The place is clean and seems safe. .the prices are comparable with other large companies. The only…read moreproblem is they mentioned coverage for theft which we thought was included in the cost of the rental unit. After reviewing the paperwork it is costing us an extra 12.00 a month for 2000.00 coverage. I guess it's our error since we didn't read the lease paperwork in depth. I think the way they presented the cost includes the insurance and I know that's a profit maker for the company. So make sure you know this

DO NOT rent with CubeSmart if you are looking to stay long term! For my 10x10 unit, that I have had…read morefor years, my rent suddenly went up $27 increasing my rent to $200 per month... after further investigation as to why this happened... Management told me that it is due to market changes and that my unit is in "prime real estate", when it comes to storage. Although, many storage facilities increase their rates after a certain period of time, it typically is not more than 10-15%. CubeSmart offers low rates/promos to new customers and then slowly increases their rates as they see fit. This is a deeply flawed business strategy. It is shady business... in not being upfront about rate increases and the impact it has on people who plan to stay long term. I feel like I have been scammed... it wasnt until I did a deep dive into MULTIPLE storage facilities, throughout Tyler, that I realized CubeSmart has a misleading and flawed way of doing business. My advice, do your homework and ask for details in rate increases because if you plan to rent long term... CubeSmart is going to rip you off and you can't do anything about it because, "it was stated in your lease agreement"... I have paid $200 for the past 6 months before I had time to research other facilities. The fact of the matter is, CubeSmart is literally the ultimate worst when it comes to cheating customers... at least in Tyler. Not all storage facilities follow this shady style of business... I have found a handful of well kept, safe, secure and climate controlled facilities that do NOT believe in scamming their patrons. CubeSmart needs and should do a better job in being upfront with rates so that customers feel taken care of and not taken advantage of. Be aware and know before you rent or it could cost you big time.

Facilities are nice and clean, on-site staff is great, but find a site with a locked in rate. They…read moreincrease your rate 10-25% every 6 months like clockwork.

great job - easy process! Tierni is the best, she knows her business and is very professional…read more Greg

When I was doing the unit rental online Chad called to make sure everything was going good. He was…read morevery helpful and I'll definitely recommend storology storage to everyone who needs a storage unit. I was told my storage unit and i was told about an app for the gate access.

