Worst company I've ever dealt with. Owner has 0 customer service skills and has threatened me…read moremultiple times now. Story: Had a Upack arriving so I was looking for some movers. Dwayne seemed accommodating at first but then flaked out calling me back when when i wanted someone sooner. Oh well, I waited until the original day we had scheduled..no problem. Day of, his movers were so freaking slow at unpacking...(sounds like the story of many moving companies charging hourly). They then took a break an hour in for 40+ minutes (Dwayne initially tried charging me for their break time as well). The moving guys looked like they hated life and would sometimes carry only a lampshade... I ended up helping unload to speed things up. I carried much more on single trips than any of the movers. Just so lazy in my opinion. Dwayne never showed up for the move...he just hires out other people. I asked him twice about paying him over text messages and finally got a reply that he was golfing in Florida and could not be bothered to figure this out right then. Such a bizarre company...i always have paid movers the day of right on the spot. Dwayne over a week and a half later sent me an email invoice. In all of the chaos of unpacking a long distance move, i overlooked the email. I then got a threatning text from Dwayne a couple of weeks later saying he was going to show up at my door if i didn't pay him. I was very apologetic and admitted I dropped the ball. I mailed a check out that day to the address on his invoice. Today I get another threatening text. "If I dont have my $$$ by Friday I will be at your door expecting cash not a check." I do not know if he already has his check or if his address is wrong on his invoice...or if the mail is slow because of labor day.... either way, you Don't talk to or treat customers this way. This guy is a joke of a businessman. What business threatens things like that. Stay far far away from using this horrible business. You will thank me later.

Terrific service... I'll be recommending Big D to anyone who needs a moving company…read more We were in the precarious position of moving homes right as the Covid quarantine protocols started. It was difficult to schedule many required services at the time due to all the uncertainty. Big D was willing to assist and we were beyond pleased with the movers. The team of three men showed up on time and were careful with our belongings, quick and extremely efficient. Friendly, yet focused on the work. They had my 1500 sq ft townhome loaded in just over an hour and unpacked at the new home in about the same time! It truly pays to have your things packed and well-labeled and to find a team like Big D.

The gates never work and they will never fix them. Broken for two years . And if it's raining or…read morecold they 100% don't work.

DeeDee is amazing! Clean and convenient location. Highly recommend this place for personal or…read morebusiness use!

I recently rented a unit as I was moving in my movers were sure what size they needed…read more The gentleman at the front desk said no problem here's another unit that's larger if you don't need 2 don't worry since it's the same day we will transfer the amount paid to the larger unit. Turned out we didn't need the second one as soon I left I called the guy back telling him we only needed one he had completely forgot the conversation we had. I understand they don't issue refunds but to charge me for an entire month for a unit I did use is poor business.

Wow! I am so impressed with the property manager at this place. Charlotte is very friendly and…read moreprovided great customer service. Her husband Justin maintains the property and it looks great. I wasn't sure what size unit I needed because we are just getting ready to sell our house. Charlotte gave me a varitey of sizes that I could look at based on my needs now and what I may need when the house sells. Justin took me out on the property and showed me each one. They made it so easy to lease. I highly reccomend them. They live on the property and everything is well taken care of. If you want awesome friendly people to work with and great prices then this is your place.

We've been using this place for additional storage for multiple years…read more We never seem to have enough storage for stuff in the garage or the spare bedroom! We store our holiday items and stuff we simply can't let go of. We are not hoarders, our rental property is just on the small side. We pay rent on the unit for 3 months at a time. The area is kept clean and the process of entering and leaving is simple. Cameras are located throughout the area. All the units are located outside. None that I am aware of are air conditioned. The do have an area to store boats and RV's. We've been happy with the storage units management. November/2021

I couldn't get past customer service. I called to get some information and the representative was…read moreso rude. She's didn't care to help me or try to find out what I was asking. Rule of thumb if you don't know the answer figure it out. There is always a way to get the customer the answer and not be rude. I would not rent a storage here. Value your callers

Love that it's right off of Highway 30 so it's easy access for trailers, RV's and Boats. The front…read moreparking spaces close by the front have extra gravel which is good for heavyweight loads. The employees are respectful and down to earth. I really appreciate that this place is a rent by the month basis, priced are more then fair and you only have to give a ten day notice before leaving.

I would definitely recommend them. Chris was extremely friendly, helpful, and considerate of our…read moreneeds. He most definitely went above and beyond. If you are in need of storage or to rent a U-Haul, this is the place to call. Thank you so much Chris!

Cory and the team were great! up front pricing, friendly demeanor, good communication. no job too…read morebig!

Cory and team are always easy to communicate with. Responsive and reasonable pricing. I've used…read morePenny's Moving a couple times over the years and I'm happy to leave a 5 star review. Thank you!

We've been storing our stuff there for several years in one of their biggest units. We have not had…read morea problem with excessive dust or insects other than the usual amount around the door area. Reasonable rates which don't seem to change annually like some other storage facilities and its right on 276 with nice big entrances and large driveways that even my wife could pull our 24 foot trailer into, on a good day. I don't park my camper there, but I see similar models and it looks like they provide plenty of room with electric hookups.

This place could be great but it is so dirty and dusty that I would reccomend it to no one. The…read moreconcrete plant next door expels huge amounts of dust that completely covers anything parked there. If you have a nice boat or RV, I'd look elsewhere.

Cost-effective secure storage. owner is easy to work with. I would refer this to anyone locally.read more