Update on 8/27/2026
Joshua edited his 8/22 comment on 8/26 after I posted the "PAID invoice" image in response to him calling my review a "fake review" on 8/22.
His edited comment states that the company uses "hardcopies for estimates/invoicing", trying to invalidate the "PAID invoice' image shared.
Joshua - Would you like to see the image of the $6700 check you deposited for the repair payment?
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Update on 8/22/2026
Based on Business Owner's (Joshua L) reply on 8/22/2026 calling my review a "Fake Review". I AM ATTACHING MY PAID INVOICE to this review so that OTHERS CAN BE WARNED.
I was contacted by someone from Joshua's team, offering to "settle" the issue and remove the my review after I posted my initial review on 7/24. However, the "settlement" never came.
If you think about hiring this company, this company is NOT LICENSED, I just hope no one else has to go through what I had to go through.
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Orig review posted on 7/24/2026
Clean Out Pros LLC REFUSED to provide their license number.
There is no record of the company in Contractors State License Board, https://cslb.ca.gov
I made a mistake of hiring Clean Out Pros LLC for a roof repair after reading the positive Yelp reviews. Josh from Clean Out Pros LLC is unreachable, so, I can only leave a review here.
SUMMARY
The roof repair failed in the next rain following the repair, Clean Out Pros came out to inspect the leak (in the same area they repaired) and said a larger area of the roof would need to be re-roofed since the house "shifted".
I hired a licensed contractor to repair the same roof area, only to discover the repair work was not done correctly, the new waterproofing paper was installed on top of the old waterproofing paper and the actual repair area is smaller than what was quoted, missing the actual water intrusion point.
DETAILS
Clean Out Pros LLC performed roof repair work, and the repair was provided with a written ten-year warranty as reflected on the invoice. I relied on Clean Out Pros LLC's representations regarding the quality of the repair and the warranty coverage.
Unfortunately, the repair proved defective. Beginning on or about October 14, 2025, following rainfall, water intrusion and leaking occurred in the same area that had been repaired by Clean Out Pros LLC. The leak continued during subsequent rain events. I contacted Josh from Clean Out Pros LLC regarding the problem.
On or about October 21, 2025, Clean Out Pros LLC inspected the area and advised that the prior repair was adequate and that a LARGER area of the roof would need to be re-roofed.
Concerned by this explanation, I obtained independent inspections from several licensed contractors. The inspections revealed significant deficiencies in the work performed by Clean Out Pros LLC, including:
1. Waterproofing paper was improperly installed on top of existing paper rather than underneath it, contrary to applicable roofing standards and resulting in water being able to flow beneath the new material and enter the home;
2. Damaged plywood was only partially replaced, leaving portions of damaged material in place;
3. The repaired area was substantially smaller than the area represented and promised, comprising approximately seventy percent (70%) of the agreed repair scope.
I retained a licensed contractor to correct the defective work in the same area, the licensed contractor actually charged $2300 LESS than Clean Out Pros LLC, and the leak stopped completely. read more