WARNING: Both locations have been bought out, and it is not…read morethe same. This was our go-to place for 13 years, but no more. I pre-paid for Christmas packages to be wrapped but they failed to make note of it. Paid again to get my packages. Had to go home, find the receipt, and bring it back to get a refund. Had I not kept the receipt, their ineptitude would have cost me double. Plus, the price for gift wrapping is now through the roof. OH! And there is a flat $2 fee to run a debit card. That's outrageous. The previous owners built relationships and treated people fairly. They had integrity and knew how to manage their business. These people are price gouging, and their service is very sketchy.

Pack N Mail came to the rescue ! Had a package that HAD to BE in Lawrence Kansas from Longview…read moreTexas overnight . It arrived by 9:15 following day ! Whew ! Thanks for the safe arrival .

Quality storage facilities. If you need our belongings protected I would recommend one of their…read moreclimate controlled units. Good service and friendly.

Mr. Ed was very friendly, efficient and accommodatin. Great location. Prices seem reasonable…read more Easy to get into. Wide aisles to drive and manue drive in. Actually, the most space between buildings that I have ever seen. Really nice staff, although I have only met Mr. Ed. review is unsolicited and I am not affiliated with Raincross Storage..

This guy is a scammer he don't pay you all your money and he kept my tips then when I ask about…read morethem he fired me

They helped load our moving truck for our move from Texas to Arkansas. Showed up on time & worked…read morepast their scheduled time to get everything loaded. Wrapped, loaded and secured our belongings beyond our expectations. After driving almost 8 hours, we didn't have a single item damaged when we unloaded the truck. I highly recommend them and would definitely use them again. Thanks again guys for your help.

Jordan and Aaron were great! Very nice, helpful, careful with my things, quick, and efficient. They…read morearrived an hour later than the scheduled time (which is why it's 4 stars); however, they gave me a courtesy call to let me know they would be late. I appreciated the call and I was able to work with that. Prior to my move-in day I was in communication with one of their customer service reps, Priscilla. She was very helpful, great about answering the phone and responding to emails in a timely manner, and provided excellent customer service in regard to scheduling and answering all my questions. Overall a great moving experience and I highly recommend them!

The worst experience I have ever had. They broke several items including a $200+ piece of glass…read morefrom my table. Unfortunately, Texas law protects moving companies and after four months of working toward a resolution, they only offered $75 and NEVER mailed the check. As a consumer who has lived without parents since 20-years old, I have worked hard for everything that I own. This particular situation has proven that companies like Grey Wolf are only concerned about their receipt of payment and not the service provided. I only wish I had time to detail the experience but trust me, it has changed my outlook on life and resources. If you hire them, WATCH THEM LIKE A HAWK! Don't let either mover out of your sight or you will regret it to no end. Be careful!

Excellent service and staff, used them for packing, moving and then removing the empty boxes…read more Great group to deal with.

I had 7 pieces of furniture for them to move - a coat and shoe rack which they broke, a dresser…read morethat had all the drawers moved by me already gone, a hope chest empty, a 60" tv still in the box, a dresser with empty drawers and mirrors, a queen bed headboard not attached and no box springs a metal from that was in one piEve, a china hutch that broke down to 2 pieces, and a sofa bed couch that I had to help them get out my door. They did have stairs at my old place but an elevator at the new place. It took them 6 hours to move my things. if my sister had been in town we could have moved it faster than they did. My estimate was about 1/2 of what they wanted to charge me which was $1100 I told them I could only pay $900 which is still absurd. I went over there to the office and talked to Cameron about it and he advised me he would give me a refund if 1 hour and $.60 per pound on the broken item. When I sent him the weight of the item and asked about my refund he said once I paid the balance of $200 then Ihe would process the refund. Really $1100 for 7 items. Needless to say the balance and the refund were a wash. I will never use or recommend this place again.

I really hate to leave this review but I feel like I'm being ignored and have no other options. I…read morehired them for a move Friday morning and it has been a nightmare since. At the start the guys seemed cool, but as the move went on their attitude changed. They started complaining about how much stuff I had even though I did a full intake with them beforehand and we already agreed on a price. They even started insinuating I should go to an ATM to pay them more money, which made me feel uneasy and was unprofessional since the rate was already set. I moved into a brand new building where I'm only the 3rd person on my floor. A hallway light fixture was broken during the move and they told me they didn't do it. However, management knocked on my door later saying they have them on camera breaking the light and damaging the walls. On top of the building damage, my vanity was broken, some furniture was scratched, and the monitor for my work computer is broken. I've asked repeatedly for their insurance information so we can resolve this, but they aren't responding. I believe I've been blocked now because my messages are no longer going through. Please reach out so we can resolve this.

A little pricey for my move, but they showed up quick and moved quickly without damaging my things.read more

My brother hired movers for me and it took four hours & $600 to move within the same compkex from a…read morestudio apartment with 3 guys. I was also left to put my bed together myself and I have damages to my property & they scratched my brand new apartment floor. The gentleman where also late. I didn't make a big deal because moving is already stressful but service is not "5 Star". Would not recommend.

Definitely on of the worst moving companies and scammers out there. I had them do a complete pick…read moreup and move in June. My boyfriend passed away next to me In my bed a few days Prior. So understandable I did not want to be in my apartment and pack my things myself. They told be 800 at first and then ended up charging me almost 1,600. Come to find out when moving back in. MANY of my things had been STOLEN and damaged. PLEASE Don't use this company. They are crooked and made my situation worse then before, scamming me in a time of hurt and unimaginable loss. They were rude, showed up 2 1/2 hours late, took there time and were inconsiderate that I had just lost someone so close to me in my life. If I could give them zero stars I would. I hope these crooks go out of business.

Good job. Movers arrived on time. Everything made it safely. The two hour move was reasonably…read morepriced.

Had a terrible experience! Moved from a 3 bedroom home, minimal furniture, had 90% of boxes in…read moregarage and few by the door so it would be easy access for them. They didn't wrap multiple items chipped 2 dressers, dining room table, dining chairs, threw couch cushions into the back of the truck (damaged leather) and took 6 hours! When trying to get a hold of managment they ignored text, emails, and voicemails. Finally admitted they never used the movers they assigned that day. They did send someone out to fix items but was not the same. Very unprofessional will not use again.