Kevin & His Son gave me impeccable customer service today. Great communication, kind and even moved my car, charged my battery and went above and beyond. Not sure why there are so many bad reviews about Them, must just be a lot of haters in Paso. read more

- I bought speakers that I ended up not needing. I literally Tried to do the work myself to avoid having to come here again. Got past my ability and went to the shop to return the speakers but you are unable to get a refund so I figured I'd let them have a crack at fixing the audio because I didn't want to be out the money. Booked an appointment for 8 am drop. Both the owner and the son were there and refused to acknowledge me because it was before 9am. I literally wanted to talk to them about possibly replacing the deck and spending more money in the shop as well as installing a subwoofer. After I was ignored by the owner and dismissed by his son, I decided to go with my gut. I took back the $300 worth of speakers and will now be taking my money to a professional shop. Sidenote, I was a return customer and have spent a couple thousand dollars at the shop before even though the customer service was not much better in my previous experience and the work was shoddy and ended up continually draining my battery Honestly it's my fault, I've had a poor experience every time. It's the only shop in Paso. Someone please fill a need and open a new shop read more

Owner is as shady as they come. Tried to keep the business local but he is a one & done. Meaning- he'll sell you on the one time service & when it blows up(because it will) he'll say it's not covered & try to resell more of his garbage. Go to SLO. Those guys take care of their customers w/out an argument. Not sure how this guy is still in business. He must be selling something else from that building read more

Keven and Kameron are the best! I had a new antenna installed on my truck, and the service was top-notch at a very reasonable price. Thank you, guys. You rock! read more

After going to the dealer 2x in 2 years to have the deck replaced due to a bad design, we went to Ultimate and Kevin recommended an excellent deck which after about a year now still has no problems. You really took the time to make sure we got it just right. Thanks Kevin read more

Ultimate Car Audio - Electronics Near Me - Paso Robles, California

Spent 400 bucks on a nice front and rear facing camera. Had it installed for half that amout. After installation the front facing camera was blocked by the rear view mirror. I got it Re-installed and this is what I come out to.. it hanging by the wires. I wouldn't recommend moving forward. Tia read more

Ultimate Car Audio - Re-installed front facing camera. 1st time it was put in where the camera was blocked on the whole left side of the vehicle. - Electronics Near Me - Paso Robles, California

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Cars dirty but how can you call this place professional if you can't even have cable management but also spend 1500 dollars just for kevin and his kid to blow them out and receive a junk of an amp as a lone even though they blew my amps out. This guy just has many excuses and blamed old technology for blowing out my amps. Nothing has changed I guess the dude doesn't know how to tune the gain . Don't go there are better places. Also it's been a year since this happened just don't come hear it's ridiculous how a guy can charge 200 + for labor and I don't even know what door speakers I have cause he never told me or the 90 dollar stereo that he sold me and the garbage fuse that he installed if anything I should be getting a refund for installing garbage read more

Ultimate Car Audio - Amp that Kevin installed - Electronics Near Me - Paso Robles, California

So the guy that runs this place has a very poor attitude and is very quick to rip you off. I got into it the first time I was here about a service I was paying for directly through the mfg website that he was trying to charge me again for. Gave me some spiel about how he's been "running this business" for over 20 years and never heard of paying online. Tried telling me I was behind on my payments when he just couldn't read the date correctly. Fast forward a couple months, I just found out he's been charging me extra on top of the monthly service fees. Don't go here. You will be disappointed, talked down to, and generally dissatisfied. read more

Brought in my can am had new speakers lights and gps installed Kevin and his son did an amazing job. amazing customer service and quick to respond. read more

Amazing business..Keven is super knowledgeable, did exactly what I asked for and went above and beyond. Truly was happy with his business and his work. read more

** buyers beware** Would give zero stars but that's not an option. My husband went and bought a part to install a stereo into his truck and got home and opened the instructions and realized it wasn't what he wanted. I came into the store to return it today (two days later) and the owner said he wouldn't give us our money back, only store credit because "he's been burned too many times" Instead of trying to support local, buy your items online for far cheaper read more

I give these guys zero stars The only reason there is one star as it would not allow me to post without selecting at least one Beware, beware beware I spent $1700 on a set of speakers and an amp. I brought my car back into them a total of six times between installation in December & April telling them there is no sound at all from the rear speakers. They eventually replaced the amp they had put in & replaced two of the speakers. They never provided me with any paperwork. Even when I ask them, I want to know what brand and model the amp is I want to know what the speakers are they did not provide me with that. The stereo still sucks! I have no proof that they ever put in anything. What they put in sounds like bottom of the barrel for an entry-level car if that. They have a sign boldly placed at the register that says there are no cash refunds, store credit only with receipt within 30 days. What they provided me was Garbage I would not recommend this place to anybody. Steer clear of these guys. read more

