Just got haircut from Becca M and I love it so much! She took such great care of me and was very detailed/ took her time when cutting my hair into layers. The queen of layers! Seriously recommend her 1000/10 you will not regret! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - El Segundo, California

Very disappointed with the customer service at the Ulta El Segundo location. I had a beauty appointment scheduled for 9/25 and received a text saying my appointment had been canceled, but there was no explanation as to why, no call from the salon, and no attempt to help me reschedule with another stylist. I understand that staffing changes happen. When I called to find out what happened, I was told that my stylist had quit. That's obviously something that may be outside of the salon's control, but how the situation was handled afterward was not. If customers are expected to give the salon proper notice when canceling an appointment, I think it's reasonable to expect the same level of courtesy in return. Simply sending a cancellation text with no explanation and leaving the customer to figure out what happened isn't great customer service. A quick call explaining the situation and offering to reschedule me or find another stylist would have made a huge difference. What was especially disappointing was the attitude I received when I called to ask about it. The response came across as rude and dismissive rather than apologetic or helpful. I wasn't upset that the stylist quit, I was disappointed by the lack of communication, assistance, and professionalism in how the cancellation was handled. A little courtesy would have gone a long way. read more

If I could, I would give this Ulta (specifically Lyn the hairstylist for this particular haircut) 0 stars for ruining my hair a few days before my anniversary. I went in and asked her to give me long layers, considering my medium length hair. I made it clear that I wanted my shortest layer to be BELOW my chin, and I even pointed. After leaving, I noticed at a red light that my hair kept hitting my face by my cheek on the right side, and decided to pull back my longer layers and compare and they were just SO SO bad. I wish I would have asked to see my hair dried after the cut with no blowout to see how it looked when I was there at the salon. My cut was uber uneven and I was so disappointed and bummed out - I chose her bc of the amazing Yelp reviews. I get people have hiccups, but I also went with the longer layers because how unforgiving straight hair is. Ultimately, I decided to go elsewhere to have it fixed, and the 2 stylists even told me "girl they effed your hair up" - so now I need to grow it out for a few months. No shade to her livelihood, cause damn dude we all mess up. My hope is moving forward, please say something don't just let people leave your elite chair with a tore up do. read more

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Stopped in hoping to find eye shadow shades sold individually. Found it super odd that the girl I asked did not immediately reply that they have plenty of options (which I later discovered on my own) when I found the M.A.C. section, etc. She made it seem like they didn't and then almost didn't seem to know what I meant when I asked if they then had shadow pens. I think she just wanted to take me to talk to a rep who was there with some expensive Korean brand, but they were nowhere to be found. There were so many single eye shadow options and affordable 6-palette packs like Morphe which was just what I was looking for for $16. The mood in this store was pretty gloom. Interaction at the checkout counter was also meh. I appreciated they had 3 cashiers though. If I have the option I'd stop somewhere else, but if convenient I'd run in and out of this one for what I need. I will say that they were pretty stocked. Parking: ample spots available in a private parking center lot. Spaces are normal size, but you can find a solo spot away if you need one. read more

This review is specifically for Beccca at the El Segundo Ulta Salon. I've never been treated so poorly by a Ulta employee let alone a stylist. The dismissive attitude, rude comments, and overall lack of professionalism made this one of the worst customer service experiences I've had. Instead of listening to what I needed, the stylist acted as though my questions and concerns were beneath them. No client should have to pay to be treated with disrespect. If you expect courtesy, communication, and someone who values your business, I would recommend going with someone other than her. Love Ulta but this girl was a bit much. 5 stars for the store - 0 stars for this entitled brat. read more

Terrible customer service. There were virtually no staff available to help, and the employees I did speak with did not seem knowledgeable about the products. I was repeatedly directed toward products that were completely wrong for my hair type and what I was specifically asking for. It was frustrating and a waste of time. This experience reminded me exactly why I continue to shop at Sephora instead. I expected much better from Ulta and left extremely disappointed. read more

