I had a terrific experience at this store and specifically with customer service rep Beth. I needed new mascara and Beth helped pick out the perfect shade for me based on my hair color and also the type of mascara with the absolute perfect brush to help make it easy to put on. I find the different brushes overwhelming . Beth knew exactly what I needed. She was terrific and very helpful! Thank you. read more

Maria is GREAT. My hair is very fine and she kept that in mind during blonde highlights with foils. She is fantastic. Thank you for my beautiful color. read more

Jonathan has done it again for my hair! After being away for almost 2 years ( Covid scheduling causes limited availability), I have finally got the chance to meet with Jonathan again. I booked online and found his availability, and made an appointment. When I arrived, the salon was empty, and he greeted me and offered to take my coat. Jonathan is very polite and remains professional the whole time he's doing my hair and he asked me how I wanted my hair cut. I told him I needed a real trim, I had dead ends and I was okay if I lost length. He cut it so well, I kept telling him how much I was loving it while my hair was still wet lol. Seriously, he was thoroughly checking to make sure he cut all of my hair evenly. I have an appointment with him for my 5 year old coming up. I hope this finds the Holmdel Ulta team well, I appreciate Jonathan. read more

See all

Hair salon is terrible. Went for a blowout - my hair was wet on the bottom and frizzy. She used tons of product and my hair felt so greasy. Sprayed a ton of hair spray. Absolutely terrible. read more

Came in to get perfume for my upcoming wedding and Randy was so helpful. She asked questions and worked with me to figure out what would be best and we ended up picking the perfect perfume (size, scent, and price) for my big day. This was one of the last things on my to-do list and she made it so fun and easy. Thank you Randy! read more

The heavy set manager at this location is very rude. I don't appreciate trying to pay for my things and being harassed about a phone number or providing other information. When i stated i don't want to give my number she proceeded to say i won't get my money back if i return it. Which is not a problem but i don't want to be harassed over a phone number. I will not be shopping in this location again. I've seen her harass multiple customers as well. I suggest you speak to her or remove her from the register. read more

I have shopped at this store numerous times. I don't really need much assistance in the store I like to shop on my own. Once I finish and get ready to check out I find that the customer service rep are rude and seem to be very stand off ish not really help if I have any question at that point. I'm not sure if it has anything to do with that fact that I am Spanish or that I am an older customer. Either way if feels unfair to make people feel like that. . I 'm spend my money in this store I should be treated fairly. I'll just go back to Sephora. read more

Go there when they have a sale or double or triple points. Some of the drug store cosmetics are actually more expensive than the prices at Target. I usually shop for both drug store as well as prestigious cosmetics. If it's drugstore, I go into they're website for they're $3.50 off coupon. Sometimes they offer a 20% off the products. This can be a huge savings when purchasing a cosmetics or blow dryers or straight iron. This store is one of my favorite locations. Everything is neat and clean. The sales associates are extremely helpful. Keep in mind, you cannot get samples here like Sephora's. Clinique is the only ones that will offer you a take home sample. You can only try on the samples there but alas no samples to take home. This location carries my beloved Estee Lauder. Not all Ultras carry the same prestige brands. When checking out, make sure to ask if any of your purchases comes with a bonus sample. Sometimes they do and the associates forget because it's so busy. Twice a year, the have huge sales on the prestigious cosmetics. Huge savings for that month. Look carefully because each day during that month, they have different offerings. Sign up for their members rewards card. It's free and saves you money. The more you spend there, the more Ulta rewards $ you accumulate and it can be carried over into the following year. If you're a member, you also get birthday gifts. Win win situation. read more

