first time here 3/31/23 and last! My friend brought me here thinking that this place would provide better service considering the location and franchised name but we were both very disappointed. If I could give negative stars I would . Worst experience. I strongly recommend others to go else where , a place that will greet you with hospitality and give you the full service you deserve and paid for no matter the cost .$$$ My expectation is to walk into a place and get the finest work, care , service and too walk out a happy customer feeling beautiful but I felt scammed instead . My story/ my experience: I was brought here as a surprised birthday gift so I didn't know what to expect or what services should be provided in the "haus special" We arrived 18 min late trying to find the place and parking and the receptionist told us Bz we were late the time of the service is cut short even though I was the only customer in there. My friend still paid in advance for the full price plus tip Bz we came from a far and it my bday ! Later I met back up with my friend and she asked "how was it?" I said only extraction service was done and some heat mist but most of that time was steps on just removing my makeup. Not even a consultation of my skin was provided or face mask and who knows what other service they didn't do. My friend shocked showed me the description of what service is suppose to be provided in the haus special did I finally know. We felt scammed . If I could give negative stars I would . Worst experience. read more

Face Haus is the best self care spa to visit. I personally enjoy the ambiance of the El Segundo location. Kimberly is always super nice and accommodating when it comes to scheduling appointments and checking us in and out of our appointments. Today I had the honor of having Sarah as my Esthetician. She was very gentle and recommended different services to help give my face the glow I was looking for. If you're looking for a facial house book your appointment now. All esthies here have provided an amazing experience to myself and friends. read more

Face Haus - Facial Menu - Skin Care Near Me - El Segundo, California

I've been meaning to write this review for months. I'm 46 and most people can't believe it....I attribute this not only to good genes but also to face haus! Sinara is a life changer, and Kim well she's the manager of the millennium. I bought the membership so I could be as kind as I can to my skin. When I leave after my facial I'm glowing. I fully recommend face haus. Ask for Sinara, you won't be sorry! read more

I've been to Face Haus in Dallas, TX multiple times & this is my 2nd time at this location at The Point. I typically get the Haus Special, but this time Aubriana suggested "The Reset" which is on the online service list but not their menu in stores. The Reset had an oil massage, facial cupping, exfoliation, & Gua sha lymphatic drainage. Aubriana was amazing & I was so relaxed that I was falling asleep. read more

Face Haus - Skin Care Near Me - El Segundo, California

I had a facial here a few months ago, and it was a lovely experience. Inside was very calm and relaxing, and the chair they use is comfy and reclines all the way that you feel you are laying down on a bed. Even if you are not in a room like in a regular spa ( you are with everyone else getting a facial in the same area), it didn't matter because you feel like in your own world in your seat. The facialists are great, they are warm and friendly, but at the same time give you space and time to relax. They do not push products even if they sell some in the store. They would gently recommend something if you ask based on what you need treatment. read more

Facehaus is so awesome. I've been coming here for a few months now and Mary Jane is my go to, though everyone is so nice. It's very calming and the place is so clean. I love how glowing my skin looks every time. I've been going with whatever my esthie recommends and my skin is thriving. read more

I have been going to Face Haus for a couple years but in the last year I signed up for their facial program. My facials are always professionally done, the aesthetician always does a great job and my skin looks great. I never feel pressured into having to do add-on services or buy more products. I look forward to my facials every month. The two aestheticians I've had also do facial massages, which feels AMAZING! The manager, Kimberly, is always friendly and helpful and they are supporters of my kids' school district. I'm a loyal and happy customer! read more

I visited Face Haus for the first time today because I got a gift card from my boss. I chose World of Difference and it was totally worth it! MJ did a great job!! She gave me different options and customized the peel to what would be most beneficial for my skin. read more

Have been coming here for years and found my favorite at this location, Maura is amazing!

Keeping up with my skincare is a lot easier with Sinara's help and input! World of difference facial was amazing. Pre-booked my next appointment. Can't wait to show her the results. read more

Second time coming to Face Haus in the South Bay and will be coming back. Sinara was phenomenal.

Perfect for my needs! An affordable quality facial. I try to do it monthly because it's so relaxing.

This was my first time ever getting a facial and I will be coming back more often. Everyone at Face Haus was very welcoming. My esthetician was awesome at explaining everything about my sling today. I loved it read more

I've tried various locations for facials in the past and Face Haus is definitely my absolute favorite. My skin always feels great and the whole experience is just soothing- the perfect way to pamper myself. MJ did my facial and I highly recommend her! Will be coming back. read more

Had such a great experience at Face Haus South Bay! I've been going to Face Haus for a few years on and off and have been out of my facial regimen for years. I got the World of Difference today and every step was explained so throughly. Super relaxing. Absolutely worth it! read more

First and foremost, this review goes to MJ at the front desk who was SO sweet and helped me with a gift card mess up. She was so warm and welcoming and went above and beyond to make sure everything worked out. Second, I got the most amazing facial from Danielle. Absolute pro - my skin feels so refreshed hydrated. Plus she was never pushy on products but had some great input/recommendations for updating my skincare routine. 10/10 would recommend!! read more

Maura and the team did an amazing job with this Face Haus! I had a great experience and loved the Taylor Swift music!