This review is solely on my haircut experience with Lyn. Not so much the store as everything seemed to be low inventory, but anyway I wasn't there to shop. I have been anxiously hoping to find a place/person to trust with my hair since my lady is over an hour drive. I hadn't cut my hair for at least two years and had grown out pretty long. Unfortunately since Covid I have been losing a lot of hair and my hair is also thinning. With that being said I wanted to get a cut to get rid of the bottom thinner tips and also touch up my long layers and some framing to my face. She was helpful, encouraging and did a great job. Hopefully my hair grows quick, if so o hope to return. read more

I do like certain ultas however this one I went to recently i wouldn't recommend personally but some stores are very good and they are very helpful there read more

Ulta Beauty - Beauty supplies - Cosmetics & Beauty Supply Near Me - El Segundo, California

The overall atmosphere of this Ulta is bleak and kind of depressing. Yes, it has a lot of the main Ulta brands that they carry, but they were OUT of so much! Not to mention, the workers were not friendly and didn't seem to be in the mood for customer servicing. read more

Lyn did an incredible job with my highlights and long layers haircut. She's an amazing stylist! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - El Segundo, California

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Ask for Becca , she is the best! I've been her client for a couple of years now. She is so sweet and humble, and she truly knows how to bring out the best version of me. read more

I went to Ulta to see Lyn and asked Lyn for a Wolf cut. This is a really drastic cut and I recommend it for anyone crazy like myself. I have a pic and she matched it exactly. Lyn warned me that after she cuts it, it won't feel like I have much hair left. She was right but I love the cut so much ! If you choose to do a wolf cut, you have to have a lot of hair so you can still have lots of hair after the cut. It's a shaggy look which is not too professional in my opinion which is the reason why I love it. I feel like a rock star half wolf. I also have some bangs which I can wear up and it goes well with the whole cut. Thanks Lyn ! read more

Ulta Beauty - Wolf Cut by Lyn - Cosmetics & Beauty Supply Near Me - El Segundo, California

Izzy is the best. Product knowledge and provides amazing service. Happy New Year #2026 read more

Lyn did such a great job with the long layers!! She's awesome and had so much helpful advice on haircare. I want to recreate a blowout like this at home, and she walked me through products and techniques to try. Highly recommend!! read more

Ulta Beauty - Lyn did such a great job with the long layers!! Highly recommend! - Cosmetics & Beauty Supply Near Me - El Segundo, California

Amazing salon! In a sea of Ultas where not much sets them apart, this one impressed me. This was 100% due to my experience at the salon. I have gotten my hair blown out/styled on many occasions at various Ultas around the country, and most places get the job done as expected. In one place an older woman said she could not achieve what I was asking for. But not here! When I explained I wanted a round brush blow out, the gal doing my hair admitted she wasn't great at that, but rather than us both be unhappy she offered to just blow-dry like normal and then use a flat-iron to achieve that effortless loose wave style I was looking for. She did exactly that in the alloted time but only charged me for the blowout. Now that is all-star service. I loved the finished product and it made me want to support this Ulta location again in the future. read more

I got a layered haircut and full highlight with Lyn! She brought my hair back to life. I didnt want bleach blonde highlights and she definitely delivered! She took her time with my hair and was very gentle. She was so easy to talk to and we had great conversation. I recommend you to book that appointment with Lyn! read more

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My kiddo and I had appts. My kid had a blow out by MISSY and she was so gentle with my tender headed kid! She took her time coming it out and blowing it out. My kid said "my I only want Missy to do my hair". Highly recommended! Gigi helped me figure out the transformation I wanted, which took a few hours but my hair was finally subtle on my face. I knew I could trust her when I heard she grew up in a hair salir basically. Thank You Gigi for your hard work! read more