Not even 1 star worthy... took my 07 jeep wrangler to them too install my stereo,amp,sub...stereo shop right...??? That's what they do right..??? I drove my jeep in and left on a tow truck and been at mullahey jeep since may.. regardless because I do good fair buis I still paid the stereo shop over 300$ no discount no nothing just it wasn't there fault ...they didn't do it.... never once has it had a electric problem or work done to it obviously something got cut or grounded out on... I'd say at least a half price discount or a sorry would of been better then just acting like they did there job now pay them which I did now I'm paying a mechanic to trace down wtf your place of buisness done... pretty sloppy work and customer care I'm now at about a $ 5k stereo And car less for over 2 months.... read more

BEWARE: In a small town there are shining examples of great local businesses. This is not one. They have no care for the customer or their car. They will do 3rd rate work and break recklessly break interior in the process. read more

Had an appointment for 9 AM. Upon arrival, the store was not even open at 9 AM. Then when opened, he said it would 2-2.5 hours wait. He said "Why don't you just go walk around downtown Paso Robles?" Then he was yelling about how he could not help me. read more

I knew better when he specifically let me know he doesnt take advantage of women $600+. I got a speaker and an amplifier which lasted about 5 months. I guess it was refurbished, i had my buddies rewire, nothin, open amp, nothin burnt. It was a high end brand. And the installation was janky i had to make my own adjustments... So recently i had to order ANOTHER amp!!! Not very happy. Sorry guys‍ read more

AWESOME! My car stereo went on the blink...I was anticipating an expensive repair. I called to make an appointment, and the guy on the phone was terrific. He told me how to fix my problem myself. He could have had me come in and charge me $$, but no! Thank you so very much. You are terrific. read more

I dont write reviews, but the longer I thought about this place the worst it got.....I make it a point to use our local business any time I can...... I discussed with owner what I wanted and what I did not want.. the owner not only did exactly what I told him not to, but he tried to tell me what I was asking for could not be done, After he had my vehicle for 9 hrs.. Instead of calling and admitting he could not do the job.. He installed it exactly the way we agreed it would not be done!! I have a friend with the exact vehicle and I know for a fact it can be done and has... Ever heard of buyer beware ??? I SHOULD OF READ REVIEWS.. THINK TWICE, IN FACT DONT EVEN THINK..... I didn't want to giv STAY AWAY !!!!! read more

Why why why didn't I read these reviews before doing business with this place?! Every word in every one of these reviews are true. Horrible customer service. Subpar product. Jacked up prices. Shoddy work. I'm stunned that even after all these consistently bad reviews this guy continues to be in business. I guess there are suckers like me around every corner. Do your homework!! read more

The owner has had a history of brusque customer service, but I figured there are a lot of tender customers out there. He wasn't nurturing at all, but knew his business. I had him install a car alarm in my vehicle. I should have read up on it as it turned out to be a $40 alarm that cost $300 to install. But, based upon the damage he did to everything he touched, I guess he put a lot of time in. Every plastic piece he moved to wire the thing up was left loose, out of alignment, or with a broken clip. The install took three times longer than he quoted, and it took me a half hour to pop everything in place again. Overpriced and sloppy work: other than that I was happy. read more

Place is shit made me pay 500 dollars for "upgraded speakers" because mine went out and they were quieter than the ones I had and they left a rattle in my door. I WOULD NOT ADVISE ANY INSTALL AT THIS PLACE!! read more

Wouldn't recommend. Don't waste your money or time here. Customer service is horrible. Brought an amp back not even 24 hours later to return because I got a better deal on one and the amp hadn't even been out of the box and I couldn't get my money back. Understandable it's electronics but When I came back the next day to get shooed away because they were busy with a customer felt disrespectful. Won't ever buy anything from this place again. read more