From the owner: Boats, RV, Auto and Self-Storage. Rent On-line today!read more

I am posting a few details of a resent negative experience with SouthPoint…read moreProperty Management at My Garage Storage,17968 FM 2493, Flint, TX 75762, managed by Teresa Harris owner of SouthPoint Property Management. Miss Harris is not to be trusted with your personal information on any type of contract or documents. If you are a current or past tenant at My Garages, check the shared documents feature on her SouthPoint website portal. Harris does not care enough about securing clients information, by double checking her entry, from ex-tenant removal, to setting up the new tenant accounts for the same unit numbers! Which is what happen in my situation dealing with Teresa Harris and her website portal. Harris is lacking detail oriented focus, while operating SouthPoint Property Man. AppFolio. Harris is getting confused to what contract goes on what unit and looses contract documents. Hence, causing a mass breach of personal data for the different companies Harris has been entrusted to manage. I have contracts on units 121, 122, 123, 116 for over a year. I was waiting for her to provide the lease document for 114 in May once the unit was made available and clean out. After numerous request Harris never posted a copy of my current unit 116 contract to the web portal or informed me of where my documents were posted and exposed on her website. After I informed her of the breach of documents on my account, she did remove the previous tenants personal contract, and posted one of my contracts of the combined lease for 121 - 123, a 60 Ft x 50 foot space of 3000 sq. Ft.. To date, Harris, "Has Not" posted a lease contract for 116 or my new added lease for unit 114 in May of 2024. Harris and myself have exchange many text messages and my attempt to give My Garages more lease income has resulted in a extreamly negative experience for me, while dealing with Teresa Harris and her unprofessional and intolerable behavior. After getting to know Harris better over my first year leasing at this property, I can not understand why a group of investors would entrust their property to a women that acts like some kind of mob boss or a type of slum lord manager! Harris seems to be unsupervised by the corporation and this could be why Harris feels free to act out behaviors and unprofessional use of authority towards her employers tenants. This is what I have experience, sense she decided I am not worthy to lease 114 in addition to my other 4 units. It is apparent Harris does not want Tenants to expect any simply services or to expect her to prepare paper work properly and quickly. Harris prefers you just pay the rent and be invisable to her! Except when the water bill doesn't get paid, and then she publically blames the owners in a mass text, that they forgot to pay the bill! Harris expects all tenates to be supportive to her, while she gets it turned back on. Harris does not care about wasting tenates time, by being unmotivated to lease and maintence My Garages property. Harris has no respect or desire to support the tenants. Miss Harris has a pattern in her behavior that once she feels you have annoyed her, she will use her power to dominate and bully you out of your leases or speak badly of you to other tenant's. Harris was annoyed by me and decided to reject my lease for 114 and demanded I give her the key back as she justified not providing the paper working. Harris texted me, that she leased that unit to a man that will take it as is, and she did not want me to have that unit. Harris knew it was my 1st choice sense it was next door to my unit 116. Harris acted out her revengful authority and ordered me that I had to stay in unit 116. I spent several days going back and forth through texts messaging with Harris, only to experience more of how arrogant and unprofessional Harris can be. Harris turned a simple lease agreement into a nightmare and a huge waste of time. Simply, Harris was acting out a power play to attempt to flex her authority over myself, so she could make the point; that I needed to realize that she controls everything and every person on this property and that she operates by her own rules! Her behavior is to the point of discrimination! Harris does not practice the business mantra of;"take care of the customers you have" and they will provide the customers you need in the future! Harris now has taken her revenge to a serious and damaging new level of attack. Harris has posted on my door at unit 121 on May 31, at 7:30 PM, a non-renewal of my current 4 thousand Sq. Ft of leased space at My Garages in Flint TX. She has ordered me to pack up 4 k sq. Ft. Of inventory and furniture by the end of June. Harris is pushing me out of My Garages, because I have exposed her negelgence and her crude managerial business practices. There is no other reason that justifies this huge insult to my companies buisness leases at My Garages in Flint Texas.

From the owner: This premium self storage facility is south of Tyler on Hwy 155, next to Nautical Mile Marine…read more We're easily accessible to residents of Flint, Tyler, and Bullard. Whether you need office space, vehicle parking, warehouse solutions, or just a quality self storage unit, we're here for you!At My Garage Self Storage® - Flint Hwy 155 S, we're dedicated to providing exceptional service to all our Texas friends and neighbors.This facility has an on-site office and manager to help answer any questions. We sell moving and office supplies too! Get started with our super-simple online rental process to take back your space today!

The manager Stephanie is very unorganized and rude. I filled out an application weeks in advance,…read morepaid the deposit and she cancelled on us. She treated us very poorly, talked over me and hung up on me. AVOID THIS PLACE!!!

Horrific management. Wish I had rented somewhere else: the constant discount advertising should…read morehave been my first warning (and yours) that there's a problem with this place. Late fees charged within 48 hours of due date, lock outs within a week. Rent hikes. Just ridiculous. Automatic payments are worse: no advance notifications or reminders. "Climate control" is a joke: 85 degrees is not particularly helpful. Looking forward to taking my business elsewhere.

Absolutely terrible customer service, no one ever there to answer phone calls. I bought a lock with…read moremy unit and then had to provide my own lock anyway. It took me 2 weeks to finally get my stuff taken care of after I paid for it. Wouldn't recommend for anyone! My lock got cut off so I decided to move out, after I moved out they kept trying to charge me! Worst storage units ever

From the owner: Secure Units Drive-up Access…read moreGround Floor Free Lock