Took my niece to the salon today for her first professional haircut before entering her freshman year of high school. We were booked with someone but we got there early and we were asked if we wanted to move over to someone who was just open and we ended up with Carlie. We showed her a picture of what we wanted, and she said no problem. After a few min of her cutting her hair, I realized that it wasn't as short of my niece wanted and mentioned it to her. I hate being that person, but I knew what she had wanted and Carlie was very understanding. While I was waiting, I was asked by several employees if I wanted a water or something, and I overheard a conversation that the salon manager Elaine had with a guest that called in. She was very polite, very patient (judging from her responses, the caller had zero hair knowledge and the answers were quite thorough) and very friendly. Once the cut was done, I thought it looked adorable before the blowout and then she blew it out w this twist maneuver I'm not sure I'll be able to imitate The hair came out beautiful, and I know my niece loved it because she was taking selfies and this kid is not a selfie taking kinda girl, def made me feel like the best aunt ever! it was definitely an affordable price and the smiles from my emo-esque niece said it all.. When we left, she scared me when she was like "jessica, something's wrong!" When I asked her what was wrong, she replied "it's so soft! This must be some magic potion because I don't know it can feel this soft!" I laughed at her genuine reaction! Flash forward 12 hours later while watching tv before bedtime and she's caressing her hair and exclaims "this is crazy! No knots!" I love making this kid happy, so I just wanted to thank Carlie for helping me fulfill that! Thanks again!! We will def return! read more

As a guy who has minimal knowledge in beauty products, Erica from Ulta was super helpful in directing me to the right brand and style. Keep up the great work! read more

I am giving this place five stars because I feel there has been a noticeable difference that sets the staff apart from any other cosmetic shop I have been to. They are knowledgeable about the products without being pushy. They have improved their customer service skills and even made the cash wrap more efficient and friendly. Plus, they constantly get new products in and revamp the store. The promotions they have over the last year are a great addition as well. I find it difficult to buy my cosmetics and hair products anywhere else. read more

The floor assistants are wonderful and extremely helpful. The front end cashiers and management are another thing entirely. God forbid you need to return anything - their policy is to take anything back that you don't like - they actually sell you items on that promise, but I find the return process unnecessarily tedious and they leave you feeling like you are a bad person for actually bringing things back. read more

This review is for the salon. As any curly haired woman knows a good hairdresser is very hard to find. When I found Kelly at the Ulta Salon in Holmdel I was at the end of my rope dealing with a frizzy mess. I got a great cut and Kelly always takes the time for a blowout. (Not all salons want to deal with my hair) I have my hair color treated every 7-8 weeks and with the products Ulta uses have minimal damage. The product selection in the retail store is excellent and the beauticians in the salon have always been knowledgeable in helping me with my selections. I can't comment on the other stylists personally but all seem both professional and friendly, read more

Hair service not worth $243 and it looks like crap, can't believe how expensive they are for something I can do for free and mind you it was there top stylist my daughter could have done a better job than they did. To top it off I complained and the manager says to come back so they can fix it...are they crazy imagine if this was the top specialist what is the under stylist is going to do!!!!! read more

Ulta Beauty - Hair Salons Near Me - Holmdel, New Jersey

Believe it or not this is not the first time this macho food finder had been to Ultra. It is the first time I went on my own to buy a gift for my teenage niece. I walked into the store and was greeted by a lovely woman who walked me through the selection and purchase of an excellent choice. She made the entire event swift and pain free. read more

So I go in there at 12 o'clock and they're busy for a wash and blow out they tell me to come back at four I come back at 3:45 and now they say people who were here earlier wrote on the piece of paper when they can come in to get their hair done or being taken first and a family of seven just walked in and they're being taken first and now I can't be taken at all even though they told me to come back at four that's when it dies down this place sucks to get your hair washed and blow out because no matter when you go there always busy and they could never take anyone read more

Wow ,just called Ulta been getting my hair curled for over a few years and now their telling me $52.00 for just a curl not wash, this is a fifty percent increase in price. So you are telling me they have been charging me incorrectly for the last few years???? You can have a blow out and curl for 50.00 Shame one you Ulta! You lost a great customer.lThe receptionist wes completely rude. I think you need to train your staff on how to speak to people! read more

