Food made fresh, there is a viewing area where you can see them making the dumplings. Tastes very clean and authentic. Waiter was very nice and interior very customized and very warm and pleasant read more

Ugly Dumpling - Pork & Shrimp Wonton Soup (8) and Brown Sugar Boba Milk Tea - Chinese Near Me - Lake Grove, New York

We came here right after getting new cell phones and service from T-mobile which is just a couple of stores away and off the food court in Smithaven Mall. I understand this restaurant is only a month old which can give way to some issues but for us everything ran fairly smoothly. After being seated our waitress showed up to explain the menu. We appreciated that. Our drinks came fairly quickly after which we placed our orders. The shrimp and stir fry noodles caught my I immediately. Shrimp? I'm all in. Mrs. E had the stir fry vegetables with noodles. We both enjoyed our meals and our waitress kept coming by to check on us but was not too much. The portion size was quite large and our waitress even said one would be enough to share. I agree. Prices.. very reasonable and on par with what you can get in the food court. I prefer to sit at a table in a restaurant and not have people crowding around. Four stars you ask? Well it is very new and at least one item pictured in the window was not on the menu. Our waitress didn't understand that either. In spite of this I do recommend the Ugly Dumpling and we will be back. read more

Came with the family for an early dinner. The XLB, soup dumplings, was ok. The filling has its own style and was good. What destroyed it was the accompanying vinegar sauce that had so much salt it made the dumplings inedible. String beans, star of the night, no complaints and even the kids happily ate their veg that night. The fried rice, they should've warned us on the menu it includes salted duck egg. If you like that, excellent fried rice. If you don't like that pungent taste, you'd pass on the entire dish. Had maybe 3 other dishes, I don't even remember much about them so probably just average. I don't think I'll be back to give them another shot. Was waiting so long for this place to open. read more

We had a great meal here. We came in at 5:30 on Saturday night and sat right away. The food was good, the service was a little slow on the drinks. We had the ugly bao buns, the barbecue pork ribs, the soup dumpling sampler, the chicken fried rice, and the cream cheese rangoons. I would skip the chicken fried rice next time. We also had for dessert the peanut butter bomb, which was good but not great. Overall, great addition to the dining options at the Smithaven Mall read more

See all

Service: Grand Opening and a bit slow. It is very understandable that it would be a bit slower since it was grand opening night. The place was packed for the dinner rush. If asked, they will give you an allergy list!! There was a mistake that occurred during my time there. The manager was very nice and took the time to walk through how to fix the problem with the staff! Kudos to you!! Drinks: Brown Sugar Boba- Standard. Not too sweet and good texture for the boba Ice Sweet Creme/Thai Tea- Floral. You get the choice between 0% to 150% sugar. We chose to have it at 50% and I thought it could've been sweeter. I would suggest getting it as 75% sweetness. Food: Ugly Bao bun- Saucy. The bun was great, the pork was thin, the cucumber was crispy but there was a lot of sauce that drowns the whole bun Soy Garlic Wings- Tender. Wings were tender and sauce was delicious! Steam BBQ Pork Bun- More filling please. The flavor came from the filling but I thought there wasn't enough of it. It went very well with the sauces at the table. Pork Soup Dumplings- great hit! The skin was thin and the inside was juicy. Great with the vinegar sauce they give you. Braised Beef Noodle Soup- Big Portion. It was the most meat I have seen in a bowl of noodles of that kind. String Beans w/ Garlic- Sleeper hit. Firm and silky texture. The cook left a slight a slight crunch to the vegetable and the garlic added a wonderful taste to it On to my next adventure.... read more

Came here for dinner with a bunch of people. The staff was nice and attentive. The restaurant is new so its nice and clean. I will say though for such a big restaurant they could have had more stalls in the bathroom. The food was okay. This is pretty much like din tai fung. The soup dumplings were good. Lots of soup but on the pricey side. They also stuck to the parchment paper so it was hard to take out of the steamer. Some places give you a small tong to remove them easier. The presentation of the food wasnt great. The orange chicken while tasted okay had mostly these tiny little chicken bits. The salt and pepper chicken had large chunks of chicken. Overall the food was okay, nothing special that tasted so super good. I would go back and try other stuff on the menu next time. read more

See all

Came here with friends after work, they were so busy but we were seated immediately! The staff was friendly & service was quick! We shared pretty much everything & all the food was all good, apps dumplings, mains, ramen. We enjoyed it all. I think the inside is very well decorated. I wish they had bigger tables for parties of 5 or more! read more

Ugly Dumpling - Chinese Near Me - Lake Grove, New York

Tried take out from here for the first time and enjoyed several signature dishes such as the fried pork over fried rice, pork soup dumplings, Mongolian beef and garlic fried string beans. read more

