WINDOWS and they quoted for NEW CONSTRUCTION. They seem very disorganized in my opinion and I doubt I will ever use their service in the future. And just as a side note, what is with the $500 unload fee!!! I had hoped for a better experience and a long term relationship with a great installer, but I found neither with Ultimate Installz. I hope they use this review to better their service. Sorry to be so harsh, but I have no patience for the run around. read more