Great customer service / assistance. Very well managed, clean and organized. Location is…read moreconvenient.

Want to brighten your day? Work with either Marely or Diana in Customer Service at Boxes 4U…read more It seems few people want to work these days. Our world is complicated with delays, frustrations, and rudeness. Untrained, uncaring, and incompetent employees seem to be the norm rather than the exception. Working with Marely and Diana was a refreshing experience - no frustrations, no delays, and customer service deserving of recognition. Working with these ladies was like a pleasant trip into the past. You know how people smile with their voices on the phone? Marely and Diana have big smiles. They know their products, ask intelligent questions, and provide helpful suggestions to save money and accomplish the goal. Treat yourself to a genuinely good experience. Work with Marely or Diana at Boxes 4U.

Great experience. The team was very nice and moved my entire house quickly. They were efficient and…read morethorough and got me from a-z in no time.

They help us and did a wonderful job! They came out at the last minute and took care of our needs…read more Thank you.

WARNING: Both locations have been bought out, and it is not…read morethe same. This was our go-to place for 13 years, but no more. I pre-paid for Christmas packages to be wrapped but they failed to make note of it. Paid again to get my packages. Had to go home, find the receipt, and bring it back to get a refund. Had I not kept the receipt, their ineptitude would have cost me double. Plus, the price for gift wrapping is now through the roof. OH! And there is a flat $2 fee to run a debit card. That's outrageous. The previous owners built relationships and treated people fairly. They had integrity and knew how to manage their business. These people are price gouging, and their service is very sketchy.

Pack N Mail came to the rescue ! Had a package that HAD to BE in Lawrence Kansas from Longview…read moreTexas overnight . It arrived by 9:15 following day ! Whew ! Thanks for the safe arrival .

Beware.... these people over-charge. They asked for $597 to ship a large box, that UPS shipped to…read moreme for $192.50. When I asked them to justify the cost, they became annoyed and simply said "that's our price".

In my opinion, this organization is the worst shipping company in the U.S. No flexibility,…read moreovercharge on secondary services, and arrogant. If anyone gives them five stars, they don't ship very much. I would definitely look for someone else to provide your shipping needs.

NOT IN GOOD HANDS! There was damage to several of our furniture pieces, items broken that we were…read morenot told about and discovered broken glass they swept out onto our driveway and arrived with a truck that was not large enough, so two trips had to be made. Upon completion of the move, you are forced to sign off that there was no damage in order for the 'clock' to stop. How is anyone supposed to know at that very second if there was damage done or not!!!!????? The only positive was that the crew was friendly and worked diligently. I will never use your company again nor recommend you to anyone!!!!

3 movers showed up to move our house and they were all very nice, however they were not…read moreprofessional at all. They damaged a chair (antique), an end table (pictured) and dropped and shattered our big green egg. When they brought in the end table the worker said "um, sorry, the knob came off" As you can see, it was much more than just a knob coming off. It was completely damaged beyond repair. He also said he could fix it with some gorilla glue. I actually laughed at that one! The same worker thought he could move the egg off the truck alone even though it weighs (with the large wooden stand it was on) probably 1000 lbs. It shattered because it is completely ceramic. We have submitted claim forms but the owner hasn't responded and said she would replace the egg with a used one, since ours wasn't new. It was less than 4 years old and only had been used maybe 8 times, it was in pristine condition. It also held a pampered chef pizza stone, which was also broken. After the egg incident the head worker and the one who dropped it screamed at each other loudly in our driveway for about 15 minutes, blaming and defending and screaming. All extremely unprofessional. We had provided lunch for them and were gracious to them at the time, because it is just things, but the fact that we haven't heard from them and no restitution has happened makes me want to leave a true review, so you know what you are getting. The worker who dropped the egg, said he wouldn't be returning to work because he didn't want to work for free. (obviously not recognizing that he would be working to pay off a debt, not working for free) He also said the owner would hire anyone who showed up to work, which let me know that they are mostly inexperienced at properly moving items of value. They also said they couldn't get the baby bed apart and didn't move it, however, when my husband went back to move it, it came apart quickly and easily. I think they just didn't want to move it. This is small, but also they told us they wouldn't move the mattresses without a mattress cover and that we would be charged for them if we didn't have them. So we purchased them ahead of time and they were never used. We left them on each of the mattresses for them to use, but the movers didn't use them. So that was wasted money as well. A lot of our boxes were smashed and I am so thankful we didn't let them move my valuable china, mirrors or pictures. So all in all, if you don't have stuff you care about, they were fine. This move happened in Nov 2020 and we still have no resolution and not even a returned call or text in regards to restitution. We are beyond frustrated and upset that we are going to have to take them to small claims court. We are getting our paperwork ready now to be served.