Ugly Dumpling - Chinese Near Me - Lake Grove, New York

DO NOT GO HERE. I don't typically write reviews, but this was one of the worst restaurants I have ever been to in my life. I sat in a rocking chair to eat most of my food and genuinely felt like I had lost my taste buds from how bland and bad everything tasted. - Crab rangoons: Literally a block of cream cheese on fried trash. No other way to explain it. You're better off eating a block of cream cheese by itself. These were the worst crab rangoons I have ever had. Go to your local Chinese restaurant and watch a movie at home. The sauce was so vinegary, nothing like the sweet and sour sauce that should pair with them. Disgusting. - Braised beef noodles: Legit one of the blandest bowls of noodles I have ever ordered. I was wondering where the other half of the bowl was. DO NOT even get me started on the presentation. It looked like they had it sitting around and just slapped it into the bowl. Like, "Here, damn." - Dumplings:These were OKAY. Probably the only thing they have going for them. Still bland, but at least edible. The skins were so hard, and between the pork dumplings and the other varieties I ordered, I literally could not tell you the difference. Just horrible. - Customer service:Everyone in that restaurant seemed untrained. I do not know who hired them. Half of them looked like they did not want to be there, and the other half seemed like they had no idea what was going on. They did not help with anything or even place anything on the table properly. read more

See all

This is the first time I'm here with my mother for lunch and it took a while to get seated. However, we already knew based on social media what we wanted to have for lunch and the food was fantastic. However, the operation and service was subpar where we had asked four different people for various items and the check. When I gave the server the feedback, his excuse was that they only had two people working today and that they're not aware of how to handle a lunch crowd. I nicely explained that when you're opening and figuring things out that you need to be overstaffed for the amount of surge and adjustability, but we didn't get anywhere My hope is that they read this feedback and improve on their operations to accommodate the amount of people that come through this former TGI Friday's location read more

Food is very bland. Ribs were good. But overall, having lived in Flushing and had other Asian food on the Island I would not recommend eating here. My food came out before my drinks and I had to ask for water.However the wait staff is very friendly. read more

I've been here 3 times now since they opened almost a month ago and I've tried a bunch of different menu items. Service is good, could be a little better (every server has been very nice but they always seem very flustered and not as attentive as they could be) but they are a brand new restaurant so they're still getting the hang of things! Atmosphere is very nice inside. Food comes out quickly. Most things I've already had I will definitely order again! I'm not a huge soup dumpling fan. They're good but I don't need them all the time. I'm glad I tried the sampler because there's definitely flavors I would not get again. Just my preference. The bao buns are so pillowy soft and delicious. The fried rice is really good, as is the cream cheese rangoon. The garlic green beans are addicting. My goal is to try some new things every time I go. I've been to Din Tai Fung one time and it was incredible. Food here at Ugly Dumpling is definitely a nice convenient and very decently priced option to hold me over until I can go to Din Tai Fung again lol read more

See all

The food was amazing! The soup dumplings are always so hot and steamy. I love the string beans and spring rolls, they are always my Togo! Ezra was a very attentive and helpful server. She was always making sure we were good. Music was not too soft or loud and I always love the aesthetic here. read more

I understand that this restaurant has only been open for about a week and a half, and I completely understand that new restaurants need time to work out the kinks. I also work in the food industry, so I try to be understanding when things don't go perfectly. Unfortunately, this experience went beyond just "opening week" issues. For starters, our soda was forgotten twice. We also ordered ramen along with the rest of our food. After we had received our other dishes and started eating, I asked the server about the ramen. He said he would check on it. We continued eating, and by the time we were almost finished, I asked again. I was then told that it was still being worked on. At that point, I asked for boxes for our other food and asked them to pack the ramen to go. We also ordered additional food to take home, and unbelievably, that food came out before the ramen we had originally ordered. The manager brought out the additional food, and I explained my frustration. He told me that this is a "ready-fire" restaurant. I explained that I understand how that works because I work in the food industry, but since we ordered everything together, the ramen should have been fired with the rest of our order. What really surprised me was the lack of an apology or any attempt to make the situation right. I assumed, at the very least, that the ramen would be removed from the bill given how long we waited for it. However, it was still charged. As a manager myself, that is something I would have handled differently, so I was very taken aback by the response. There was also an issue with the restroom. My son needed to use the bathroom, and I was told that the restaurant's restrooms were for employees only and that we would have to leave the restaurant and go into the mall to use one. I found that very odd, especially since I later found out that this wasn't actually the case--the restaurant's restrooms were apparently shut down due to plumbing issues. If that was the situation, it would have been much better to simply explain that to us rather than give us incorrect information. I really wanted to give this place the benefit of the doubt because they are brand new, and I understand that opening a restaurant comes with challenges. But good customer service, communication, and simply acknowledging a customer's frustration should still be priorities from day one. Hopefully they take this feedback seriously and improve as they get settled in, because unfortunately, our first experience was a very disappointing one. read more

Food was amazing along with our waitress who was very helping and accommodating very good food and very good service