Stay away from this place! Bought my wife a new stereo for her car here and had him install it for Christmas. Left the car with him for 5 hours. Picked the car up and none of the steering wheel controls worked properly. Volume up is channel change, volume down is volume up,channel down is volume up, channel down changes bands and the phone button changes stations. Also had a new back up camera installed and the very next day it fell out. Contacted him and scheduled to have it back in shop so he could fix it. He said the steering wheel control module was wrong and needed a new one. Well I thought that was part of the "professional" install I paid for. Apparently not. So he had the car another 5 hours when we got it back when you turn the key on it makes a very loud audible pop and from the time the car is turned on there is a constant high pitch noise coming from the rear speakers. Enough to drive my children, wife and I crazy. It will not go away. Now the phone also does not work. It will connect but no one can hear you but you can hear them like the mic is not hooked up. The screen also pulses now like it is losing power then getting power. It just seems to be one problem after another. I contacted him again and I decided to give him one more chance to make it right and took the car back a third time. He had the car for about 4 hours this time. When we got the car back this time nothing was fixed in fact it was worse. Kevin blamed it on the factory amp (that we have never had an issue with ever) and said it is no fault of his he only puts stuff in he doesn't make it. Well now the stereo would just randomly lose power, the phone mic still did not work, the camera is at an angle and a constant crackle joined the the constant high pitch sound but the crackle was though all speakers and sounded like it was going to catch fire. My wife refused to drive it and I took the car to Car Audio Center in San Luis Obispo. They had my wife's car for one hour yes one hour and everything works perfect no excuses and charged a third of the install price. The guy there even commented on how things were wired wrong and had no idea at all how it could possibly take a professional that many times or that long each time to complete an install. I will never recommend Kevin Scott of Ultimate Car Audio to anyone. It was a horrible experience read more

*AVOID THIS PLACE* I give one star because I have to. I had a stereo installed. I did most of the work myself but couldn't get the stereo in the dash. I took it to them. The work was not professional. I had wires hanging down from under dash and when I got down the road I realized I had no sound. I listened to the stereo the week i was waiting for my appointment so I know it worked. I called to let them know and they wanted to make me another appointment a week later. I explained that I had already waited a week and requested that they complete the install. Finally they agreed to an appointment a few days later. I get it back in and they tell me my wire harness is out and that I needed a new one. They claimed I burned it out when I was doing my own install. I know that wasn't the case because it was working when I dropped it off. I reluctantly had them order a new one. I also had them clean up the wires that were hanging out of my dash. I get my vehicle back and the alert *dinging* was now an annoying alarm. I ended up taking it to another car place where they told me the modular had been burned out when they installed it likely due to them not unhooking my battery first. I paid $179 for the new harness and the other audio tech told me they downgraded my harness for a cheaper one which is why it makes such an annoying sound when the door opens. I found out it's valued only at $30. Not only did they rip me off, they did a poor job with the install. Their customer service is horrible too. Very unpleasant experience. Will never return. read more

Stay away!!! DO NOT get anything installed here! This place is run by an amateur that gives nothing but excuses & poor service. I had a receiver installed in my car & have had nothing but problems with it. I took it back more than once to have it reworked & the only thing that changed was the number of screws in my dash. Yes when I got in the car to listen to my newly re-installed stereo, there were 2 screws on the floor. When I asked him where they came from, he says: "oh that's where they went". Really? Do yourself a favor & go somewhere else. This place is bad news. Sorry Ultimate car audio, you suck! read more

This place is rediculous! The owner Kevin clearly has anger issues and I have no idea why anyone still goes to him. I got my system installed and after just 3 weeks it stops working. He has no problem taking your money. But then he wants to act like you are a huge inconvenience if you need him to take care of something for you. The guy that works there on Thursdays and Friday isn't too bad but this guy Kevin needs to stop doing business. Paid $1500 for new inside speakers (memphis 4 6x9) + 600watt Amp + 2-12in Memphis MC. Ridiculous the guy couldn't link up with me to actually fix my problem and care. DO NOT GO HERE. read more

No stars for this business. They quote one price and change it by the time they finish. They don't even do all they say they are going to do. read more

Can't believe this shop is still in business, I guess the owner Kevin continues to rip customers off to keep the doors open. I don't know where to begin other than say stay away! I've seen the owner screw an amplifier to the back wall of a truck cab using 3"wood screws that stuck out almost into the truck bed. Everyone I know that went there for work ended up going back to get something fixed which he would say wasn't his fault or try to charge you to fix his screw ups. DO NOT SUPPORT THIS BUSINESS! read more

What a joke. These guys are absolute a-holes! The owner actually yelled at me and threatened to call the cops when I asked him about a cancelled appointment. Stay away! read more