We ordered a pizza oven since we were hanging out in the back yard a whole lot more but we didn't…read morerealize it was going to be so insanely heavy! Compassion Movers came to our rescue, they had to come back with an engine lift after a couple of days but they got it lifted and mounted on the stand that it came with. They were reasonably and fairly priced and I was more than happy to support a locally owned moving business.

I used this company on the recommendation of a friend without checking them out first. My move was…read moresupposed to happen in two parts on a saturday. By the end of the day I was told it would have to be Sunday instead. This created some significant problems but I was willing to work with them. On Sunday, I was told it was going to have to be moved to Tuesday. It just so happened that I was going to be out of town on Tuesday and couldn't receive the second part of the move. I was told that would be rescheduled at my convenience. The bulk of the move did actually happen on Tuesday. When the day came for the second part of the move to happen, which was only a bed and a grandfather clock, I got put off again, from Saturday to Sunday. And on Sunday, right at the end of the agreed-upon window, I got a call asking for more money to complete the job. I was informed that because of my inability to receive the second part of the move on Tuesday, I was going to have to pay more. No matter that I was available to receive it Saturday, Sunday, and even Monday if that had been an option. The delay was not due to any action on my part and was actually very stressful for me. Yet I was at fault for not being available on Tuesday at the second location. My big mistake was not reading enough reviews before hiring this company. Although they have some good reviews, and I have no doubt they can do a good job, several other people have reported having issues similar to what I experienced. Had I seen those accounts I probably would have looked for someone else to do the move. I do not recommend this company for your moving needs.

They came recommended from the company moving us, to come pack our house up. Initially, there was…read moregreat communication. They responded back the same day and set up a time to come look at the house and give us a quote. He came out on Thursday and said he would call us on Friday with a quote. Wife and I had agreed we were going to use them, just wait and hear back. Friday came and went with no call. I waited until Saturday and nothing. I emailed the guy that came out to our house. Nothing. I then emailed the owner. Nothing. On Sunday, our moving company called and I explained I had not heard back from packers. He said he would call them. A few hours later, the owner responded with an email asking if we ever heard from the worker that came to our house. The owner explained he was out of town with a sick family member. I responded back that I understood completely but would love to get the quote back and get busy since our move was happening in a couple of days. No response again, from anyone. So we decided at last minute to pack our house and get it ready in two days! Communication has been horrible. The owner seems like a good guy and I understand he has a sick family member. But this is more about his worker that came out and never responded back. It has now been 4 days and we move in 24 hours.

Had a 10 x 15 Storage Unit that I needed contents moved 8 miles down the road. All contents were…read moresecurely boxed and wrapped - so nothing movers had to do but pick up and relocate. Original quote was no more than half a day (which I thought was a stretch). They charge by the hour. They arrived at the storage unit at 10:00am. SEVEN HOURS LATER I was presented the invoice that included the time to go get a flat fixed, the hour lunch time, AND the time they spent trying to get the trailer out of the front yard after getting stuck. One star is a stretch....but the two young men that loaded and unload were nice guys. AND they called when they were on their way and were on time. ONLY positives.