Beware!
I began the process with Ulrich Lifestyle in December 2023, and after many frustrating months, we finally completed the project.
The communication throughout the entire process was atrocious. If you were lucky enough to get someone to call you back, everything they said was a lie.
After the shed was built onsite, I discovered that, due to its size (12×20), a permit was required. When I inquired about this, they told me it was my responsibility to obtain the permits. Leaving such a crucial task up to the customer is absurd. I spent months going back and forth with them about permitting, which eventually required an engineer to approve the specs.
Fortunately, I anticipated issues and documented everything--I have recordings and emails of all the lies I was told. One of the main representatives who misled me is no longer with the company, according to the last person I spoke with. Oh, and I was told that l'm a "difficult customer/project" and that's why I don't hear back. I guess demanding an update after 8 attempts of Months of trying makes me a "difficult customer/project"
Beware of this company. There is no way they should continue their business practices this way. I strongly advise against using Ulrich Lifestyle. read more