Quality storage facilities. If you need our belongings protected I would recommend one of their climate controlled units. Good service and friendly. read more

Mr. Ed was very friendly, efficient and accommodatin. Great location. Prices seem reasonable. Easy to get into. Wide aisles to drive and manue drive in. Actually, the most space between buildings that I have ever seen. Really nice staff, although I have only met Mr. Ed. review is unsolicited and I am not affiliated with Raincross Storage.. read more

Me and my wife rented from this storage facility for 2 years. At the time we received great customer service and decided to get to others. When we went to do travel nursing and go to St. Louis we made the decision to keep our storage their because the staff was really friendly and to us that is the difference that tips the meter. Our problem with the storage is if you are in there at the strike of 9 your locked in and have to pay a fee. The garbage on site can't be used by customers. So we ended up moving out and could not fit another thing in our car. We left a tray and a box it was not a big deal. Any other place would simply call and ask may we throw this away. ( Especially sense we are not allowed to use their dumpster to throw things away) I then get a real nasty call from Rene who in the past had been so pleasant. Was real ugly with me and said I don't know where in your rightful mind dude that is okay? I don't get where it's ok to call a customer dude and be so disrespectful over the phone with me. She then said if I don't drive 2 hours back to grab our trash we would be charged another month. First off why would I do anything after being talked to like that. Why is it such a big deal to throw the items in the trash around the corner that only you are allowed to use. She then wrote my wife a ugly email. Saying we better come out and get rid of our trash. She will give us one more day. Or she will charge us another month and if we don't pay it it will ruin our credit. Bless her heart!!! We are not going back to pick up anything. We were going to tell our friends to go here but not after that. She needs a course in customer service. STAY FAR AWAY from this storage unit. Rene is the main person there and she has no respect for people!!!! read more

I love this facility. Prices are comparable to the many storage facilities I have used on this side of Dallas (And believe me I have used several). The staff is friendly, they also have been patient while I ask my many many questions I have before storing something. Climate units are clean and well maintained. The facility as a whole is well organized and there is plenty of space for you to access your units whenever someone else is loading or unloading in a unit next to yours. One of my favorite facts about the place is that it is NOT on joe Ramsey, so while it is in town the traffic is not terrible unless it's rush hour. I recommend it to everyone who asks. read more