What an overdue review. As I contemplate salons to cut and style my current what-seems-to-me heavy hair, I feel compelled to reflect upon my past experiences with this particular ULTA location. Warning: this is a long one folks, but I felt it all needed to be said. I stumbled upon this location as I searched for salons who would do a Locks for Love cut for me. Yes, I am a good Samaritan, ain't I :) Called them, got an appointment with a hairdresser who specializes in short styles (I'm not sure if she's still there but she was amazing), and anticipated disaster. You see, when I was in second grade, my mom thought I would look clever and cute if I got a boy cut; I feared receiving this same haircut as I anticipated my hair appointment where my long locks would produce a short style. When I was finally seated in the seat, my hairdresser told me she would braid my hair and then cut the 12" needed for the donation. My fear increased and my heart pounded! I couldn't bare to watch as she made the final snips! But WOW what a relief of weight after that braid was gone! She worked her magic and produced a wonderful haircut that didn't make me masculine! And my hair looked amazing in my senior portraits afterwards. When I got to the counter to pay, I found out that since I donated my hair, I just got myself a free cut and style. Awesome! After this glowing experience, I decided to return to ULTA to try out make-up and an up-do before my senior prom. The makeup was all right but the updo was great. As you remember, my hair was already short, making it very hard to work with and handle. But the updo turned out much better than I expected. And so I returned yet again to ULTA for senior prom. I brought in a couple pictures of some ideas I had and my hairdresser combined the best elements of all and made me look awesome. She put some glitter in my hair after I told her my dress was gold, but she did not make me look tacky. In all of my pictures from that night and the following day (I didn't want to take it out initially with all that hair spray), when I didn't slouch at least, I looked elegant thanks to my awesome dress and 'do if I don't say so myself. I've heard that ULTA salon employees are entirely overworked since they have to man the salon and the retail portion of the stores. If this is the case, these ladies sure didn't take that out on their salon customers. The ladies have done a tremendous job on a number of occasions for me. I don't care if they are part of a chain, they should receive props nonetheless. read more

This is a review of the salon in Holmdel. I have no qualms about the retail store. I came in for highlights with Maria. I had never dyed my hair before. When the service was done, you could not even tell I had highlights. I had mentioned to her that I wanted it look look natural but noticeable. I left the salon with wet hair so I really couldn't tell how bold the highlights were. When I got home, I could barely see the highlights in my very dark brown hair. I came back the next day because I was not happy with results. The other women working there said they could not tell I had highlights and offered to redo them for free. Christie did my hair next. She bleached it and died it blond. I asked her to tone it and now it is an ugly copper/bronze color. I will never go to this salon again!!! EVER! read more

Typical Ulta Store. I am rating this particular location with 1 star. The sales people are not familiar with what products they have and EVERY TIME I pay for my purchases there, I find the sales people behind the registers to be extremely rude. read more

Love the Ulta stores but at this location the staff especially the general manager are very snobby, they don't ask if you need help they just stand around uselessly I've never seen such bad customer service, to make matters worse when u get someone's attention in my case this was the general manager they act like they don't want to help you!!! Like your being a pest. Hire friendlier down to earth people Ulta we'd highly appreciate it. read more

This is a review of the salon, the retail store is great. I've been getting my brown hair dyed blonde for 6 moths now with no problems. Then I moved to central NJ and this is the first salon I tried as my sister gets her hair done there. I went for a simple root touch up. For some reason the stylist decided that she wanted to give me brown hair with blonde highlights even though I said I wanted to stay light blonde and just do the roots. I was devastated. I called back the next day and the manager was nice about it and offered me to come and get it fixed for free. I accepted, and when I came in she said all she could do is highlights. This is the MANAGER now who was doing my hair. The color came out OK, but not like the picture I showed her. BUT the condition of my hair is total garbage. They over processed it and its a huge ball of frizz and damage. Before I entered an Ulta salon I had beautiful honey blonde hair in great condition and now $350 later I've got a mess. I'm never going back again. read more

Good morning, so there's a smart that works in there she's so sweet. She works in make up. She was patient with my sister and assisted her with the upmost respect. I don't know where you find such beautiful women with amazing customer service qualities and the human DecenCy to be as genuine and nice as she was. I was impressed with how sweet she is. Welp, if I ever need make up I'll def give ulta in Holmdel a visit. Hopefully there's all smarts in there. Lol I'm sure that whole team is great. Thanks. Good day. read more

I seen this place all over youtube in the beauty bloggers I follow and I was so excited when my girlfriend told me theres one right in there neighborhood! This place is pretty big and has from hair products/tools to makeup from LORAC, NYX, CLINQUE, bareMINERALS, BENEFIT & more which was super exciting and they also sell typical face and body products and perfume. There is just a lot to see and look around and enjoy just seeing new products that came out. There is also make up/hair artists there to help you with your choices, give advice and even doll you up if you like. You can sign up for a rewards card that helps you get coupons and they usually have some pretty good sales in here too! I will be back cause I really loved the store and just has everything you want in one! read more