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I came here twice and both of those times the associate messed up my order. I didn't get her name but she was supposed to update my contact info but it was never updated so I had to go to a different location to have it updated. Then when I came a second time, she accidentally input the wrong order and got it shipped to my house. So now I have to go to the post office to return it. Then on my birthday, I wasn't able to login to my account and it took around 1.5 hours to get someone to help me with the account. I'm not sure if it's just this location or if all of Ulta is like this. It's pretty disappointing and a waste of my time going back to the store to return things. I normally don't write reviews unless it's concerning. Please make sure you recheck the items before submitting the order thank you! read more

Everything was fine until checkout my cashier Jessica was in a rush to check me out she probably likes buying open things but I don't. I asked her to see if she had a closed new body mist in the back because the only two left on the shelve was open, she brought back the one that was opened that I said I didn't want. She was gonna charge me for two because she said she thought I said I wanted two, then I told her it's open she said do you want it or no?? read more

I walked into this beauty store expecting customer service and left feeling like I was in a surveillance video. Not one person greeted me. Instead, I was followed around like I was doing something wrong. When I finally asked an employee if he worked there (since no one bothered to say hello), he looked absolutely shocked that I dared ask him a question--as if answering about a product was too much to expect. If you're looking for a place where you're treated like a burden instead of a customer, congratulations--you've found it. Do better. read more

Lyn is a true artist. She colored my hair today and I absolutely love it -- lighter, fresh, and exactly what I wanted. It instantly makes me feel more youthful and polished. She really understands color and has an amazing eye. Highly recommend! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - El Segundo, California

Destiny changed my life with this hair. I asked for subtle highlights and a hair cut and she left me speechless. I previously had a botched balayage so I was nervous. Destiny is so sweet and made sure we were on the same page throughout the whole process! Destiny is the best! read more

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ZERO STARS FOR THE SALON. they'll rip you off, overcharge you for their mistakes and your not even going to walk out with a good service. paid for a blowout and walked out with wet hair... PLEASE EXPLAIN. read more

I got a haircut with Lyn today, and obsessed is an understatement. She gave me exactly what I asked for, I asked for a V shape haircut with long layers and face framing. She delivered and she guided me through the process smoothly, she asked me questions and she was very detailed. The 3rd photo was my before. read more

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I booked a make up service for the first time at ulta for $75 and the girl (will not name her bc I believe with some guidance & support she can grow). She was really nice BUT her technique was the same as mine and if I'm going to spend money and an hour of my time - I want an elevated and more full coverage look. The first 30 minutes of service I was only offered to look at the full length mirror but once she gave me the small close up mirror to check my lashes I knew that wasn't the look I wasn't going for. It wasn't bad but it wasn't worth $75. Before she put setting spray I asked her if I could go check out some make up bc I did not know how to express myself although I had already mentioned a couple things I wanted changes but she had a hair consultation that she needed to take. I saw Brittany on the sales floor and she had full coverage makeup that I really liked and wanted something similar so asked her if she could add to my make up. She did exactly what I wanted and she made the cost worth it. She was really nice and completed the look in less than 15 mins. I walked out super happy bc this is the look I had originally wanted. I did not see her as an option for make overs but I hope she can be on them moving forward bc I would like to book her and tip her. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - El Segundo, California

This location has great parking. Ulta is good at greeting when you enter and also following up if you need support while you are in store. Definitely recommend! read more

Book your next hair appointment with Lyn H! She's absolutely amazing. I originally booked an all-over color and ended up getting the best haircut thanks to her thoughtful recommendation. Lyn made me feel so comfortable that I trusted her completely and I'm so glad I did. My hair has never looked better! Hands down, the best stylist I've worked with. Don't underestimate Ulta go ahead and book that appointment! ‍ read more

Super unwelcoming staff, they only greet "certain" patrons. No one asked me if I needed help. I refuse to spend money if basic decency isn't given. Do better, it's 2026. read more

