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    CubeSmart Self Storage

    3.5 (11 reviews)
    Closed 8:30 am - 5:00 pm

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    GET Moving & Storage

    GET Moving & Storage

    4.3
    (23 reviews)

    They came recommended from the company moving us, to come pack our house up. Initially, there was…read moregreat communication. They responded back the same day and set up a time to come look at the house and give us a quote. He came out on Thursday and said he would call us on Friday with a quote. Wife and I had agreed we were going to use them, just wait and hear back. Friday came and went with no call. I waited until Saturday and nothing. I emailed the guy that came out to our house. Nothing. I then emailed the owner. Nothing. On Sunday, our moving company called and I explained I had not heard back from packers. He said he would call them. A few hours later, the owner responded with an email asking if we ever heard from the worker that came to our house. The owner explained he was out of town with a sick family member. I responded back that I understood completely but would love to get the quote back and get busy since our move was happening in a couple of days. No response again, from anyone. So we decided at last minute to pack our house and get it ready in two days! Communication has been horrible. The owner seems like a good guy and I understand he has a sick family member. But this is more about his worker that came out and never responded back. It has now been 4 days and we move in 24 hours.

    Had a 10 x 15 Storage Unit that I needed contents moved 8 miles down the road. All contents were…read moresecurely boxed and wrapped - so nothing movers had to do but pick up and relocate. Original quote was no more than half a day (which I thought was a stretch). They charge by the hour. They arrived at the storage unit at 10:00am. SEVEN HOURS LATER I was presented the invoice that included the time to go get a flat fixed, the hour lunch time, AND the time they spent trying to get the trailer out of the front yard after getting stuck. One star is a stretch....but the two young men that loaded and unload were nice guys. AND they called when they were on their way and were on time. ONLY positives.

    Tyler Moving & Storage

    Tyler Moving & Storage

    1.7
    (6 reviews)

    Prior to our move, the company conducted an in-home survey and provided an estimate they described…read moreas being on the higher end to avoid any unexpected costs. Based on that representation, we felt confident proceeding. Unfortunately, the actual experience did not align with those assurances. On moving day, the crew arrived with only one relatively small truck to handle a 4 bedroom home with an office and multiple living areas. This was clearly insufficient for the scope of the move. A second truck was brought in later, which caused significant delays. Moreover, an employee of the moving company was "fired" at our home during the move. A one day move turned into TWO days!!! Because billing is calculated in 15-minute increments, the lack of proper planning and resources directly increased the total cost. While this billing structure may appear reasonable at first, in practice it resulted in substantially higher charges due to inefficiencies. The most concerning issue arose after the move. A portion of our belongings was taken without our authorization. When we requested their return, we were informed that the items would be withheld until we paid a revised total that was significantly higher than the original estimate. At that stage, we were given no opportunity to negotiate the updated charges. This situation placed us in an extremely difficult position. Not only were we facing unexpected costs, but we were also unable to recover our own property without complying with terms we had not agreed to. Ultimately, we engaged a second moving company to retrieve our belongings, resulting in additional expenses and considerable inconvenience. Overall, our experience was marked by inadequate planning, inefficiency, and a lack of transparency. The discrepancy between the estimate and final charges, combined with the handling of our belongings, was deeply concerning. Someone from the company came to our home a week after the move to drop off our things that they still had in their possession. They did not call or text or email us to inform us that they will be coming. Moreover, they spoke poorly about us to our painter who was there at that time. This is one of many examples of the unprofessionalism from this company. We strongly recommend that others exercise caution when considering this company.

    Honestly, when I called for a quick move. (This was a few years ago) They were so rude and looked…read moreagitated to me. They yelled, smoked cigarette, and played the loudest country music i've ever heard! I payed 300$ for it for NOTHING AT ALL!!!!!

    CubeSmart Self Storage - selfstorage - Updated August 2026

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