I had my hair blown out by Robin. First off what a sweetheart! Secondly she does such a beautiful job! My hair came out so pretty! When i was done i went browsing in the store to buy a little makeup and i was assisted by Meg. She was so nice and helpful. She helped me find makeup to hide my dark circles. She showed me how to apply it and everything! This place is wonderful. Sweet girls working here and very knowledgable. I will be returning for sure! Thank you ladies for all your help!(Hope you see this review.) read more

I have been an Ulta shopper and salon client for several years. I strongy recommend Jackie for your style and color needs-you"ll never need to go to anyone else again!! I get different color highlights on a whim and she always accomodates me, and gives me an incredible cut and style to boot. So many people have complimented my hair color, and one lady like it so much she waited in a busy mall for me to write down Jackie's info so she could go to her. Put yourself in the hands of a true pro! read more

Ulta Beauty is the most convenient makeup store around! Best service, best staff, best prices! The point system is great! The management and staff are so considerate and pleasant. The Salon in the back is such a wonderful environment! read more

I love this salon. They provide prompt, quality salon services in a clean, streamlined environment without the snobby feel some places have. The salon is effectively separated from the retail portion of the store. I am always pleased with the services I get here (glaze, cut, blowout) Jackie is the absolute best! I love my appointments with her. The quality is great and the value is even better. Same results as a high end salon with a completely affordable price tag. Not all the stylists are as terrific as Jackie, though. I had a bad experience with one who is no longer employed by the salon but other than that, I have never been less than thrilled with the treatment. read more

I went to the salon here for many years and never had an issue so I'm surprised at all the negative ratings. Maybe they hired new staff? I'll report back after my next haircut, but I loved every glaze I've gotten here. read more

The girls who work at this location are the sweetest ! You can really see how well they get along and compliment each other and the guests that walk in. It's a great ego boost when coming into the store. There is another Ulta near my house, but I will make the trip to come to this location. - a loyal Ulta customer read more

PLEASE READ BEFORE YOU GO TO ULTA - Do not want you to receive the same horrible treatment as I did. I recieved a facial in February (short version) it was awesome then went back on Saturday for the full facial, HORRIBLE. It was so bad, a few creams on no eye cream/no lip cream - it was HORRIBLE, I am still annoyed. The person who did my facial was annoyed at someone and it completely showed in her treatment of me. While I had a mask on I could hear her texting someone - she did not say two words to me during the entire facial - it was suppose to be a 45 minutes facial, if it was 30 minutes I would be surprised. The facial was $75 which is less than a spa but after the facial and treatment I received - it goes to show you get what you paid for - ROBED!!!!! read more

Great place for haircuts especially with Jackie. I really like accumulating the points. The sales staff is friendly and helpful.

After making an appointment to get eyelash extensions ($150.00) for my sons wedding I was called 2 hours before my appointment and told Leah wasn't coming in. I returned the call and was told that Leah was in fact in I then asked for salon mgr I complained that I was now stuck as this was a special occasion and that they should have back up. How convenient that my appointment was cancelled after a bad weather day Ulta are liars and UN dependable . I had just spent $300 that week at Ulta and had been a good customer NO MORE. I will not spend a dime at this place for screwing me over for my sons wedding Sephora from now on Karen read more

Colorists are bad and they charged me 280 dólar for color and highlights ... very expensive for the bad work they have done. I give them no rating because it's very bad .... don't go there. read more

Prom-do: Wonderful experience with Jackie for prom hair - showed her some pics - we agreed with her the one that was best for my daughter's hair -and Jackie did it to perfection. Also, kept checking in with us, to make sure we were happy. And could not be nicer. We did loose curls with braids front to back and larger braid in the back. Beautiful! Highly recommend! We will be back!!!!!!!!!! read more

I will never buy from Ulta again. The product they sold me wasn't my color and I didn't like the quality of the products. My husband was sweet enough to go to Timbuktu and return it and they would only give him store credit, because I wasn't there "in person". So, now I have to go to Timbuktu myself, wasting my time and my gas ($), because they don't give a flying flip about real customer service. This was the Holmdel, NJ store. read more

I had a really bad experience in the Salon in Homdel recently. I brought in photos of the asymmetrical bob haircut that I wanted and spent time discussing the style with the stylist in advance. She said she understood what I was asking for. I ended up with the worst haircut ever. Some sort of curly shag mullet thing. I am so sad because there are so many short pieces mixed with long that it will take months to grow out. Beware. read more

Shannon gave me a blow out today, she did a beautiful job, plus I have a lot of air. I'd recommend Shannon.