When you walk-in the place is brightly lit and very clean. They were playing Adele which was the perfect ambiance while relaxing and getting a facial. I let the amazing girl know what my concerns were and she recommended a Spotless Reputation (I think her name was Veronica). My facial was about 45 min and I enjoyed every minute of it. Would definitely recommend this place! It is also in the middle of The Point which means you can walk around grab a bite right after! read more

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I've been seeing Sinara for a few years now at Face Haus South Bay and she has truly helped my skin so much. Not to mention she is a true GEM of a human. I highly recommend the World of Difference. I get it once a month and it's the best. Thank you Sinara and Face Haus South Bay team for a WONDERFUL experience each and every month! read more

Love it here. I will be coming back once a month from now on. This place leaves your face glowing for days. I bought the oil makeup remover and the lip moisturizer. Both work really well. read more

Brought my mom here today. We both got facials. It was great! I had such a relaxing time. Everyone was so sweet. They took the time to explain what we would be getting done today. I loved it here. read more

Face Haus - Skin Care Near Me - El Segundo, California

I was super disappointed in our visit today - there were screaming children, the manager had no control over anything and my technician was SO rushed!! It felt hectic and hurried and the environment felt more like a day care than a spa!! I understand the concept is not equivalent to a spa but it should be relaxing?!? read more

After looking into other places for facials decided to come here after a friend recommended and it's very close to where I work and live. I booked the Power Haus facial with microdermabrasion. Even though the treatment beds are in the open space I still felt very relaxed and comfortable, the music was good, lighting was nice. Kind of just a more down to earth facial experience. My esthetician Dayana was great, she let me know what she was doing and what products she was using and why, and gave very nice facial massages. I loved the cold globes during the massage part! I also really loved the microcurrent, I felt like I had an instant face lift! There's a lot a facials and extras to choose from at good prices and felt like my needs were met with explaining what would benefit my skin. Booked my next one already and excited to start getting regular facials here. Highly recommend! read more

I have been coming here for a few months. The services are great and I feel refreshed after leaving! I recommend booking your appointment with Maura. She is very knowledgeable and friendly. read more

They are incredible. The service, the products, and education! Will be back! The spa itself it gorgeous and relaxing also!

I've been coming to the South Bay location and they always do wonders on my skin. Thank you!

I tried Face Haus yesterday for the first time. Emily was lovely and took gentle care of me. I love that she did not push products or packages. She just left my face glowing and soft. The music is really loud, or I would have gone w/ five stars. I made an appointment to return again. It's really nice to get a facial and then pick up food to go. read more

I've gotten a facial here as well as my mom, we both really enjoyed it ! I like that you have a small consult with the esthetician beforehand and they tell you which facial they recommend and why. They're products smell SO good and we're very gentle, my esthi gave me a sample of a face cleanser that would work with my skin which was very sweet of her. I docked a star because the last time i was in for my mom's facial i saw an esthetician on her phone while with a client and then proceeded with her. It made me a little paranoid and came off as a bit unprofessional plus can you imagine the amount of germs that are on our phones! read more

I have been coming here for over 6 months now and I love it. My esthetician is Sinara every time and she is great especially for my acne prone skin. Recommend 100%! read more

Clean Bright Staff recommendations are amazing and worth every penny!!! Kimberly is the world class host. I come back because of her and the staff. The World Difference is true read more

Had my first facial here and did the world of difference facial. Claudia walked me through it and it was very relaxing. Will definitely be coming back! read more

Received the World of Difference facial with MJ today and had a great experience! The staff is friendly and helpful and my skin felt great afterwards. read more

Best and most relaxing facial! Mara is the absolute best! :) definitely coming back monthly!

Face haus never fails. They are amazing. Relaxing. I never feel rushed out. Coming here is a must once a month!!

Save your face and avoid this place at all costs. I have spent 500 on lasers to correct the broken capillaries from their extractions. The girl damaged a vein on my cheek that will not heel so I permanently have a raise red bump on my face. Do not let them do any extractions!! They also burned my neck with their chemical peel and when I mentioned it at my second appointment (yes I gave them a second chance) they denied it was them and I must have gotten it from another spa. I also mentioned the scar on my cheek from the girl and was told that she was fired, so she might be gone but I would be cautious about the capabilities of their employees. read more

Been coming for over a year and continue to have the best experience. My aesthetician Maura is the best! Great messages and tips To keep glowing! read more

I had been coming here monthly for more than 2 years and I love the service. The place is clean and neat, all staff friendly . Kimberly is always kind and ready to help. My daughter loves her Teen Spirit facials with Sara that always delivers great service. My daughter's skin improved so much since she started facials there. I noticed so much improvement with my skin too. Maura is amazing. She is good recognizing what each person's skin needs, and provides a great facial massage. I recommend Face Haus for sure! read more

I had a great first experience! I enjoyed the products the esthetician Emily used during my session, no strong fragrances and very relaxing. I am always on the go so I was actually surprised how quickly I was able to relax. At the end of the session I felt very rested and my skin was nourished and glowing. I recommend this place. read more

Super disappointed. We booked our appt & showed up early, and the one employee doing facials ran over 20 minutes with finishing client before us. The girl logging in all the computer information never greeted us, smiled or made us feel welcomed & oriented as brand new clients. That would have been okay if the facial was great. It wasn't. The blackheads & teen facial concerns weren't even improved. Basic deep cleaning wasn't achieved. We turned down the $61 cream for a kid that was suggested too. read more

I've never gotten a facial before but my fiancée and I are getting married in two months and figured we'd enjoy the skin care. They took such excellent care of us and my skin feel SO FRESH, we're definitely going back again. They were also very knowledgeable about products and compounds that help different skin types since we both have pretty different skin. A+ place highly recommend read more