Today was a phenomenal experience at this ULTA location because I finally have shades that are a perfect match for my skin's undertone and complexion, I want to give a special shoutout to Izzy! Izzy was so kind, patient, and ultra helpful with shade-matching foundations and concealers for me. She found two perfect shades for my concealer of choice (rem beauty's sweetener concealer), one shade for my natural everyday glam and a much brighter shade for when I want a full beat and super high contrast. She also found my perfect foundation shade! Thank you so much Izzy for helping me find my perfect shades in Ariana Grande's rem beauty line. I highly recommend this ULTA location. read more

Ulta Beauty - rem beauty sweetener concealer - Cosmetics & Beauty Supply Near Me - El Segundo, California

I have been going to this particular Ulta for several years and have always had positive experiences. I am on my 3rd stylist now and I really hope we grow old together. Gigi is my girl for color and cuts. So many times you find that stylists are good at color OR cuts but Gigi is the unicorn that's great at both! I have had consistent great cuts and color for a year now. read more

Gigi gives the best haircut! Did my 8 year oldest hair and mine, both came out amazing.

I'm updating my review because the store manager seemed to be receptive to the feedback that was left from the reviews. Overall, the vibe seems different (friendly staff smiling, chatting, engaging in small talk). read more

Update: if I could give zero stars I would. I have now gone back and forth multiple times with this store and continue to receive the same generic response: "after verifying with our store team." They are claiming my order was ID verified at pickup... which is impossible, as I was out of town at the time. No one has reviewed camera footage. No real investigation has been done. They are simply repeating the same statement and dismissing the facts. Let me be very clear: -I did not pick up this order -My ID was never verified -I was not even in the county when this supposedly occurred -I do not have the products I have proof of my location, yet I am still being treated as if I'm lying. I have never had to fight this hard for a refund, nor have I ever felt the need to leave a review like this. At best, this store is failing to follow its own ID verification procedures. At worst, something far more concerning is happening internally. Either way, this is unacceptable. I do not trust this store, and I strongly caution others to be aware read more

I visited this ulta store, and I was helped by a beautiful young lady named Jill. She helped me with foundation and concealer color match I left feeling like a million bucks! Thanks Jill! read more

This is my FAVE location! Parking is convenient and everyone is so nice and willing to help. They are always fully stocked with all the self care goodies too. read more

This is my favorite Ulta location. The store is always clean and fully stocked, and the staff are all very friendly and attentive to your needs. Today, Izzy was a godsend. She color matched my concealer perfectly, and also helped me choose new products for eczema prone skin. She was super helpful and informative, and also a licensed esthetician. I will definitely be returning for her alone. read more

I've had my hair cut twice by Lynn. She does an amazing job. The last time was an a'line bob. She did a perfect subtle stack in the back. Definitely recommend Lynn! read more

It would definitely improve with the customer service i felt so uncomfortable and unwelcome when a lady that walk right after me was greeted. I thought to myself "why not me ? Not only was this the first time but couple of time no one will approach me or ask if I needed help . Very sad and disappointed my money is just the same as any other person. I have been going lately because of the sales . The people there seem like they don't want yo help they just say what ever is in the front that's all we have . Don't bother to help to see if it's available in another store or that they can order ti be delivered. Lack of communication. Hope to find another location read more

Ulta Beauty - This is the reason I kept coming, but I will now be going to one in culver city hopefully there more friendly and actually care to help. - Cosmetics & Beauty Supply Near Me - El Segundo, California

Lyn is so amazing! you will not regret booking her guys!! Every time I book with Lyn at Ulta, I leave feeling like the best version of myself. Just look at this hair!!! She truly has a gift--she always listens to what I want and somehow makes my hair look even better than I imagined. Not only is she incredibly skilled, but she also makes the whole experience so relaxing and fun!! My partner and friends goes to her and we love her so much!!! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - El Segundo, California

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Rochelle at the salon did a great job on my blowout. She was very friendly during my service and gave some personalized product recommendations for my hair. I also loved that she took her time, I didn't feel rushed at all. Her blowout technique was great and you can tell she takes pride in her work. I would definitely recommend her! read more