I've been going to the same girl for my eyebrows for over a decade and I followed her when she started working here. I'd give her 5 stars every day if I could. If it wasn't for her, I'd never use the salon. For starters, I've had multiple issues with appointments not being confirmed or scheduled wrong. Not to mention, I often walk back to the salon to check in and there's no one at the counter. Instead, the hairstylists just stare at me, don't actually acknowledge me and continue going about their business. Plus, the prices are a bit ridiculous, but that's what you get for going to a chain store salon. read more

5/14/14 UPDATE I spoke to Gina, the store manager, on Tuesday. She was very kind and told me I did not have to wait until Thursday for a fix. She scheduled me for a fix on Wednesday night. Jerrico was the stylist and he was very kind also. He explained there was a difference in cutting styles among the schools and this may be why what I wanted was not understood by the first stylist. I was refunded my money for the first cut as well. Amelia, the manager on duty that night, called me the next day to offer me a free glazing and blow out. Ultimately, I feel they came through with good customer service. I like the Paul Mitchell style so I will probably just go back there for my cuts but I appreciate that Ulta made good on my dissatisfaction. A little about me - I've been going to hairdressers in NYC since I was 13 years old. I know my hair and I know what looks good. I can honestly say in all that time - I'm 52 - I have only gotten 2 really bad cuts. This is one of them. I had gone to this Ulta salon about a year ago and got a lovely cut. So, I decided to go again and pay the $48 just before Mother's day 2014. I had gone to the Paul Mitchell school about 2 months earlier and they did a FANTASTIC job with cut and color. But I wanted a little more layering - they were a bit conservative with those - and I didn't want to make the trip to Staten Island. Anyway, I was optimistic to go to this ulta store based on my prior experience. When I spoke to the stylist, I told her exactly that - I loved what they did at Paul Mitchell, I just wanted some more layering since my hair is very thick. She proceeded to cut while chatting to me about kids, etc. and then blew dry the style. I noticed I didn't like the way she blew it dry because I don't style it that way, but I figured I go home and fix it my way anyway. When I got home, I noticed the "layers" were basically all on two levels. My hair looked like a split level house, a layer in the middle and a layer for the ends BUT no blending or feathering in between. PLUS there were pieces of hair that were totally uneven, like they were missed when she cut. No matter how I tried to style it, it just looked awful. The next day, I left it to dry naturally, hoping the slight wave in my hair might help out the weird layering. It did not. I called the store and spoke to the store manager. She was very helpful and nice and said they wanted the customer to be happy. She scheduled me for the next day at 7pm with the salon manager. I was good with that. The next afternoon, monday, the salon manager called me and asked what was the problem. I explained the layering issue. She then told me she needed to reschedule the appt. for Thursday at 7. I told her I didn't want to wait until then. She asked when I could come in I told her I couldn't do earlier than 6:30 because I work. She then began to explain something about sometimes the hair needs to grow out a bit. I told her that this was not gonna grow out. I asked if there was anytime sooner I could come in. She said Wednesday around 1 or 2. Otherwise it would have to be Thursday at 7pm. I said well I could just come in and get my money back. She said I still had to see her first before that could happen. I told her I guess I'd have to do it then. She told me to bring a picture of what I wanted and she would see if we could cut my hair that way or have to do something else. I didn't feel comfortable with THAT answer. My hair looked bad enough without having to do "something else". She was not as nice as the first woman I spoke to and even seemed more reticent to fix any problem and more impatient. AND I didn't feel comfortable having to switch appts and not have this issue taken care of ASAP. I learned my lesson. I will NEVER go back to this place again. They screwed up my hair and then take their OWN time to rectify it. Fixing the problem should be done as soon as possible so the customer can look decent again, whether they fix it or not. Plus, I feel like you get two different types down here - one that is very customer oriented and another who is not. I intend to go down and speak to a store manager when I have the time and get my money back before Thursday. Folks in the area, just take the drive to Paul Mitchell school on Staten Island. They do great work and charge me around $40 for a cut AND color while this place charged $48 for a bad cut. read more