I have done business with these folks in the past, having had a new sound unit installed in my work truck. I returned with a Lexus SC400 to have the cd changer repaired. They asked for a $50 deposit which I handled with a credit card. After learning that the changer could not be repaired I ordered a new amp/tuner for the car. I was then told that they could not install any unit in the car and, rather than crediting my card, gave me a $50 in store credit. After looking through the inventory of cables, jacks, etc. and being assured that I could not get a credit applied to my card, I walked out. I own a business and know that crediting a card is just no a big deal. As I walked out the door I was assured that the $50 would be applied to their Christmas decoration project. Customer service is not high on their list. read more

To be honest, I previously wrote a very bad review of this place, after my initial encounter with them. I was not happy with the job they did on our car, and was disappointed in their initial response to my displeasure. However, my wife (who has a much cooler head than me, from years of working in the corporate environment) persevered with the owners wife (Lisa), and they eventually sorted out, and fixed the problem. They did a large amount of research on their own, and didn't shirk their responsibility, which I thought they might. The vehicle is a difficult vehicle to install a stereo in (Audi A3), or I would have done it myself. Things don't always get done right the first time, but they did fix most of our concerns. As a matter on conscience, I might also point out my wife wanted to give them 4 stars, we usually compromise, but there is no 3.5 star rating. so 3 it is, I believe they are really trying. read more

I replaced my factory speakers and had an amp install by there tech Mike, he was awesome left no trace of any thing ever had been done when it was completed, because he hid all the wiring so well, the new speakers sounded great and the amp was hidden under the seat. Thanks guys. read more

I was happy with my experience here, despite the bad reviews. They got me in quickly fixed the problem and called me when it was done. They have done work for me a few times and I have always been happy with it. read more

If you want to buy high quality products for a fair price this store is wonderful. The owner Kevin knows his stuff without a doubt. Unfortunately, he is also very caught up in his own arrogance which makes it very hard to be in his store without walking out feeling like you're an inferior dumbs***. They're fair prices and the quality of their equipment is the only reason these guys are in business. Side note, the assistant guy that works their with the short haircut is a really cool guy that is very helpful and not condescending like Kevin. If you go in and he's working you'll actually receive help. read more

Top notch installations, great variety of in stock product! Love the hobby rc side as well!! Awesome to have something like this local in paso robles read more

We took our Volvo to Kevin's shop to have back up sensors instaled. When we picked it up he said all was well, took our money and we left. They don't work at all...whenever you put the car in reverse a load squeal sounds continuously, whether or not anything is behind us and doesn't stop until we put it in another gear. Then, when we are close to another car behind us, it doesn't change the squeal but just keeps up with the same annoying sound so that doesn't work at all. Sometimes it doesn't work at all and there is no squeal. We made an appointment for this last Monday to take the car in for him to work on this and had him yell at us to move our car way in the back and he said our appointment was last Friday. We never make appointments on Fridays as we are both busy in the mornings and afternoons on Friday. Keven wouldn't listen to us at all. He kept ranting and raving and so we left. I would advise everyone to not use this shop. Bad work, angry owner (Kevin) and it is impossible to talk to him without him yelling and not listening. We should have our money returned as we are going someplace to have this fixed. Tom and Carole R. read more

Others have had the same bad experience with the owner. He is gruff and very curt. Guess he can be that way because he is the only game in town. read more

I had a stereo installed by this company a while ago and it was not a good experience. First they took a day longer than they said, that's a lot longer just to replace and install an existing stereo. Secondly the ripped the contents of my trunk apart and basically threw them back inside, in a rude fashion. Third, they put a screw, yes, a black screw through my tan door panel. Now it was a nice car, a Mercedes actually, not brand new, but very nice, this put me over the top. Couldn't they have used glue? Common guys, you're supposed to be "professionals," and this is not what I expect from a professional. read more

Went in today and purchased Sirius Radio for my car. The lady at the counter was nice and introduced me to the Tech who seemed to know what he was doing. They were busy at the time and I was told that as soon as the vehicle that they were working on was finished, they'd call me . I came back 30 minutes latter and the tech took my car and said it would take about an hour and a half. I walked around Paso Robles and then came back about one hour latter. I asked the owner about my car's status and he said he didn't know and also said these things take time. I asked if I could wait inside because of the heat and he stated "No" we don't allow customers to wait inside, we've doing this for 17 years. RUDE!!! read more

soooooo bad. they may have sold me used equipment. dials were scuffed. they charged a LOT! I'm going to have my stereo reinstalled and inspected for being used. also pretty poor service once they had my check. read more